Hope this isn't a stupid question - Page 2

calmpitbull · 17-02-2010, 15:12

That is interesting, I wasn't aware of that. You can't sell it then!

The wording of it seems a little contradictory, FREE wireless router, remains property of virgin media!?

Peter_ · 17-02-2010, 18:20

Quote:

Originally Posted by calmpitbull

That is interesting, I wasn't aware of that. You can't sell it then!

The wording of it seems a little contradictory, FREE wireless router, remains property of virgin media!?

People do sell them especially the Netgear WGR614 and when they come unstuck the cannot get support from Netgear as the router has embedded firmware, so unless they know how to hack it successfully they have bought an expensive paperweight.

The reason it stays the property is because it is noted on your account as supplied equipment and is covered by full technical support and a 2 year warranty.

Dark Fiber · 18-02-2010, 09:13

Quote:

Originally Posted by Moldova

... because it is noted on your account as supplied equipment and is covered by full technical support and a 2 year warranty.

I don't understand the 2 year warranty bit. If it's "supplied equipment" owned by Vm, then surely it should be replaced whenever it fails (as a faulty modem would be)?

Peter_ · 18-02-2010, 12:21

Quote:

Originally Posted by Dark Fiber

I don't understand the 2 year warranty bit. If it's "supplied equipment" owned by Vm, then surely it should be replaced whenever it fails (as a faulty modem would be)?

After 2 years it is removed from your account and therefore no longer under warranty.