Ld:20?

[tommol]

unplugged my tv just as it was frezzing now and again turned it back on and it says "your didital tv service will start shortly." and says Ld:20 on the box?
Have tryed unpluging it for 5 a still nothink?

[Ben B]

Check service status at http://status.virginmedia.com

[tommol]

Originally Posted by Ben B

Check service status at http://status.virginmedia.com

all my services are good and my other box in other room is working and broadband

[Ben B]

Sounds like the box is knackered then, give the faults team a call on 151 from a Virgin Phone or 08454541111 from any other phone

[tommol]

Originally Posted by Ben B

Sounds like the box is knackered then, give the faults team a call on 151 from a Virgin Phone or 08454541111 from any other phone

bit weird from just unpluging it :/

[Ben B]

Indeed, does seem a little sudden, some form of mouse hasn't chewed through your cable input wire has it? Could be a connections issue behind your TV

[jb66]

Ld20 means the box is getting no signal check cables just incase

[tommol]

ive had a look at the back of the box and the socket where the cable goes to in the back of the box is kinda loose :/

[Ben B]

Need a fault tech then if it's the socket which is loose, unless it's tightenable by yourself

[jb66]

Push it in and hold it and see if box boots up, if it's your own cable you'll get charged for call out

[tommol]

Originally Posted by jb66

Push it in and hold it and see if box boots up, if it's your own cable you'll get charged for call out

no its deffiently the box thats at fault

[jb66]

Sorted then, call faults, ld20 gets an engineer with no hassle

[tommol]

Came out today and had to replace the box, and even cut me some more wire for when i move the box in the future Thanks for the help

[Ben B]

Good stuff, glad it's sorted

[Rileywoo]

Hubby used to deal with techi things. In the back of the ntl box I have the cable and a scart. Should anything else be attached?