[Update] ALL 20>30Mb upgrade discussion - Page 83

BenMcr · 03-02-2011, 13:21

Quote:

Originally Posted by Milambar

Where the heck is the "Attached Devices" list? I have a headless mediaserver (no monitor) in my bedroom, and dont fancy lugging a monitor upstairs just to find out what ip the superhub has assigned to it.

It's LAN IP in the Advanced Settings screens

---------- Post added at 12:21 ---------- Previous post was at 12:19 ----------

Quote:

Originally Posted by Angua

Think M is the restricted one which is no longer offered. So now L is the entry level - We have had our BB for nearly 7 years with a change to the telephone package a couple of years ago.

I'm aware of that, I was talking about BB L not BB M

whizzard · 03-02-2011, 13:24

Quote:

Originally Posted by Milambar

Ordered my upgrade on the 1st, got the siperhub delivered this morning. Thats what I call rapid service.

One question though...

Where the heck is the "Attached Devices" list? I have a headless mediaserver (no monitor) in my bedroom, and dont fancy lugging a monitor upstairs just to find out what ip the superhub has assigned to it.

If you go to Advanced>IP Filtering or Advanced>MAC Filtering it should show you a list of "trusted devices" which is pretty much the same thing. Or look under LAN IP also.

Angua · 03-02-2011, 13:25

Quote:

Originally Posted by BenMcr

It's LAN IP in the Advanced Settings screens

---------- Post added at 12:21 ---------- Previous post was at 12:19 ----------

I'm aware of that, I was talking about BB L not BB M

In which case the new L seems a lot cheaper than we are currently paying (even after the discount period has expired) so how do we get the reduced price? It does seem somewhat ridiculous that a lower price is not available to existing customers when Virgin decide to re-jig packages/speeds.

BenMcr · 03-02-2011, 13:36

Quote:

Originally Posted by Angua

In which case the new L seems a lot cheaper than we are currently paying (even after the discount period has expired) so how do we get the reduced price? It does seem somewhat ridiculous that a lower price is not available to existing customers when Virgin decide to re-jig packages/speeds.

You would need to speak to Customer Services to see what offer they have for you and whether any of them are acceptable

mcmanic · 03-02-2011, 13:41

have mine booked for 11th Feb and have to DIY,

muppetman11 · 03-02-2011, 13:53

Got my router today via courier setup and activated in 10 minutes , the weird thing is when I log into my virgin media it now says internet package Dial. Anyway speeds are good getting 30 down and 3 up.

whizzard · 03-02-2011, 13:54

Quote:

Originally Posted by muppetman11

Got my router today via courier setup and activated in 10 minutes , the weird thing is when I log into my virgin media it now says internet package Dial. Anyway speeds are good getting 30 down and 3 up.

I believe that is just a glitch that will be rectified shortly.

Milambar · 03-02-2011, 13:57

Got it now. Thank you for the replies.

[

muppetman11 · 03-02-2011, 14:01

Quote:

Originally Posted by Hugh

Ahem......

I'm not sure if there's a major difference between "asking someone to confirm something officially" and "to confirm that they are sure it is based on an official source".......

Quote:

Originally Posted by whizzard

I believe that is just a glitch that will be rectified shortly.

Good job i thought someone had dug out a 56k modem again for me LOL

Chrysalis · 03-02-2011, 14:05

this new service is decent value in my opinion as long as it performs reasonably within spec (not too congested).

upload of 1.05 same as what I used to get on ukonline adsl, with a 1.22meg up sync, so cable uploads when compared to adsl take in the factor of no ATM overhead. The download speed is miles ahead of what my BT line can give me.

Milambar · 03-02-2011, 14:23

Oh, a question I just thought of.

What am I supposed to do with the old AMBIT265 modem? I believe it has to be returned to VM, but there was no returns bag/box sent out to me?

Chrysalis · 03-02-2011, 14:24

In theory the dir 615 and cisco I got here both owned by VM. But the reality is they wont care and I get to keep them.

BenMcr · 03-02-2011, 14:24

Quote:

Originally Posted by Milambar

Oh, a question I just thought of.

What am I supposed to do with the old AMBIT265 modem? I believe it has to be returned to VM, but there was no returns bag/box sent out to me?

Standalone modems are not collected

**Chris** · 03-02-2011, 14:39

... which is why so many of them end up on fleabay.

Peter_ · 03-02-2011, 14:48

Quote:

Originally Posted by Milambar

Oh, a question I just thought of.

What am I supposed to do with the old AMBIT265 modem? I believe it has to be returned to VM, but there was no returns bag/box sent out to me?

You can take it to your local dump who will have the correct recycling facilities for electronic equipment but first take a pair of pliers to the male F connector on the back of the modem and snap it off to ensure no one wil try to salvage it.

---------- Post added at 13:48 ---------- Previous post was at 13:46 ----------

Quote:

Originally Posted by darkm

To me the cost is understandable but What really is to stop me from cancelling with virgin and then resign up after 38/30 days or whatever the cooling off period is? In actual fact I would save even more money by taking advantage of the new customer offers.

It is 90 days to prevent that happening.

Even staff have to pay Â£30 to upgrade so no one is special.