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Terrible performance Leicester (LE3)
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Old 25-01-2011, 13:32   #241
philce
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by desi112 View Post
Hi Guys thought I would post an update. After weeks of trying to get a good deal from VM the best I could get is 20mb with free new super hub and self-install/no activation for £28/a month also its a montly contract.

Rebooted ambit modem yesterday and its syched at 20mb, first speed test was 9mb...second was...10...third was 11...I'm guessing I've been moved off the overlaynetwork. I did these speedtests at 8pm. Pingtest is showing B grade,
The upload is around 300k.

Will post full details when I get back tonight, also should hopefully have new superhub today.
Whats the £28 a month for? Any Tv and phone?

Im seeing that you also have 300K upload, I think that they have throttled us to try to improve matters.

What are you getting on upload now Chrysalis?
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Old 25-01-2011, 13:51   #242
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by philce View Post
Whats the £28 a month for? Any Tv and phone?

Im seeing that you also have 300K upload, I think that they have throttled us to try to improve matters.

What are you getting on upload now Chrysalis?
sorry I meant the upload speedtest showed 300k, the upload sycn was 786k. The £28 a month is only for 20mb broadband, (£2's cheaper than advertised)
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Old 25-01-2011, 13:55   #243
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by desi112 View Post
sorry I meant the upload speedtest showed 300k, the upload sycn was 786k. The £28 a month is only for 20mb broadband, (£2's cheaper than advertised)
The upload is not even 50% of the advertised figure! Id complain if I was you, make sure they know we know what they are doing.

You will get a better deal if you keep the others, esp phone.

We dont use ours for outgoing calls at all except at the weekend, mobiles have laods of inclusive minutes, and work pays for mine!!

Someone on the 30Mb thread says hes got XL everything for £39 a month.
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Old 25-01-2011, 14:03   #244
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by philce View Post
Whats the £28 a month for? Any Tv and phone?

Im seeing that you also have 300K upload, I think that they have throttled us to try to improve matters.

What are you getting on upload now Chrysalis?
that 300k cap is on overlay, as I am still on legacy I am getting higher upload speeds. However I have a pending move back to overlay as that is way better than legacy. I can live with 300k upload speeds.
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Old 25-01-2011, 14:18   #245
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by philce View Post
The upload is not even 50% of the advertised figure! Id complain if I was you, make sure they know we know what they are doing.

You will get a better deal if you keep the others, esp phone.

We dont use ours for outgoing calls at all except at the weekend, mobiles have laods of inclusive minutes, and work pays for mine!!

Someone on the 30Mb thread says hes got XL everything for £39 a month.
I did have the phone and XL talk but I find sky Talk much cheaper and line rental is less (sky give a discount if you pay 12months upfront). The tv on sky is also much better.

Anyway so Am i correct in saying everyone on the overlay network is now only getting 300k upload?

I will complain once i've installed the new super hub...
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Old 25-01-2011, 14:22   #246
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by desi112 View Post
I did have the phone and XL talk but I find sky Talk much cheaper and line rental is less (sky give a discount if you pay 12months upfront). The tv on sky is also much better.

Anyway so Am i correct in saying everyone on the overlay network is now only getting 300k upload?

I will complain once i've installed the new super hub...
I am not going to make such a comment.

All I am saying is the last week or 2 I was on overlay my upload speed never went above about 320kbit. Prior to that I actually was capped to 384kbit on the modem config. When the upload speeds slowed down to 320kbit my download performance went up quite a lot however jitter remained high. So make of that what you will.

Incidently now on legacy, upload speed is typically higher although still does slow down with congestion, but download performance is abysmal during daylight hours and evenings, I am back to stalling throughput, timeouts on web pages, broken streaming and mass packet loss. Jitter bottoms out to a lower level than overlay when quiet periods, but also goes way higher when busy. Cant wait to be moved back as at least overlay was in a working state when I was moved off it. In fact with the supposed 300kbit throttle it was not too bad for everything except ssh.
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Old 25-01-2011, 14:27   #247
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by Chrysalis View Post
I am not going to make such a comment.

All I am saying is the last week or 2 I was on overlay my upload speed never went above about 320kbit. Prior to that I actually was capped to 384kbit on the modem config. When the upload speeds slowed down to 320kbit my download performance went up quite a lot however jitter remained high. So make of that what you will.

Incidently now on legacy, upload speed is typically higher although still does slow down with congestion, but download performance is abysmal during daylight hours and evenings, I am back to stalling throughput, timeouts on web pages, broken streaming and mass packet loss. Cant wait to be moved back as at least overlay was in a working state when I was moved off it. In fact with the supposed 300kbit throttle it was not too bad for everything except ssh.
Checking through the SamKnows test results it looks like its been 300K up for some time, months. I suspect since I was changed over to Overlay.
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Old 25-01-2011, 17:24   #248
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Re: Terrible performance Leicester (LE3)
VM hard at work selling capacity they not got. Just had a door to door salesmen.
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Old 25-01-2011, 21:30   #249
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Re: Terrible performance Leicester (LE3)
okay guys i'm at home. Installed new Virgin Super Hub. Tested Download speeds they are looking much better than yesterday

OFF PEAK

http://www.speedtest.net/result/1127101021.png

PEAK

http://www.speedtest.net/result/1127509238.png


Very chuffed until I rang a ping test!

http://www.pingtest.net/result/33066042.png

Is this right? 91% packetloss??


http://www.pingtest.net/result/33066218.png

http://www.pingtest.net/result/33066270.png

http://www.pingtest.net/result/33066317.png

Very Shocking indeed, Could this be a problem with my setup perhaps or the new Virgin Super Hub?

cpc7-leic15


Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 307000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+


Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 130 55616000 Kbits/sec 307000000 Hz -2.6 dBmV 40.0 dB Hybrid
Locked QAM256 129 55616000 Kbits/sec 299000000 Hz -2.3 dBmV 39.7 dB Hybrid
Locked QAM256 131 55616000 Kbits/sec 315000000 Hz -3.0 dBmV 39.7 dB Hybrid
Locked QAM256 132 55616000 Kbits/sec 323000000 Hz -3.2 dBmV 39.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 3 10240 Kbits/sec 47400000 Hz 43.4 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV


Primary Downstream Service Flow
Downstream(0)
SFID 12240
Max Traffic Rate 20480000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow


Upstream(0)
SFID 12427
Max Traffic Rate 768000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 0 bytes
Scheduling Type Best Effort

I've just started a thinkbroadband graph will post it tomorrow, sorry for all the info !
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Old 25-01-2011, 21:48   #250
philce
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by desi112 View Post
okay guys i'm at home. Installed new Virgin Super Hub. Tested Download speeds they are looking much better than yesterday

OFF PEAK

http://www.speedtest.net/result/1127101021.png

PEAK

http://www.speedtest.net/result/1127509238.png


Very chuffed until I rang a ping test!

http://www.pingtest.net/result/33066042.png

Is this right? 91% packetloss??


http://www.pingtest.net/result/33066218.png

http://www.pingtest.net/result/33066270.png

http://www.pingtest.net/result/33066317.png

Very Shocking indeed, Could this be a problem with my setup perhaps or the new Virgin Super Hub?

cpc7-leic15


Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 307000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+


Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 130 55616000 Kbits/sec 307000000 Hz -2.6 dBmV 40.0 dB Hybrid
Locked QAM256 129 55616000 Kbits/sec 299000000 Hz -2.3 dBmV 39.7 dB Hybrid
Locked QAM256 131 55616000 Kbits/sec 315000000 Hz -3.0 dBmV 39.7 dB Hybrid
Locked QAM256 132 55616000 Kbits/sec 323000000 Hz -3.2 dBmV 39.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 3 10240 Kbits/sec 47400000 Hz 43.4 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV


Primary Downstream Service Flow
Downstream(0)
SFID 12240
Max Traffic Rate 20480000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow


Upstream(0)
SFID 12427
Max Traffic Rate 768000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 0 bytes
Scheduling Type Best Effort

I've just started a thinkbroadband graph will post it tomorrow, sorry for all the info !
Oh dear!!! not looking good!
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Old 25-01-2011, 22:08   #251
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Re: Terrible performance Leicester (LE3)
turn off flood protection on the superhub to fix packetloss, are you actually in leicester?
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Old 25-01-2011, 22:21   #252
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by Chrysalis View Post
turn off flood protection on the superhub to fix packetloss, are you actually in leicester?
yes LE3 6 area, Thanks for the great advice just did the changes and seems to have fixed it

http://www.pingtest.net/result/33070388.png


http://www.speedtest.net/result/1127592552.png
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Old 25-01-2011, 23:07   #253
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Re: Terrible performance Leicester (LE3)
so fair jitter with shaky speeds?
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Old 25-01-2011, 23:08   #254
philce
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by desi112 View Post
yes LE3 6 area, Thanks for the great advice just did the changes and seems to have fixed it

http://www.pingtest.net/result/33070388.png


http://www.speedtest.net/result/1127592552.png
11Mb? I get 9 consistently on my L connection.

Whats going on?
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Old 25-01-2011, 23:16   #255
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Re: Terrible performance Leicester (LE3)
Quote:
Originally Posted by philce View Post
11Mb? I get 9 consistently on my L connection.

Whats going on?
door to door guy signed up another 100 bodies?
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