STB re-set this morning for no reason?
27-01-2010, 10:24
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#1
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Inactive
Join Date: Oct 2008
Posts: 1,049
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STB re-set this morning for no reason?
I had a programme set on my DVD recorder early this morning and at 03:59:19 it re-set, and I noticed that my STB was at channel 999 which wasn't the channel I had left it at. So when I fast forwarded the recording I saw that the STB completely re-set at 03:59:19 this morning, and I wondered if this was a national thing or a problem in my area as this has never happened before.
I had a look at the settings and there are a few 88 and 89 error codes for CAK callback attempts and failures.
Any ideas?
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27-01-2010, 10:33
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#2
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Inactive
Join Date: Jul 2009
Location: Guildford, Surrey
Services: VM TVM HD, BBL, phone; BT phone; Freeview.
Posts: 982
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Re: STB re-set this morning for no reason?
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27-01-2010, 10:54
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#3
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Inactive
Join Date: Oct 2008
Posts: 1,049
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Re: STB re-set this morning for no reason?
Quote:
Originally Posted by Pauls9
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Many thanks for the thread link.
I would have thought that when it came back it would be back on the same channel but it stayed on Channel 999
Hopefully this doesn't happen to often.
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27-01-2010, 18:52
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#4
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Inactive
Join Date: Mar 2007
Posts: 4,931
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Re: STB re-set this morning for no reason?
If it's on channel 999 when it comes back on it usually means it's had a software update.
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27-01-2010, 19:25
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#5
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cf.mega poster
Join Date: Jun 2003
Posts: 9,019
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Re: STB re-set this morning for no reason?
Yes, some boxes in Scotland were updated last night.
Everything happens for a reason. 
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27-01-2010, 19:49
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#6
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 65
Services: Every Weekend
Posts: 17,005
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Re: STB re-set this morning for no reason?
Quote:
Originally Posted by spiderplant
Yes, some boxes in Scotland were updated last night.
Everything happens for a reason. |
And a bloody good one at that 
__________________
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27-01-2010, 20:16
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#7
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: STB re-set this morning for no reason?
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27-01-2010, 20:52
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#8
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Inactive
Join Date: Oct 2008
Posts: 1,049
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Re: STB re-set this morning for no reason?
Can anyone say what the update was?
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27-01-2010, 23:08
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#9
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cf.mega poster
Join Date: Jun 2003
Posts: 9,019
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Re: STB re-set this morning for no reason?
It's to support the switch to NGTV and the new smartcards. You probably won't notice any differences.
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27-01-2010, 23:16
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#10
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Inactive
Join Date: Oct 2008
Posts: 1,049
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Re: STB re-set this morning for no reason?
Quote:
Originally Posted by spiderplant
It's to support the switch to NGTV and the new smartcards. You probably won't notice any differences.
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Thanks.
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28-01-2010, 11:42
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#11
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Inactive
Join Date: Jan 2007
Location: Sutton Coldfiled
Age: 50
Services: Virgin Media XL TV, XXL Broadband, L Phone, TiVo, V+
Posts: 1,029
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Re: STB re-set this morning for no reason?
Quote:
Originally Posted by spiderplant
It's to support the switch to NGTV and the new smartcards. You probably won't notice any differences.
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Was the VOD search not part of that update or can that be pushed as a component to the box? I'm sure since the VOD search arrived my box is snappier, that might just be a placebo effect though!
Also the info panel populates first time now (used to take three presses) - I know the data provider has been changed so does that mean my local headend has been upgraded or is it as simple as just changing the data provider?
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28-01-2010, 13:15
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#12
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Inactive
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
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Re: STB re-set this morning for no reason?
It happened late yesterday morning here in the North London franchise, haven't noticed any difference in service.
Updates have to be done at some point otherwise, service performance wouldn't be as good.
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28-01-2010, 13:45
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#13
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: STB re-set this morning for no reason?
Quote:
Originally Posted by clinteastman
Was the VOD search not part of that update or can that be pushed as a component to the box? I'm sure since the VOD search arrived my box is snappier, that might just be a placebo effect though!
Also the info panel populates first time now (used to take three presses) - I know the data provider has been changed so does that mean my local headend has been upgraded or is it as simple as just changing the data provider?
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The VOD search was a seperate update.
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28-01-2010, 13:58
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#14
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Inactive
Join Date: May 2009
Location: Glasgow
Services: Virgin Media Triple XL, 500GB Tivo, V+
Posts: 55
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Re: STB re-set this morning for no reason?
Can anyone tell me what the latest V+ software version is? Mine is currently 3.2.8.1
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28-01-2010, 20:21
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#15
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cf.mega poster
Join Date: Jun 2003
Posts: 9,019
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Re: STB re-set this morning for no reason?
The latest is 4.something. Don't worry, you haven't been forgotten. Glasgow hasn't been updated yet.
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