[Update] ALL 20>30Mb upgrade discussion - Page 15

SnoopZ · 19-01-2011, 21:11

It was leaked by a '1 post wonder' on post 82 of this thread, it makes you think who they're and where they got it from, as it looks like they signed up to leak it here.

muppetman11 · 19-01-2011, 21:13

I got the email rang was put on hold then said they were sending me hub out and it would be with me in 3-5 days for 30 squid.

Chrysalis · 19-01-2011, 21:39

Masque anyway to bypass the rubbish on the number?

VM should have given a direct number for this or not even needed us to ring up what a farce.

I get the silly automated menu asking me for my VM number etc. I got no idea what my number is as dont use the phone.

--edit--

superhub on the way

I got given mid feb as an estimated release date of the service.

SnoopZ · 19-01-2011, 21:51

Quote:

Originally Posted by Chrysalis

Masque anyway to bypass the rubbish on the number?

VM should have given a direct number for this or not even needed us to ring up what a farce.

I get the silly automated menu asking me for my VM number etc. I got no idea what my number is as dont use the phone.

--edit--

superhub on the way

I got given mid feb as an estimated release date of the service.

Did they deny there was a 30Mb service, what did you have to say?

Chrysalis · 19-01-2011, 21:52

Didnt deny no, surprisingly after getting through all the silly menus it was easy.

I told the guy why I am ringing then got put on hold, he came back saying he spoke to supervisor and told to advise me its a mid feb delayed release date. I then specifically mentioned the superhub and asked if I can still get it and he said that wont be a problem 3-5 days.

jamesr · 19-01-2011, 22:00

Quote:

Originally Posted by SnoopZ

It was leaked by a '1 post wonder' on post 82 of this thread, it makes you think who they're and where they got it from, as it looks like they signed up to leak it here.

Actually i signed up on here to post the link to people who i thought it would be of interest to, there was an advertisement on the main virgin media page saying upgrade to 30mb. Im sorry i went out of my way to sign up and post it on here, next time ill keep it to myself. O n SnoopZ i dont see you been ungreatfull to masque who also posted the link after mine??

bizarre_opinion · 19-01-2011, 22:05

i'm on 20mb and wouldn't mind getting this, but what's this super hub like with xbox live? Alos, i currently have the modem which supports 50mb so can i just pay the Â£30 activation fee and opt to not have the superhub so i can use my current modem and router?

SnoopZ · 19-01-2011, 22:14

Quote:

Originally Posted by jamesr

Actually i signed up on here to post the link to people who i thought it would be of interest to, there was an advertisement on the main virgin media page saying upgrade to 30mb. Im sorry i went out of my way to sign up and post it on here, next time ill keep it to myself. O n SnoopZ i dont see you been ungreatfull to masque who also posted the link after mine??

You shouldn't take offence as no offence was meant and i did give you some REP yesterday, i was just pointing out to the forum that just maybe it was a regular in the know on here signing up to post the info rather than post it with their normal username and getting into trouble if they worked for Virgin Media.

Out of interest where did you get the link from?

jamesr · 19-01-2011, 22:23

Sorry, just the wording made it seem like i shouldnt of bothered. Honestly, there was an advertisement on the main virgin media website saying about upgrading to 30mb which took me to that link

---------- Post added at 21:23 ---------- Previous post was at 21:19 ----------

http://img255.imageshack.us/img255/7...capture003.jpg

Someone else on a differnt cable forum posted this screenshot of the advertisement

SnoopZ · 19-01-2011, 22:26

Quote:

Originally Posted by jamesr

Sorry, just the wording made it seem like i shouldnt of bothered. Honestly, there was an advertisement on the main virgin media website saying about upgrading to 30mb which took me to that link

---------- Post added at 21:23 ---------- Previous post was at 21:19 ----------

http://img255.imageshack.us/img255/7...capture003.jpg

Someone else on a differnt cable forum posted this screenshot of the advertisement

I probably had that ad blocked so i never saw it!

I just hope they follow through with my order and send me the goods as i don't want the hassle of phoning up again!

Nopanic · 19-01-2011, 22:38

Quote:

Originally Posted by SnoopZ

I probably had that ad blocked so i never saw it!

I just hope they follow through with my order and send me the goods as i don't want the hassle of phoning up again!

There is currently no 30Mb service code available for customers, so I'd expect a delay

SnoopZ · 19-01-2011, 22:42

Quote:

Originally Posted by Nopanic

There is currently no 30Mb service code available for customers, so I'd expect a delay

So i guess it is possible i may have already been billed Â£30 and won't receive the goods?

Do you think i should phone up again or just sit back and wait to see what happens?

SammyM · 19-01-2011, 23:06

Just noticed that the email I received earlier tonight gave the phone number to ring as 0800 052 7588, but the email copied on the forum gives it as 0845 454 1111. All the other wording is the same. Why the difference?

Chrysalis · 19-01-2011, 23:15

Quote:

Originally Posted by SammyM

Just noticed that the email I received earlier tonight gave the phone number to ring as 0800 052 7588, but the email copied on the forum gives it as 0845 454 1111. All the other wording is the same. Why the difference?

no idea you the lucky one

my email has the 0845 number.

Nopanic · 19-01-2011, 23:22

Quote:

Originally Posted by SnoopZ

So i guess it is possible i may have already been billed Â£30 and won't receive the goods?

Do you think i should phone up again or just sit back and wait to see what happens?

I would wait .. as worst case they take the money and you call up and play help with them probably getting something to say sorry .... but that's my opinion...