Chav Media Coming Soon?

Originally Posted by broadbandking

They have won alot of ISP awards for been the fastest, however there are some bad areas with congestion, so if a customer in one of these areas gets broadband from VM and get really bad speeds, then it will look like the ad was lying and not but alot of hope in the VM in the customers eyes.

All I am saying yes VM offer the fastest speed, but they need to be careful they don't shoot themselves in the foot.

I mean I have had a couple of speed issues but in the 4 years I have had VM, around 3 years I have had top notch speeds.

I agree with the points you have made. Here is another favourable report on VM's speeds. I know that is only likely to annoy someone in a congested area getting crap speeds but it does put it into some sort of context. In my estimation compared with the rest they are really good, but they could be excellent.

[broadbandking]

Originally Posted by Maggy J

Most people who find their way here do so because they are unhappy.The other vast majority of VM customers who are perfectly happy won't even have heard of CF and therefore aren't flocking here to say how wonderful their service is.

Many who are unhappy will switch providers with little problem and still have no reason to come and rant here because they switched without incident.

All the cases that get reported here are just a small squall in comparison to the vast ocean of contented VM customers.

Maybe VM are crap for you but they are not crap in everyone's eyes.

I don't think VM are crap just merely voicing my views how this ad could backfire.

[moroboshi]

Coming from The Sun, I doubt this even happened. The Sun, along with every other gutter press tabloid are about as trustworthy as an average politician. Show me a link to this on The Guardian or BBC NEWS then I might believe it.

[Ignitionnet]

Originally Posted by ahardie

I agree with the points you have made. Here is another favourable report on VM's speeds. I know that is only likely to annoy someone in a congested area getting crap speeds but it does put it into some sort of context. In my estimation compared with the rest they are really good, but they could be excellent.

Given they are combining figures from Virgin's 10, 20 and 50Mbit services and Virgin's new advertising witters on about how people should receive what they pay for to only achieve on average 7.5Mbit, given there are no distance issues on cable, is shocking.

"This cheeky stunt was simply a humorous way to get across a serious message — that customers should demand what they are being promised from their internet providers."

Very true - O2 supply a best estimate on their service and offer a free downgrade to the 8Mbit service tier if a customer's phone line isn't good enough to achieve higher, VM however do not give an estimate, they claim that you will be able to achieve 10, 20 and 50Mbit if that's what you pay for.

That they lose out to O2 on upstream speeds is just amusing

Originally Posted by Broadbandings

Given they are combining figures from Virgin's 10, 20 and 50Mbit services and Virgin's new advertising witters on about how people should receive what they pay for to only achieve on average 7.5Mbit, given there are no distance issues on cable, is shocking.

Ah. I should have looked more closely at what they were comparing. Although when they do compare packages on a like for like basis VM is usually at least up with the best or is the best.

[Ignitionnet]

Originally Posted by ahardie

Ah. I should have looked more closely at what they were comparing. Although when they do compare packages on a like for like basis VM is usually at least up with the best or is the best.

Agreed - however not by that much. The MO seems to be to do the bare minimum to keep ahead of the bunch. As mentioned it'll be interesting to see how they react, beyond with a bunch of women showing their arses in The Sun, now that that bare minimum is more than it was.

Yes I made a funny re: bare