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[Update] ALL 20>30Mb upgrade discussion
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Old 31-01-2011, 09:36   #661
helmutcheese
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Re: 20 Mb/s to 30Mb/s free upgrade

You can repeat that till your blue in the face (which you have been doing) but it still was a proper posting that was put up early.

It was not a typo or anything like what has been posted about it here.

Again, peeps who caught the order online are to get called back by CS on this matter so that is all to be said about it IMO.

If they do break their word and not call back it will be lame but only add to their crappy reputation (from my point of view since merger).
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Old 31-01-2011, 09:53   #662
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by helmutcheese View Post
You can repeat that till your blue in the face (which you have been doing) but it still was a proper posting that was put up early.

It was not a typo or anything like what has been posted about it here.

Again, peeps who caught the order online are to get called back by CS on this matter so that is all to be said about it IMO.

If they do break their word and not call back it will be lame but only add to their crappy reputation (from my point of view since merger).
It has to be officially released in order for it to go live and be sold to customers that is the main issue here.
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Old 31-01-2011, 09:57   #663
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Re: 20 Mb/s to 30Mb/s free upgrade

By the sounds of it the page Virgin put up was the official page, but it was put up by accident

The product has not yet launched, so is currently not orderable which was why it was taken down again.

Once it's announced properly then the page will go back up

Until then it's a bit pointless arguing about official/not official isn't it?
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Old 31-01-2011, 09:58   #664
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Re: 20 Mb/s to 30Mb/s free upgrade

I can't see any one getting a call back.
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Old 31-01-2011, 10:08   #665
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by BenMcr View Post
By the sounds of it the page Virgin put up was the official page, but it was put up by accident

The product has not yet launched, so is currently not orderable which was why it was taken down again.

Once it's announced properly then the page will go back up

Until then it's a bit pointless arguing about official/not official isn't it?
It still has to be launched though in order to work.
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Old 31-01-2011, 10:11   #666
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Re: 20 Mb/s to 30Mb/s free upgrade

Where did I say it didn't?
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Old 31-01-2011, 10:12   #667
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Re: 20 Mb/s to 30Mb/s free upgrade

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Where did I say it didn't?
Not aimed at you but a general comment to all.
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Old 31-01-2011, 10:19   #668
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Re: 20 Mb/s to 30Mb/s free upgrade

We appear to be going round in circles.....
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Old 31-01-2011, 10:23   #669
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Re: 20 Mb/s to 30Mb/s free upgrade

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We appear to be going round in circles.....
We will until it goe live.
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Old 31-01-2011, 10:25   #670
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Re: 20 Mb/s to 30Mb/s free upgrade

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We appear to be going round in circles.....
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We will until it goe live.
I did say that about 2-3 pages ago.
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Old 31-01-2011, 13:12   #671
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Re: 20 Mb/s to 30Mb/s free upgrade

Masque I nominate you for most loyal VM employee of the year, you defend that company to the hilt.

There was a link to it from the home page, it was launched. But obviously a bodged launch, marketing it seems at VM as usual dont talk to anyone else.
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Old 31-01-2011, 13:17   #672
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Re: 20 Mb/s to 30Mb/s free upgrade

While I agree about running around in circles; I know some people are of the thinking that they were privvy to an accidental page being published live & because of that they have all the correct info ready and are chomping at the bit - surely it would be prudent to consider that even though a page went up, it was soon pulled and there's no saying that the info that goes up on the new page (as and when) will be identical. There's every chance amendments may have been made, no?
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Old 31-01-2011, 13:36   #673
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by Blackened View Post
While I agree about running around in circles; I know some people are of the thinking that they were privvy to an accidental page being published live & because of that they have all the correct info ready and are chomping at the bit - surely it would be prudent to consider that even though a page went up, it was soon pulled and there's no saying that the info that goes up on the new page (as and when) will be identical. There's every chance amendments may have been made, no?
Its all subjective and open to debate until such a time as the page reappears, whether that be tomorrow or at a later juncture again is open to debate.
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Old 31-01-2011, 13:45   #674
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Re: 20 Mb/s to 30Mb/s free upgrade

Isn't that what forums are for - if we knew there would be no need for the "exchange of views"
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Old 31-01-2011, 13:57   #675
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by gba93 View Post
Isn't that what forums are for - if we knew there would be no need for the "exchange of views"
Of course, but the only people who know are VM themselves, and it think its safe to say most of the staff are in the dark in regards to specific at time of writing
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