HDMI leads - Page 2

Rockabilly Spike · 07-01-2010, 21:56

to be fair, they're just doing what the company asks them to do.

more than likely they don't agree with blatant fleecing of punters either but this is how stores make money, which is how employees get paid.

in the current climate, a job is better than none at all.
am sure theres parts of your job or things your employer does that you disagree with.

I don't agree with pushing Norton 360 on all my PC customers at Currys, despite what a lot of people think, its actually a decent AV system now (just look at AV comparatives.org for proof) but giving the customer choice is good customer service.

However, Norton sales is what we're judged on and if 55% of my laptop/PC customers don't take it, I get a *******ing on my next meeting with my manager.

the best way to deal with the HDMI sales people is ask them to demonstrate a cheap cable and an expensive one and show you the difference.

all the Currys superstores have various TVs setup showing you the pic difference between the types of cables from SVHS upwards.

what they dont have is a comparison between 2 scarts or 2 HDMI's

during my training I had a blazing row with the seminar leader about ********ting customers about HDMIs.

his reasoning was that since we make so little money on the TVs, we've got to make money some other way
the only things that are profitable for likes of Comet/Currys are:
Extended warranties
overpriced AV cables
printer cartridges
mobile broadband contracts

the average PC/Laptop/TV makes around 10-11% profit.

die5el · 08-01-2010, 02:19

i just bought a couple of hdmi leads 1.5 meters for 75p each (phillips make)from tescos and i cant see any difference in picture quality from a 75p cable to the one i paid Â£60 fools and thier money are easily parted

Ben B · 08-01-2010, 02:23

Quote:

Originally Posted by die5el

i just bought a couple of hdmi leads 1.5 meters for 75p each (phillips make)from tescos and i cant see any difference in picture quality from a 75p cable to the one i paid Â£60 fools and thier money are easily parted

You fool!

telecom69 · 08-01-2010, 02:38

Quote:

Originally Posted by Juliek21

Thanks for all you help - I thought I'd probably done the right thing by saying no but it's always best to speak to those in the know. he tried to sell me an extended warranty as well. I soon put him right on that one.

What I would like to know is what is so wrong about extended warranties ? I think they are a worthwhile thing to have, my Daughter bought a Â£1500 Sony Bravia from a catalogue firm,admittedly it was overpriced as most things are from catalogues,a month after the 12 month guarantee ran out the telly failed,she was quoted close to Â£200 for repairs from two different sources,she didnt have the money

if only she had paid the Â£60 pound odd for the two years extended guarantee,it would have saved a lot of heartache ....

djmagnifique · 08-01-2010, 04:56

I recently bought a 32" LG lcd tv from currys for Â£329. The guy would only offer me 1 type of warrenty that was going to cost Â£129 extra. If I had been offered a warrenty for a resonable price I would probably of taken it but when its more than a third of the actual cost of the tv I don't think its worth it.

Begize · 08-01-2010, 06:43

I'm glad someone linked to our epic discussion about HDMI leads last time....!

I think we all learnt something

beeman · 08-01-2010, 07:42

Quote:

Originally Posted by telecom69

What I would like to know is what is so wrong about extended warranties ? I think they are a worthwhile thing to have, my Daughter bought a Â£1500 Sony Bravia from a catalogue firm,admittedly it was overpriced as most things are from catalogues,a month after the 12 month guarantee ran out the telly failed,she was quoted close to Â£200 for repairs from two different sources,she didnt have the money

if only she had paid the Â£60 pound odd for the two years extended guarantee,it would have saved a lot of heartache ....

Well assuming the fault was the result of an inherrent defect (which unless she was abusing the tv it was) then the TV would still bee covered by a garentee, the consumer protection act and the sale of goods act. which simply states that a product should bee free from faults and suitable specs for a "resonable period". for a tv in that price range the resonable period would bee 2-3 years

. Also the biggest problem with extended warrentee is that they are over priced for what they do. for Â£60 you could get a warrente direct from an insurance company that would cover 3-4 products

ozsat · 08-01-2010, 07:44

I got a Samsung Bluray player from Comet and the salesman tried to get me to buy an expensive HDMI lead.

I said you don't need an expensive one and he said that that is also what the Sony sales rep had told him - but they are told to push the high end leads.

Flyboy · 08-01-2010, 10:44

When I was researching the purchase of my Panansonic TH42PX80, I went to Comet. The sales person also tried to sell me an expensive lead. He told me, would you believe, that if I used a cheap lead, the warranty would be invalid.

On the subject of warranties, personally I would only trust a retailer who gave me a five year warranty, with an item of this value, that is why I always buy from John Lewis.

Saaf_laandon_mo · 08-01-2010, 10:55

CAn someone tell me where I could get a HDMI to RCA lead, preferably from the high street and one thats not going to break the bank!

BenMcr · 08-01-2010, 11:05

http://www.sourcingmap.com/hdmi-male...l?currency=GBP

Though whether it works for what you want to do or not I don't know

hedgie · 08-01-2010, 11:17

Quote:

Originally Posted by Flyboy

When I was researching the purchase of my Panansonic TH42PX80, I went to Comet. The sales person also tried to sell me an expensive lead. He told me, would you believe, that if I used a cheap lead, the warranty would be invalid.

On the subject of warranties, personally I would only trust a retailer who gave me a five year warranty, with an item of this value, that is why I always buy from John Lewis.

I find the Richer Sounds Warranty is a fair price. 10% upfront the value of the product for a five year warranty. Seems pretty good to me. They also provide loan equipment and for larger TV's, 32" and above I think, home collection and return.

downquark1 · 08-01-2010, 13:41

Well since it is digital is should be very easy to produce a "tester" that would identify cables with less than 100% effective.

jamiefrost · 08-01-2010, 14:03

Quote:

Originally Posted by Saaf_laandon_mo

CAn someone tell me where I could get a HDMI to RCA lead, preferably from the high street and one thats not going to break the bank!

What are you connecting? HDMI is normally a digital signal RCA analogue so a cable will do is chagne the connectors at each and won't effect the signal.

For example I don't think you could take the HDMI socket on the V+ and use a cable to connect it to the Component connectors on a TV.

JJ

Flyboy · 08-01-2010, 16:00

Quote:

Originally Posted by hedgie

I find the Richer Sounds Warranty is a fair price. 10% upfront the value of the product for a five year warranty. Seems pretty good to me. They also provide loan equipment and for larger TV's, 32" and above I think, home collection and return.

The John Lewis one is free and provides the same benefits.