VIP/VIP+ New and Improved VIP Package

[Chad]

Originally Posted by The Yank

just another step in the devaluing of the so called VIP package.

Don't forget the loss of Bravo, Channel One etc.

Virgin must have some mega plans in the pipeline for VIP customers over the next 2 months to justify the price hike. Especially with the money from the sale of VMTV burning a hole in their pocket. I'm sure they are going to blow us away because at the moment they are asking us to pay more for less.

[chrisr1uk]

Originally Posted by BenMcr

I'm asking some colleagues to just double check the prices for the VIP bundles as based on the info I've read on the price changes I'm not sure they are right.

Although I could be reading it wrong myself of course!

Just phoned CS and they told me I could upgrade to to VIP50 for £2 (£97.xx total) extra a month....

I asked him what happens in april and he said it goes up to £109.xx...an increase of £12

[NuclearWinter]

Originally Posted by Digital Fanatic

Actually, Sky increase prices twice a year. Once in April and once in September.

As far as I know Sky increase prices once a year, in September.

[BenJSmyth]

Originally Posted by BenMcr

I'm asking some colleagues to just double check the prices for the VIP bundles as based on the info I've read on the price changes I'm not sure they are right.

Although I could be reading it wrong myself of course!

That would be a great help Ben, thank you.

I think VM may find a lot of people ditching the VIP packages if that is the correct price. Unless of course that is what they are wanting us to do!

[jpa]

I am on VIP 50 and my girlfriend on VIP 20 , if these big increases do happen then we will both cut down by getting rid of sports and movies and i will also reduce my 50MB broadband. I was going to have a TIVO box when it came out but unless they come out with a very good VIP package for TIVO then i wont get it.

[Digital Fanatic]

Originally Posted by Chad

Don't forget the loss of Bravo, Channel One etc.

Virgin must have some mega plans in the pipeline for VIP customers over the next 2 months to justify the price hike. Especially with the money from the sale of VMTV burning a hole in their pocket. I'm sure they are going to blow us away because at the moment they are asking us to pay more for less.

That money went back in to their network and paid some debts off.

[Dave42]

hope VM will have some nice surprises for us to justify the increases

[Monkeylord]

I think it's almost certain that I'll be ditching the TV. This price increase has really prompted me to look at exactly what I use, and to be honest it's only really the Internet and the occasional phone call (usually in the evening). The TV I really wouldn't miss at all.


Seeing how I upgraded to VIP50 last May I'm still in contract (think it's a 12 month one), so I'll likely be slapped with a charge.

Damned if I do and damned if I don't

[chrisr1uk]

I've been told I can cancel with no charge......?

---------- Post added at 13:55 ---------- Previous post was at 13:54 ----------

Originally Posted by Dave42

hope VM will have some nice surprises for us to justify the increases

What can it be for your £12 a month increase?

[Monkeylord]

Originally Posted by chrisr1uk

I've been told I can cancel with no charge

Thought that was only if the price goes up on your bill before they tell you the prices are going up.

As far as I can see these new prices aren't gonna hit our bills till April, and they're going to send letters/emails telling us about them before that. Unless there's a "if you don't like it, you can downgrade/cancel at no charge" on the letter or email I don't see why they wouldn't claw some extra money from us via an early cancellation/disconnection fee.

[Digital Fanatic]

Originally Posted by jpa

I am on VIP 50 and my girlfriend on VIP 20 , if these big increases do happen then we will both cut down by getting rid of sports and movies and i will also reduce my 50MB broadband. I was going to have a TIVO box when it came out but unless they come out with a very good VIP package for TIVO then i wont get it.

I think it's best to wait for Ben to come back to the forum. Everyone can make a more informed decision then.

[devilincarnate]

Originally Posted by Monkeylord

Thought that was only if the price goes up on your bill before they tell you the prices are going up.

As far as I can see these new prices aren't gonna hit our bills till April, and they're going to send letters/emails telling us about them before that. Unless there's a "if you don't like it, you can downgrade/cancel at no charge" on the letter or email I don't see why they wouldn't claw some extra money from us via an early cancellation/disconnection fee.

"J Ending these agreements

5. If:
a. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments increase their respective charges under these agreements;
...
You may cancel those services affected without penalty by giving Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) at least 30 days' notice in writing. Such notice must be given within 30 days of the increase in charges or changes to the services or this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) within 30 days of receipt of your first bill following such increase in charges."

All companies have to do this.

[TheDon]

Originally Posted by Monkeylord

Unless there's a "if you don't like it, you can downgrade/cancel at no charge" on the letter or email I don't see why they wouldn't claw some extra money from us via an early cancellation/disconnection fee.

Because the law states they can't.

A price increase is a detrimental change to your contract, which means that you have the option of breaking the contract. They can't charge you for doing so, it's basic contract law, and no terms in a contract can over ride your rights in law. Any term that said you'd have to pay cancellation fees for cancelling due to price rises would be classed as an unfair term and be deemed unenforceable.

[Cozzy]

Im still in shock at the price increase .... specially after the promise last year of a revamp and no price increases for a better package.

Unless the extra £12 includes a free upgrade / swapout for tivo then I will seriously look at downgrading or even moving back to Sky or Freesat ... £12 a month with nothing new in the package is simply unjustified IMHO and then they expect £149 (min maybe £189) extra for tivo plus an extra £3 a month ... sorry VM you have lost the plot completely if thats your plan

at those price increases there is no way I would contemplate tivo unless included in the package price including free box and install

Cozzy

[Monkeylord]

Originally Posted by devilincarnate

"J Ending these agreements
*snip*

I had to read that about 6 times to decipher it properly, lol.