VIP/VIP+ New and Improved VIP Package

[BenMcr]

There is no increase in the cost of either XL or XXL broadband core costs (before discounts)

The £1.50 drop is for XL on the lower prices is due to a £1.50 increase in the discount - obviously the VIP discount is a larger amount in the first place giving a deeper reduction off the pricing.

The £3.15 increase in VIP is due to increase of TV and Phone services, not broadband - same as it affects all other customers who have the same bits (e.g. TI/TM etc)

As I did say earlier it's also likely that anyone VIP 20 price from before April 2010 will be able to drop down to the current price (saving about £3 or so) by going to XL (30)

[muppetman11]

XL tv going up 1.00 and talk mobile and talk international 25 p each is 1.50 where's the other 1.65

[anap]

Originally Posted by muppetman11

XL tv going up 1.00 and talk mobile and talk international 25 p each is 1.50 where's the other 1.65

75p line rental and 90p for additional box.

[muppetman11]

Originally Posted by anap

75p line rental and 90p for additional box.

Thanks for that didn't list them on price increase list.

[i love virgin]

Right i so dont understand something here

I am hearing people are paying at the moment for VIP50 about £97 but i am on VIP50 but im paying £110.05 a month so am i paying too much as it is now?

I do have a £5 a month payment handling fee as i dont pay by DD so that would take it down to £105.05 a month but it looks like im paying too much.

Here is what i have got from my bill for Jan

Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £73.55
Description Date/period Amount
Telephone Line Rental 28 January - 27 February £12.24
Payment Handling Charge 28 January - 27 February £5.00
Talk International 28 January - 27 February £1.50
Talk Mobile 28 January - 27 February £1.50
Talk Unlimited 28 January - 27 February £8.00
Phone, TV & Broadband Saving 28 January - 27 February £-47.94
Calldispl 28 January - 27 February £2.05
Free Voicemail 28 January - 27 February £0.00
TV Size: X L 28 January - 27 February £25.00
2 Additional V Box 28 January - 27 February £30.00
V+ HD Box 28 January - 27 February £10.00
Add Set Box(es) Discount 28 January - 27 February £-18.80
XXL 50Mb Broadband 28 January - 27 February £45.00
Premium TV channels (Provided by Virgin Media Entertainment) £36.50
Description Date/period Amount
Movies4,Movies5,Sports1,Sports2 28 January - 27 February £29.50
SkypremHD 28 January - 27 February £7.00

is this right for VIP50?

[frostygills]

Looks like you have 3 boxes while the std VIP50 only covers 2, so that might be why it's costing you more, oh and you have caller display, I don't think that is covered either.

[TheDon]

You've also got an additional STB, and caller display which aren't included in the £97.

[The Yank]

cheers Ben

[BenMcr]

Are people now just automatically assuming it's me now or something? lol

[The Yank]

Originally Posted by BenMcr

Are people now just automatically assuming it's me now or something? lol

you did the legwork to help us out mate so cheers

means my longterm plans (weeks) of upgrading to VIP50 when my daughter moves out + I return her STB are back on.

[dazed&confused]

Originally Posted by i love virgin

Right i so dont understand something here

I am hearing people are paying at the moment for VIP50 about £97 but i am on VIP50 but im paying £110.05 a month so am i paying too much as it is now?

I do have a £5 a month payment handling fee as i dont pay by DD so that would take it down to £105.05 a month but it looks like im paying too much.

Here is what i have got from my bill for Jan

Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £73.55
Description Date/period Amount
Telephone Line Rental 28 January - 27 February £12.24
Payment Handling Charge 28 January - 27 February £5.00
Talk International 28 January - 27 February £1.50
Talk Mobile 28 January - 27 February £1.50
Talk Unlimited 28 January - 27 February £8.00
Phone, TV & Broadband Saving 28 January - 27 February £-47.94
Calldispl 28 January - 27 February £2.05
Free Voicemail 28 January - 27 February £0.00
TV Size: X L 28 January - 27 February £25.00
2 Additional V Box 28 January - 27 February £30.00
V+ HD Box 28 January - 27 February £10.00
Add Set Box(es) Discount 28 January - 27 February £-18.80
XXL 50Mb Broadband 28 January - 27 February £45.00
Premium TV channels (Provided by Virgin Media Entertainment) £36.50
Description Date/period Amount
Movies4,Movies5,Sports1,Sports2 28 January - 27 February £29.50
SkypremHD 28 January - 27 February £7.00

is this right for VIP50?

Hi

Additional costs are extra box (15.00-9.40disc) = £5.60
non DD billing £5.00
Caller Display £2.05

Additional cost of £ 12.65 from £ 110.05 = £ 97.40

Like you I wish VM would adopt a better pricing structure!!

Hope this helps

---------- Post added at 10:13 ---------- Previous post was at 10:11 ----------

Originally Posted by BenMcr

Right had it confirmed that the website is wrong. It will be updated as soon as possible

To clarify

VIP 20 will be £95.55 from April

VIP 50 will be £100.55 from April

Both of these are a rise of £3.15 only

Thanks Ben
Have you got any relatives or friends like yourself ?
Must be lots of vacancies at CS !!

[Firmsky]

Thanks for that Ben, anyone would of thought you were putting the prices up personally! £3.15 increase across all what you get on VIP50 isn't too bad.

Thanks once again Ben.

[dazed&confused]

Well took the plunge
I'm now a VIP50 customer !! ( As from March 2nd )

Quoted £ 109.45, which includes my additional V+HD box, and caller display
so seems about right. No installation or activation fees either.

Confirmed that the April increase will be about £3, with an additional £3 for Tivo as and when.

Again thanks Ben for all the info.

P.S. Can I now gripe about VIP customers getting a raw deal

[welwynrose]

Would VIP with 100mb BB be a straight £10 extra

[BenMcr]

Yes it would