Outlook 2002 and Blueyonder email add HELP !

[Stuie555]

Hi everyone, after hours of hair pulling and searching ive found this site so hoping for some help please

Im trying to sort my Dads email out, all of a sudden it just stopped sending email, he has a blueyonder address and uses outlook 2002.

I understand that Virgin are migrating email to google, ive changed settings in the advanced email - ports etc and SSL but to no avail

when i test the account settings it fails on 'logon to incoming mail server'




does anyone have a walk thro for outlook 2002 and blueyonder settings ?


thanks in advance from a very balding person !

[Scrubbs]

I think there is a problem with blue yonder emails ??

go here

[Stuie555]

p.s all mail he sends just sits in 'outbox'

---------- Post added at 21:58 ---------- Previous post was at 21:55 ----------

thanks Scrubbs, hadnt seen that, but hes had this prob maybe a month now ?! ive had him using webmail for time being but hes not impressed with it.

[Peter_]

The Outage is supposed to be over now for blueyonder email addresses, you may need the password resetting though.

If your dad has Outlook Express installed on his PC follow the instructions in the link below to set it up and then just import the settings into Outlook.

Click HERE

[Stuie555]

Hi, thanks for that, ive entered evreything in outlook express and imported into outlook 2002 but still no joy in sending....

yet ive just tried to send in outlook express and it does send without problems !

whats going on ?!!!