Sound out of synch on BBC HD - Page 6

Digital Fanatic · 15-07-2010, 22:27

Quote:

Originally Posted by Capt Fishy

No not just BBC HD, the issue is apparaent on all channels I have watched....but different delays and also seems to be variable. Just been watching the golf on BBC and the sound of the club is well in front of the visual action. Worse on HD.

Then you have a different issue, this is just BBC HD. Let us know what the tech says.

A reboot usually cures occasional sync issues though. Some problems are caused by customers amps settings, i.e. delay on too long in settings. See post #54 by Spiderplant.

mdancer · 16-07-2010, 00:04

Hi - on Balance I reckon it is more pronounced on 5.1 broadcasts. Not had any real problems on other hd channels. BBChd seems to be the main culprit. If it is only on one hd channel, I am not sure how the v+ can be to blame?

Mdancer

Digital Fanatic · 16-07-2010, 14:27

Quote:

Originally Posted by mdancer

Hi - on Balance I reckon it is more pronounced on 5.1 broadcasts. Not had any real problems on other hd channels. BBChd seems to be the main culprit. If it is only on one hd channel, I am not sure how the v+ can be to blame?

Mdancer

I think a fault call to 151 is the only next step.. I've exhausted all platform avenues.

Let us know how you get on.

mdancer · 20-07-2010, 13:43

Hi All - I think calling in a fault is going to have to wait until after the summer holidays. Not really enough time to wait in for an engineer, before off on hols.

However just to update you BBCHD still not in sync although the amount varies. Other HD channels seem fine.

Could the V+ discriminate one HD channel from another? is there something special about the BBC feed?

mdancer

Capt Fishy · 20-07-2010, 13:58

The engineer called and he determined that as I was using HDMI for visual but via a SCART based setup for audio to my 5.1 surround system. The speeds of the two systems are not compatable. . If I buy an Optical cable vor my audio all will be fine, so an order from the internet has been placed and will advise results in due course.

....but I am sure his lips moved quicker than I heard his voice??

mdancer · 20-07-2010, 15:03

Captain Fishy - Interesting. My surround is linked by HDMI with an optical cable from the V+ box to the surround system (a Sony TV stand with built in suuround, the model number escapes me).

I hope it works for you. I still wonder why BBCHD is so bad though.

mdancer

Gazsun · 20-07-2010, 22:40

Hi I have HDMI for visual and optical to a Samsung 5.1. BBC HD is still out of sync, so I wouldnt get your hopes up to much Capt-Fishy! Sorry :-(

nialli · 23-07-2010, 22:49

I've no external amp and I've noticed that studio-based live BBC HD (eg The One Show) is out of sync, but other stuff (eg The Damned United) is fine. Are the folk experiencing problems commenting on all BBC HD output, or just the live studio stuff?

Capt Fishy · 25-07-2010, 13:39

Reporting back on my cnage to opitical cable connection to my 5.1 system.
Is NO BETTER I still have lip synch problems, just watching F1 on BBC1 and its well out, however when I revert to my TV speakers using the HDMI inputs - perfecto!
But thats not why I have 5.1 - so I need to find a solution to this somehow?

Digital Fanatic · 25-07-2010, 14:18

Quote:

Originally Posted by Capt Fishy

Reporting back on my cnage to opitical cable connection to my 5.1 system.
Is NO BETTER I still have lip synch problems, just watching F1 on BBC1 and its well out, however when I revert to my TV speakers using the HDMI inputs - perfecto!
But thats not why I have 5.1 - so I need to find a solution to this somehow?

have you already checked your delay settings on your amp?

leespaige · 25-07-2010, 23:48

Hi,

new to this site.

Just got new tv and hooked it up to V+HD via HDMI. Still using the scart to conect audio to my amp. The sounds through TV is fine but the sound through amp is out of synch, the sound through the amp appears to be ahead of the image and sound through tv. When I revert back to scart lead for both audio and image I still get the amp slightly ahead of the TV. My old TV didn't have this problem. Any thoughts on the problem? The new TV is LED old one was big old standard tube TV, amp in quite old, and has no synch settings.
thanks in advance

mdancer · 26-07-2010, 15:29

Hi - It seems to me that nialli is experiencing exactly what I was getting, in that studio based programs on BBCHD are/have/can be out of sync. I watched Top Gear and Sherlock last night recorded from BBCHD, and the sound was okay. Hopefully, the issue has resolved itself in the CM17 area. So no calls yet to faults then. I will continue to monitor.

Sorry to see other people getting the same problem, is this now proof that there is a problem with the BBC feed?

mdancer

26-07-2010, 15:57

Quote:

Originally Posted by leespaige

Hi,

new to this site.

Just got new tv and hooked it up to V+HD via HDMI. Still using the scart to conect audio to my amp. The sounds through TV is fine but the sound through amp is out of synch, the sound through the amp appears to be ahead of the image and sound through tv. When I revert back to scart lead for both audio and image I still get the amp slightly ahead of the TV. My old TV didn't have this problem. Any thoughts on the problem? The new TV is LED old one was big old standard tube TV, amp in quite old, and has no synch settings.
thanks in advance

The TV takes a small amount of time to process the video, the TV delays its sound by the same small amount of time. Your amp does not know about any video delay but there is usually some delay adjustment within the amp. Sky HD box allows delay to be set, but not sure about Virgin one.

leespaige · 27-07-2010, 03:11

Quote:

Originally Posted by The-Darkside

The TV takes a small amount of time to process the video, the TV delays its sound by the same small amount of time. Your amp does not know about any video delay but there is usually some delay adjustment within the amp. Sky HD box allows delay to be set, but not sure about Virgin one.

Thanks for that, if I connect the audio for my amp from my tv with optical lead instead of direct from the virgin box will this fix the problem? Will I still get full surround sound from virgin hd and my blu ray dvd?

I suppose only one way to find out, buy an optical lead!

I have a sony amp thats about 10 years old not sure if it's got a delay setting what is the short name for delay that I should look for in the menus?

thanks in advance

mdancer · 27-07-2010, 10:29

Quote:

Thanks for that, if I connect the audio for my amp from my tv with optical lead instead of direct from the virgin box will this fix the problem? Will I still get full surround sound from virgin hd and my blu ray dvd?

I suppose only one way to find out, buy an optical lead!

I have a sony amp thats about 10 years old not sure if it's got a delay setting what is the short name for delay that I should look for in the menus?

Hi - I had an optical lead from my Sony TV to Sony Surround System, and the sound was out of sync on BBCHD. I changed it to the optical lead from V+ to surround. There was no obvious difference. That is the way it remains. In the Surround system menu there is an audio sync option, but it is either on or off. It is certainly very noticable when switched off, but on BBCHD can be out of sync.

mdancer