My 1st thread woop! I'm in trial area for new Tivo style (sort of lol) OD search - Page 7

jtaylor06 · 06-07-2010, 18:18

Still a great feature though, glad it has been added even though there is a few bugs

japitts · 08-07-2010, 18:40

Quote:

Originally Posted by BenMcr

There are some known listing issues that should be fixed soon.

Nice one, thanks for that. I've been playing with it a bit more, and it seems that Catch-Up is the only tab not searching. Everything else is really impressive.

Any ideas on a timescale for these issues to be fixed? I'm just wondering whether we're talking days or weeks..

Thanks

BenMcr · 08-07-2010, 21:17

Not sure, but definately not before the World Cup ends as Virgin stop with a lot of TV changes to minimise any possibility of channel loss (no matter how brief)

japitts · 12-07-2010, 18:53

Quote:

Originally Posted by BenMcr

Not sure, but definately not before the World Cup ends as Virgin stop with a lot of TV changes to minimise any possibility of channel loss (no matter how brief)

Thanks. Working in mobile telecoms operations myself, I can totally appreciate a change freeze during "peak" periods, although quite why the new search function was introduced in such a period - is a little lost on me.

I'd be interested to know if these search issues are resolved before the weekend, as I've got a tech visit now booked for this and one other issue Saturday morning. I don't think for one minute it's a box issue, but CS insisted on a home visit to "investigate" this, so if that's what it takes...

Peter_ · 12-07-2010, 18:56

Quote:

Originally Posted by japitts

Thanks. Working in mobile telecoms operations myself, I can totally appreciate a change freeze during "peak" periods, although quite why the new search function was introduced in such a period - is a little lost on me.

I'd be interested to know if these search issues are resolved before the weekend, as I've got a tech visit now booked for this and one other issue Saturday morning. I don't think for one minute it's a box issue, but CS insisted on a home visit to "investigate" this, so if that's what it takes...

With DTV the are only so many scenarios and each one has what is required to fix the issue, and if it advises a engineer visit is required then an engineer visit is what you will get.

japitts · 08-08-2010, 20:43

Quote:

Originally Posted by BenMcr

Not sure, but definately not before the World Cup ends as Virgin stop with a lot of TV changes to minimise any possibility of channel loss (no matter how brief)

At least a month since the football finished, and the bug is still very much evident..

I really do hope this isn't going to be brushed under the carpet!

Rgds