[Update] ALL 20>30Mb upgrade discussion - Page 28

eugene · 24-01-2011, 17:10

This forum just gets better. People are now complaining about a free upgrade being offered to existing customers which will most likely work with existing modems and are going to leave for sky as a result who's speed is about half of what they are currently getting. Talk about cut of your nose to spite your face. I got 20mb which is very good and consistently get over 19mb. I am very happy to be getting a free upgrade. You don't get a lot for free so everyone should enjoy it.

helmutcheese · 24-01-2011, 17:17

I do not think the 30meg will be available on current DOCSIS modems even though it can do that speed and more.

It would mean less bandwidth for other customers in your area.

This is solved by going over to DOCSIS 3 and giving you a SuperHub !

qasdfdsaq · 24-01-2011, 18:00

It will not work with existing modems

It is not free

It is still subject to FUP caps, traffic management, DPI, and protocol traffic shaping

For some people they will actually get a better, faster service by leaving and going to Sky or Be.

Stephen · 24-01-2011, 18:06

Quote:

Originally Posted by qasdfdsaq

It will not work with existing modems

It is not free

It is still subject to FUP caps, traffic management, DPI, and protocol traffic shaping

For some people they will actually get a better, faster service by leaving and going to Sky or Be.

It is free. Instead of getting 20mb you are getting 30mb for the same monthly price.

pip08456 · 24-01-2011, 18:22

Quote:

Originally Posted by Stephen

It is free. Instead of getting 20mb you are getting 30mb for the same monthly price.

But as there is a Â£30 charge it is not free.

qasdfdsaq · 24-01-2011, 18:22

Same monthly price does not mean free. Â£30 activation fee isn't "free".

Even VM themselves never referred to the upgrade as "free" on the upgrade page before it was pulled. The only way to get 30mb for the same monthly price is to pay Â£30.

Quote:

Upgrade to 30Mb broadband for just Â£30
We’d like to upgrade you to up to 30Mb broadband for no extra monthly cost, just a one-off payment of Â£30

Charge ≠ free.

Stephen · 24-01-2011, 21:05

Aside from the one off cost it is free. Seen as your monthly charge will not change.

Remember if you got 20mb installed recently you will have the superhub already so by my reckoning won't have to pay the Â£30. There for it's a free upgrade.

vmfriend · 24-01-2011, 21:13

My understanding is Â£30 = activation fee NOT the cost of the superhub therefore everyone will have to pay it regardless of whether they have the superhub or not.

I am more than happy to pay Â£30 to be upgraded.

Zee · 24-01-2011, 21:22

Does anyone know when the official announcement is due? It should have been announced by now if it really was being launched on 1st Feb? right...?

vmfriend · 24-01-2011, 21:26

Those that know can't tell

Those that don't know are guessing

qasdfdsaq · 24-01-2011, 21:30

VM have already said the announcement will be 1st of Feb.

FFS people, calm down.

Stephen · 24-01-2011, 22:02

Quote:

Originally Posted by Zee

Does anyone know when the official announcement is due? It should have been announced by now if it really was being launched on 1st Feb? right...?

No it shouldn't, they could announce it and say it's available right away.

browney · 24-01-2011, 22:20

I think they will announce on the 1st of feb but some areas will take longer....although all areas now have 50mb?

Ignitionnet · 24-01-2011, 22:27

Quote:

Originally Posted by browney

I think they will announce on the 1st of feb but some areas will take longer....although all areas now have 50mb?

There are lots more 20Mb punters than 50Mb, pushing a load of them over from 20Mb to 30Mb and, especially, increasing the upstream will put some areas already twitchy for capacity in strife.

olisun · 25-01-2011, 08:35

Quote:

Originally Posted by Ignitionnet

There are lots more 20Mb punters than 50Mb, pushing a load of them over from 20Mb to 30Mb and, especially, increasing the upstream will put some areas already twitchy for capacity in strife.

Followed by more letters being sent out and more complaints from angry customers...