VIP/VIP+ New and Improved VIP Package

[devilincarnate]

Sorry to sound like a muppet, but have recieved a text today to say that my virgin media package is going to be delivered tomorrow and just wondered what it could be as i am getting the upgrade to the vip50 on OCT 1st and also getting the vbox changed to the vhd box.

Please help as i know that a lot of people on this thread have had the same.

[Ben B]

They could possibly be delivering the V HD box tomorrow by courier and the VIP50 installation will be on October 1st?

[devilincarnate]

Originally Posted by Ben B

They could possibly be delivering the V HD box tomorrow by courier and the VIP50 installation will be on October 1st?

Cheers BENB that is what i thought and just wanted clarification.

[i love virgin]

Can i just check something please.

I have been told by Virgin that i am paying £110 a month for VIP50 with 1 HD box and 2 SD boxes.

Does that sound right?

Im asking as on my online bill its got the £7 HD fee but does not have a £7 credit on it as its in with the VIP50 is that right as well?

[BenMcr]

VIP 50 with one V+HD box and two SD boxes should be £103

Regarding the Sky HD thing, the VIP 50 bundle was increased by £7

[Sauzee]

I currently am on the VIP20 package with 1 V+HD box and 1 standard box.

Thinking of upgrading to the VIP50 package and changing my standard box to a V HD box.

What will the monthly cost be and should there be any installation/activation fee attached?

Any help would be appreciated.

[BenMcr]

Depending on the offers available it would cost no more than £40 to install 50Mbit and the V HD box and £20 to activate the broadband. The HD would be activated on the V HD box for free

[i love virgin]

Originally Posted by BenMcr

VIP 50 with one V+HD box and two SD boxes should be £103

Regarding the Sky HD thing, the VIP 50 bundle was increased by £7

Many thanks for that.

So are you saying i am paying the right cost?

£103 VIP50 + £7 Sports HD = £110

So i should see the Sports HD on Bill as £7???

i just cant understand the way Virgin to there Bills.

[BenMcr]

I'm saying the big bundle discount you get as a VIP 50 customer that was £37.94 (I think) got increased by £7 to £44.94 when they added the Sky HD bolt on

[i love virgin]

Originally Posted by BenMcr

I'm saying the big bundle discount you get as a VIP 50 customer that was £37.94 (I think) got increased by £7 to £44.94 when they added the Sky HD bolt on

Many thanks for that.

[Big Red]

Originally Posted by BenMcr

I'm saying the big bundle discount you get as a VIP 50 customer that was £37.94 (I think) got increased by £7 to £44.94 when they added the Sky HD bolt on

Just so people can compare - the Standard VIP50 Bill should look like this.

[blackthorn]

Mine seems to be £1 out compared to yours.

[Big Red]

Originally Posted by blackthorn

Mine seems to be £1 out compared to yours.

Yes seems to be a billing month differance i.e. you can see I'm getting charged the new Sports/Movies charge extra £2 but also my saving is £3
This offsets the £2 Sky increase and £1 reduction in the VIP package.

I know its only £1 but check your next months bill and you should see the new charging.

[BenMcr]

Originally Posted by blackthorn

Mine seems to be £1 out compared to yours.

Originally Posted by Big Red

I know its only £1 but check your next months bill and you should see the new charging.

The reduction doesn't happen until you get the bill where the charging period begins after the 1st October date

[EssDee]

I am thinking of taking advantage of the £7 per month upgrade to XXL BB and Sky HD.

I am presently on VIP with 20MB BB, V+ HD and 2 x standard STBs.

Can I ask for the standard boxes to be replaced by VHDs at the same time of the XXL BB install? Would I incur more than the £20 install cost in the present offer?

Probably one for you BenMcr. I think you previously indicated there would be no install/delivery charge if done during a VIP50 install.

Thanks for your help.