VIP with 50 MB broadband

[rainer]

Thanks Ben

[pesty]

I have all that with the 50 Meg broadband. My bill is about £115 a month extra set top box. But they said I had to pay extra £7 and I'm still waiting for the channels to arrive.

[Ben B]

Originally Posted by pesty

I have all that with the 50 Meg broadband. My bill is about £115 a month extra set top box. But they said I had to pay extra £7 and I'm still waiting for the channels to arrive.

So you're saying that you have a V+ box and 2 additional boxes? If so then you should only be paying £103 I'd get on the phone to them and sort that out

[pesty]

No one additional box

[Ben B]

Then it should be £97.50, ring up retentions and say look I'm paying £115 can you please put me on the VIP50 package so I can get all the discounts and bring my bill down to normal

[pesty]

Will do looks like I will be asking where the sky HD channels are tomorrow in any case.

---------- Post added at 00:35 ---------- Previous post was at 00:28 ----------

Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £83.99
Description Date/period Amount
Telephone Line Rental 12 August - 11 September £11.99
Talk Unlimited 12 August - 11 September £7.95
Phone, TV & Broadband Saving 12 August - 11 September £-20.95
TV Size: X L 12 August - 11 September £24.50
1 Additional V Box 12 August - 11 September £15.00
V+ HD Box 12 August - 11 September £10.00
Add Set Box(es) Discount 12 August - 11 September £-9.50
Premplus 12 August - 11 September £0.00
XXL 50Mb Broadband 12 August - 11 September £45.00
*
Premium TV channels (Provided by Virgin Media Entertainment) plus £27.50 sky sports and movies

---------- Post added at 00:38 ---------- Previous post was at 00:35 ----------

That's £83.99 + £27.50

[Ben B]

See that's not even right for even if you aren't getting the VIP discount, the build your own bundle plus line rental and additional box fee comes to £99 for that package. Yeah you need to get that sorted

[pesty]

Will do that tomorrow cheers. And I asked them a few weeks ago to see if they could lower it and they said no your getting the best discounts already.

[Ben B]

Originally Posted by pesty

Will do that tomorrow cheers. And I asked them a few weeks ago to see if they could lower it and they said no your getting the best discounts already.

Yeah plus if you switch to VIP50 you'll be getting Talk International and Talk Mobile included as well

[andrew.shearman]

so why do you get the SKy Premium HD channels with the VIP 50:
and not VIP 20 ?

[JPoll]

Originally Posted by andrew.shearman

so why do you get the SKy Premium HD channels with the VIP 50:
and not VIP 20 ?

Simple really the more you pay the more you get.

Upgrade from VIP20 to VIP50 and for £8 you get faster BB and the HD channels on one box.

[pesty]

Hi Ben I've been in contact with virgin and they have given me the VIP package for £96.50. Thanks for the tip that's a saving of £20.50 as they said I was on £117. By the way I still haven't got the sky HD package through as yet and it's nearly 24 hrs after. Told them that and they said a technician will call tomorrow.can't see what they can do!.

[Big Red]

Originally Posted by JPoll

Simple really the more you pay the more you get.

Upgrade from VIP20 to VIP50 and for £8 you get faster BB and the HD channels on one box.

VIP 20 - You should be paying £92.50 (With Billing Option)
VIP 50 - You should be paying £97.50

Extra £5 for 50mb BB and Sky Prem HD Channels.

If your not paying these basic prices then check your bill or you have taken out something extra or removed the billing option DD.

[mparker42]

Can someone help me out by telling me what my bill would be if I got VIP 50 with an additional V+HD box? I'm currently on VIP 20 with an additional V+HD box and my bill last month was £101.49

Telephone Line Rental 15 August - 14 September £11.99
Talk International 15 August - 14 September £1.50
Talk Mobile 15 August - 14 September £1.50
Talk Unlimited 15 August - 14 September £7.95
TV Size: X L 15 August - 14 September £24.50
1 Additional V Box 15 August - 14 September £15.00
V+ HD Box 15 August - 14 September £20.00
Add Set Box(es) Discount 15 August - 14 September £-9.50
Atraces 15 August - 14 September £0.00
Phone, TV & BB Saving 15 August - 14 September £-34.95
Broadband Size: X L 15 August - 14 September £37.00
Premium TV channels (Provided by Virgin Media Entertainment) £27.50

[JPoll]

Originally Posted by Big Red

VIP 20 - You should be paying £92.50 (With Billing Option)
VIP 50 - You should be paying £97.50

Extra £5 for 50mb BB and Sky Prem HD Channels.

If your not paying these basic prices then check your bill or you have taken out something extra or removed the billing option DD.

Thanks for that, I thought it was £89.50 and £97.50....

£5 or £8... it really is a no brainer. Can't see why anyone would stay on VIP20.