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VIP/VIP+ New and Improved VIP Package
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Old 12-01-2011, 15:55   #901
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Re: VIP/VIP+ New and Improved VIP Package

Go to vip50?
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Old 18-01-2011, 22:14   #902
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Re: VIP/VIP+ New and Improved VIP Package

How will the new 20 to 30mb upgrade effect vip 20? Can I upgrade my to 20mb to 30mb with out effecting my contract and just pay the £30 activate charge?

http://shop.virginmedia.com/existing..._EC-30-Upgrade
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Old 19-01-2011, 10:38   #903
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Re: VIP/VIP+ New and Improved VIP Package

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Originally Posted by gazellis View Post
How will the new 20 to 30mb upgrade effect vip 20? Can I upgrade my to 20mb to 30mb with out effecting my contract and just pay the £30 activate charge?

http://shop.virginmedia.com/existing..._EC-30-Upgrade
I didn't know about this. I'm waiting to see what the new VIP packs are - I might go to 50mb depending
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Old 19-01-2011, 11:17   #904
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Re: VIP/VIP+ New and Improved VIP Package

i have been a vip since it first launched, havent changed anything

looks like there are different levels of vip now ? and new packages to launch ?
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Old 19-01-2011, 11:40   #905
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Re: VIP/VIP+ New and Improved VIP Package

Because i would have had to pay the £7.00 or cancel the HD Movies etc next month I have taken the plunge and upgraded to VIP50 for the modem £20 activation fee only and and the price has only gone up by £2.00.
It was installed yesterday with no problem, now have a super hub which was installed were I wanted it and a brand new V-HD box which replaced the old V box.
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Old 19-01-2011, 16:20   #906
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Re: VIP/VIP+ New and Improved VIP Package

Not a winge, how will this affect VIP50 customers, seems like another (well deserved) improvement for other customers that isn't being reflected in improved services for VIP50 customers?
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Old 19-01-2011, 23:06   #907
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Re: VIP/VIP+ New and Improved VIP Package

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Originally Posted by toby53 View Post
Not a winge, how will this affect VIP50 customers, seems like another (well deserved) improvement for other customers that isn't being reflected in improved services for VIP50 customers?
Apparently they are to change the VIP50 bundle sometime soon. Can anyone confirm this?
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Old 20-01-2011, 12:37   #908
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Re: VIP/VIP+ New and Improved VIP Package

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Originally Posted by knack View Post
Apparently they are to change the VIP50 bundle sometime soon. Can anyone confirm this?
Not sure about the VIP50 but many of us on the original VIP contacted the Exec office and they said that they were looking at changing the VIP bundle and look to relaunch it at the beginning of 2011.
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Old 21-01-2011, 13:30   #909
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Question Re: VIP/VIP+ New and Improved VIP Package

Quote:
Originally Posted by gazellis View Post
How will the new 20 to 30mb upgrade effect vip 20? Can I upgrade my to 20mb to 30mb with out effecting my contract and just pay the £30 activate charge?

http://shop.virginmedia.com/existing..._EC-30-Upgrade
Interestingly, that link worked on the day it was posted but is coming up as "Oops! This link appears to be broken" now. What has changed? Have they taken this upgrade path away?
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Old 21-01-2011, 14:54   #910
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Re: VIP/VIP+ New and Improved VIP Package

Think the news about upgrade "escaped" before it should, guess someone put live a page, which should have only gone on a test system. Think an announcement is due 1st February.
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Old 21-01-2011, 15:00   #911
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Re: VIP/VIP+ New and Improved VIP Package

It still says it in the small print here:

Available to all new Broadband customers taking our Size: XL, Size: XXL and Size:100 Broadband services, and to existing customers upgrading to 30Mb, 50Mb and 100Mb broadband

http://shop.virginmedia.com/broadband/up-to-20mb.html
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Old 21-01-2011, 16:57   #912
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Post Re: VIP/VIP+ New and Improved VIP Package

Quote:
Originally Posted by MartJ View Post
Think the news about upgrade "escaped" before it should, guess someone put live a page, which should have only gone on a test system. Think an announcement is due 1st February.
Quote:
Originally Posted by devilincarnate View Post
It still says it in the small print here:

Available to all new Broadband customers taking our Size: XL, Size: XXL and Size:100 Broadband services, and to existing customers upgrading to 30Mb, 50Mb and 100Mb broadband

http://shop.virginmedia.com/broadband/up-to-20mb.html
Aha! Thanks guys. So, I'll just have to look again in a couple of weeks.
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Old 21-01-2011, 17:07   #913
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Re: VIP/VIP+ New and Improved VIP Package

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Originally Posted by Felim_Doyle View Post
Aha! Thanks guys. So, I'll just have to look again in a couple of weeks.
Glad i could be of assistance for once
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Old 21-01-2011, 23:37   #914
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Re: VIP/VIP+ New and Improved VIP Package

I was recently contacted by a member of the CEO office with regards to the VIP package.He stated that the VIP package is to be revamped by the end of the first quarter, I reckon that this will be nice timing for the release of TIVO.Maybe a super VIP package will be released with TIVO and an upgrade for the VIP50 but I am just speculating.
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Old 25-01-2011, 16:39   #915
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Re: VIP/VIP+ New and Improved VIP Package

Quote:
Originally Posted by trickytree View Post
Not sure about the VIP50 but many of us on the original VIP contacted the Exec office and they said that they were looking at changing the VIP bundle and look to relaunch it at the beginning of 2011.
I was one of the customers who contacted the CEO office. A lady called Diane gave me free HD channels for 6 months whilst they looked at the VIP bundles. Well as of this month I noticed they have started charging me the £7 for the HD channels.

I emailed Diane to enquire what was going on with regard to the VIP packages and got an email from some one else saying Diane no longer worked in the CEO office and that I should ring 150 about any service changes.
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