[Update] ALL 20>30Mb upgrade discussion

[ShadowTD]

Thanks guys. I'll sit tight until we hear from Masque.

[Blackened]

VM Guys - best to ring in to do this?

[Nopanic]

Ring to do what ?

[Peter_]

Originally Posted by ShadowTD

Thanks guys. I'll sit tight until we hear from Masque.

Nopanic is right it is £30 to upgrade and you receive a free Superhub as part of the upgrade.

[Blackened]

Originally Posted by Nopanic

Ring to do what ?

Have the hub sent & ask for 30mb. I ask as I was half way through doing it online when it said we'll call you within 48 hours to see if you're happy with the price etc. Is this the only option at the moment then?

[Peter_]

Originally Posted by Blackened

Have the hub sent & ask for 30mb. I ask as I was half way through doing it online when it said we'll call you within 48 hours to see if you're happy with the price etc. Is this the only option at the moment then?

Ring up and ask if you can do the upgrade and let us know how you get on.

[Blackened]

I'm going to go straight overseas at this time of day. Afraid I'll pass on that for now mate.

[Peter_]

Originally Posted by Blackened

I'm going to go straight overseas at this time of day. Afraid I'll pass on that for now mate.

UK agents are available now but I think that it is not available as yet even though it shows in that link.

[Blackened]

I'll do it online then, no rush. Cheers.

[Nopanic]

No service codes for it ...

[pip08456]

Just noticed the web page seems to have been removed. Perhaps shouldn't have gone up before 1st Feb?

[philce]

Originally Posted by Masque

UK agents are available now but I think that it is not available as yet even though it shows in that link.

Link is dead!

http://shop.virginmedia.com/existing..._EC-30-Upgrade

[Blackened]

Offer's over now. It's back up to £60.

[Griffin]

Originally Posted by Traduk

VM have just rolled out 2megs up to my 20 meg feed. I have seen the discussion re: Superhub and the various problems regarding upload speed over Docsis. Docsis from what I remember from reading years ago was always weak on return path and the Achilles heel will hand the crown to Infinity for discerning users.

The highest upload currently offered by VM is, as far as I know, 5megs on their 50meg product. My Infinity projection is higher than that and as the ADSL projection is lower than received, I guess it will be nearer 7megs.

I have read VM forums for years and a constantly recurring compliant is the ratio of download\upload with upload constantly regarded as far too low. VM are still sticking with 10\1 ratio whereas Infinity is going for 4\1 which is much more reasonable.

I am afraid that being a natural cynic I was less than pleased with VM's carping on about 20megs down whilst giving a pathetic 0.75megs up and unless they match the 4\1 ratio their bragging rights are for the masses most of whom will not pay for a high priced product anyway. The ones that will pay the money will see the much higher Infinity ratio as something of value as it is much nearer symmetrical working than 10\1.

Please bear in mind that my comparisons are with current VM 20meg prices and top of the range Infinity prices, which also offer a call deal worth £8 per month, as part of the package. What needs to be looked at is that with Infinity I could get 7megs up but with VM I have to go to the not available 100megs to better Infinity.

As for bragging rights..... FTTC will put fibre 50 metres from my home. VM's fibre loop passes through a cabinet 0.75 of a kilometre away and the cabinet from which I am fed is an amplified sub feed over co-axial. Even VM's rather dubious claims on fibre are beaten in terms of proximity.

I was in the process of switching to BT infinity & my speeds for this area are 34.2mb down & 8.7mb up only reason i am not switching is VM offered me a superior deal.

[muppetman11]

I did my order last night when link first went up , I've had an email reply off them saying someone will get back to me there was a ref no in the subject will this get sorted ?