Terrible performance Leicester (LE3) - Page 15

qasdfdsaq · 17-01-2011, 17:56

That was me before a reseg. Was mainly upstream congestion, connection was slow but not terribly so, yet yours looks remarkably similar.

Chrysalis · 17-01-2011, 18:36

you got an after graph? so can see how much of a boost the reseg did.

qasdfdsaq · 17-01-2011, 19:27

Sure, this was immediately (i.e. the next day) after. Mind you, this was just before the start of the christmas hols, so load had already gone down a bit.

Before reseg I was getting about 25/0.5, now it's about 30/1.6, so upstream has improved massively but downstream is still a bit congested.

This was yesterday:
[img]Download Failed (1)[/img]

This, would be the best day I've had with most of the student population being back in town:

Chrysalis · 18-01-2011, 16:45

acks been shaped upwards to maintain downstream performance?

I decided to do a speedtest whilst the graph in yellow block mode and got this.

is repeatable as well, so basically it can just about maintain acks for that but upload is very slow. jitter on stuff like ssh is crazy tho and not useable.

qasdfdsaq · 18-01-2011, 17:23

I don't think it's the shaping but rather the upstream grant mode. I think I mentioned before (can't remember if it's this thread or another one) but I had very similar issues immediately after my reseg, which only lasted a few hours before going back to normal.

From the tests I did at the time, upstream packets were being dropped instead of queued, which resulted in very poor upstream speed in speed tests, but reasonable downloads just like you're seeing. But something somewhere got changed within a couple hours and it disappeared...

Chrysalis · 18-01-2011, 17:52

I think when my yellow blocks started they changed something, as before downstream was aweful. Now it seems to be reasonable but just the upload poor haha.

Overall this behaviour is better, web browsing seems ok on it (routing spare desktop machine over it).

philce · 19-01-2011, 10:35

Uplink is still approx 300K, will this ever be fixed?

Anyone else on samknows testing group?

Chrysalis · 19-01-2011, 10:42

philce I tried to get on samknows but got rejected after a low speedtest.

my uplink is perfoming around 300k but is actually now on a 768k modem config. I do wonder if they have capped discreetly after getting complaints trying to cap via modem config. As I always get 300k even during dusk.

philce · 19-01-2011, 11:20

Just got off the phone from retentions, best offer is Â£40.49 per month for XL TV L BB and M phone. She said three times if I upgrade to 20Mb ill get 2Mb uplink now! I forced her to check and eventually got the right info.

She did say that there was a new 30Mb package due to launch Feb 1st though.

19-01-2011, 20:19

Quote:

Originally Posted by philce

Might be something like annonomous pings?
Or ping from lan?

well i found this under WAN

Block Anonymous Internet Requests ive unticked it now.. so fingers crossed i guess..

and yeah - the graph is enabled

i think its working now..

thanks for your help

philce · 19-01-2011, 20:32

Quote:

Originally Posted by Slyder

well i found this under WAN

Block Anonymous Internet Requests ive unticked it now.. so fingers crossed i guess..

and yeah - the graph is enabled

edit that - its still all red

That should be it, give it a few hours to show on the graph.

Chrysalis · 19-01-2011, 20:34

qasdfdsaq while the boost at least looks decent, I would say you already need another reseg. the sad thing is they will probably wait for it to completely overload again before they even start planning it.

philce · 19-01-2011, 20:38

Quote:

Originally Posted by Chrysalis

philce I tried to get on samknows but got rejected after a low speedtest.

my uplink is perfoming around 300k but is actually now on a 768k modem config. I do wonder if they have capped discreetly after getting complaints trying to cap via modem config. As I always get 300k even during dusk.

Makes me think they have capped us all at 300K to try to improve performance for everyone?

You think you will get your 30Mb upgrade? Or will they just screw everything up? Im tempted just for the 3Mb up that we might get later this year!!

qasdfdsaq · 19-01-2011, 20:46

Quote:

Originally Posted by Chrysalis

qasdfdsaq while the boost at least looks decent, I would say you already need another reseg. the sad thing is they will probably wait for it to completely overload again before they even start planning it.

Yeah you may be right. Still, the problems in my area aren't nearly as bad as they were before, and certainly not as bad as yours. What makes me wonder is how long it's taking them to fix the issue for you - my "fix" only took a month and a week after I reported it, yet the techs admit this area is highly utilized and the network is in a dire state upgrade wise.

The fact that it's taking so long for you suggests either major network management screwups, or that they're planning a much bigger, proper upgrade rather than just moving people around like they did in my case.

Still annoys me they didn't bother checking for overutilization routinely, and only "noticed" when I reported it to second line and asked them to check.

Chrysalis · 19-01-2011, 21:37

Quote:

Originally Posted by qasdfdsaq

Yeah you may be right. Still, the problems in my area aren't nearly as bad as they were before, and certainly not as bad as yours. What makes me wonder is how long it's taking them to fix the issue for you - my "fix" only took a month and a week after I reported it, yet the techs admit this area is highly utilized and the network is in a dire state upgrade wise.

The fact that it's taking so long for you suggests either major network management screwups, or that they're planning a much bigger, proper upgrade rather than just moving people around like they did in my case.

Still annoys me they didn't bother checking for overutilization routinely, and only "noticed" when I reported it to second line and asked them to check.

april 2011 isnt even happening now, its delayed, I wasnt given a reason why.

they said they going to move me to a new upstream port as compensation for the delay.

---------- Post added at 20:37 ---------- Previous post was at 20:32 ----------

Quote:

Originally Posted by philce

Makes me think they have capped us all at 300K to try to improve performance for everyone?

You think you will get your 30Mb upgrade? Or will they just screw everything up? Im tempted just for the 3Mb up that we might get later this year!!

I will probably get it but I expect it be after whatever date the official announcement is, will ring them up to make sure I get the superhub.