[Update] ALL 20>30Mb upgrade discussion - Page 32

philce · 25-01-2011, 21:32

Quote:

Originally Posted by Zee

do they still offer a 300K upload?

Or is the service that poor where you are?

Yes! Advertised as 500K but throttled down to try to keep the network operating!

See the other thread about LE3 in Leicester.

And they are still trying to connect new customers to this saturated network!

telfordcable · 25-01-2011, 23:38

Quote:

Originally Posted by jtaylor06

You downgrade/upgrade hell of a lot!
Is it not getting boring for you?

not really, the truth is i still on 50 meg for a long while now. i only joking about downgrade as i ain't stupid as it doesn't make any sense to downgrade from 50 meg to 30 meg and pay Â£30 activation fee and lose out 10% of speed, 15% of money waste.

nick_f · 26-01-2011, 01:10

Quote:

Originally Posted by Zee

What service are you on because they don't do 300K upload, not even on the older packages they used to do, if you are getting those speeds there must be an issue somewhere.

---------- Post added at 18:44 ---------- Previous post was at 18:37 ----------

Yeah but i'd prefer one of those black or blue ambit modems and use my own router.

Im in Blackpool area, and not sure why i only get 300k? is it a bad area for virgin bb?

BenMcr · 26-01-2011, 07:49

Quote:

Originally Posted by telfordcable

not really, the truth is i still on 50 meg for a long while now. i only joking about downgrade as i ain't stupid as it doesn't make any sense to downgrade from 50 meg to 30 meg and pay Â£30 activation fee and lose out 10% of speed, 15% of money waste.

Why would there be a fee to downgrade? Any activation fee would likely only be charged at upgrade

telfordcable · 26-01-2011, 09:51

Quote:

Originally Posted by BenMcr

Why would there be a fee to downgrade? Any activation fee would likely only be charged at upgrade

because stupid virgin media still want Â£30.00 activation fee on either 30 meg, 50 meg and 100 meg. the only free of charge without activation fee is 10 & 20 meg only. bit daft really.

**Hugh** · 26-01-2011, 10:09

Surely you would only get the activation fee if you downgraded to 20Mb, then later upgraded to 30Mb?

That would be a decidedly sub-optimal series of events to decide to take.

Chrysalis · 26-01-2011, 10:11

the offer was clearly stated for 20mbit users. So someone downgrading probably would just have the change in monthly fee's.

As I said its my view the charge is really for the superhub, but VM worded it so people think otherwise to boost takeup. Its also my view because of this anyone on 20mbit who already has the superhub will get the upgrade free.

Blackened · 26-01-2011, 11:12

Quote:

Originally Posted by Chrysalis

Its also my view because of this anyone on 20mbit who already has the superhub will get the upgrade free.

This has also been my way of thinking. But I'm guessing they must be keeping 20mb for at least a while anyway - not everyone will want to upgrade or has a Shub. So there must be plans to have 20mb & 30mb running alongside each other for a while at least.
What will they name 30mb? "XL And A Half" ?

whizzard · 26-01-2011, 11:24

Quote:

Originally Posted by Blackened

This has also been my way of thinking. But I'm guessing they must be keeping 20mb for at least a while anyway - not everyone will want to upgrade or has a Shub. So there must be plans to have 20mb & 30mb running alongside each other for a while at least.
What will they name 30mb? "XL And A Half" ?

They will of course run alongside each other for a while as not everyone will opt to upgrade. I would imagine once launched new customers will go straight onto 30mb though.

Blackened · 26-01-2011, 11:27

So when you say a while, can you imagine 20mb eventually not existing?
In such a case, what will happen to those existing customers on 20mb who chose not to upgrade? Upgraded anyway but keep their normal hub? Upgraded anyway and eventually sent a Shub?

whizzard · 26-01-2011, 11:29

Quote:

Originally Posted by Blackened

So when you say a while, can you imagine 20mb eventually not existing?
In such a case, what will happen to those existing customers on 20mb who chose not to upgrade? Upgraded anyway but keep their normal hub? Upgraded anyway and eventually sent a Shub?

They will remain on 20mb. The tier won't be removed from service, but as has happened to other tiers in the past most likely will become legacy in the long term.

Blackened · 26-01-2011, 11:33

So 20 becomes 30 (XL). I guess 20 is being renamed L then?
What will L become? M? Or are M users going to get upgraded to L? or are they going to be S?
lmao.

Some renaming must happen eventually. Or are they really going to have so many active tiers and legacy un-named (so to speak)?

whizzard · 26-01-2011, 11:38

Quote:

Originally Posted by Blackened

So 20 becomes 30 (XL). I guess 20 is being renamed L then?
What will L become? M? Or are M going to get upgraded to L? or are they going to be S?
lmao.

Some renaming must happen eventually. Or are they really going to have so many active tiers and legacy un-named (so to speak)?

No need for renaming, S, M and L all still exist, just some of them are not in live sales and are for legacy customers only. Obviously until you take a new package or contract your existing term would continue infinitely on a month by month basis until you chose to change it or VM decided there was a requirement to migrate.

Blackened · 26-01-2011, 11:45

I see. Out of curiosity, any idea what 30mb will be named then?

Peter_ · 26-01-2011, 11:49

Quote:

Originally Posted by Blackened

I see. Out of curiosity, any idea what 30mb will be named then?

It will still be under XL but 30Mb.