We're launching our brand new Virgin Media Mail! - Page 6

Sirius · 08-01-2010, 07:42

So i see we have a mountain being created out of a mole hill. I have been using google mail for a few years now and i have had nothing but good serivce which is more than i could say for the crapy Ntlworld mail system.

nexy33 · 08-01-2010, 07:51

Quote:

Originally Posted by Moldova

No they have not as your address is not in Selfcare.

Plus the is no advertising or harvesting of email addresses for spam purposes.

so its about as likely to not happen as your ex directory phone number being sold onto a 3rd party advertisers

Peter_ · 08-01-2010, 07:55

Quote:

Originally Posted by nexy33

so its about as likely to not happen as your ex directory phone number being sold onto a 3rd party advertisers

No this platform is run as Virgin want it to be with no advertising or related emails sent to you.

Who sells phone numbers as my number is ex directory and I get no unsolicited callas I have it registered with TPS, so anysuch calls would be illegal.

III · 08-01-2010, 16:02

I think your being a bit harsh on the tech 'savvy' here.
Lets look at it this way:

They are being denied the right to send files that can contain a payload. Its not their fault everyone else isn't as uber elite, its not their fault if someone gets infected and becomes part of a botnet; spamming/Ddos'ing/ stealing data.

Its not their fault that the infected will have a bad experience and leave the ISP.

Its not their fault that cyber crimes will raise.

Its not their fault or problem that though being 'tech savvy' they rely on a ISP mail service.

Its not their fault that mummy didn't hug them enough and now they find any **** weak reason to whine, bitch and moan.

Its not their fault they have no choice in providers and can't find another one.... Oh wait!

ratspeaker · 09-01-2010, 18:47

Of course it doesn't matter that yet again Virgin Media are reducing what they give the customer, unilaterally, and selling this reduction in service as a feature. I don't pay Google for my mail service I pay Virgin Media and I expect the mail service they sold me when I signed up, not what they now think I should now have. As for the poor mites who get infected by stupidly running attachments, they should put the P.C. back in the box and take it back to the store and tell the sales person that they are too stupid to own a computer and could they please have their money back. Its a PC, not an Internet entertainment box, it should require a degree of technical expertise to use! Personally, for me this is the last straw, I am migrating all my services elsewhere, that should hit virgin in the pocket. They can no longer supply what I require at a price I am prepared to pay.

Sirius · 09-01-2010, 19:13

Quote:

Originally Posted by ratspeaker

Of course it doesn't matter that yet again Virgin Media are reducing what they give the customer, unilaterally, and selling this reduction in service as a feature. I don't pay Google for my mail service I pay Virgin Media and I expect the mail service they sold me when I signed up, not what they now think I should now have. As for the poor mites who get infected by stupidly running attachments, they should put the P.C. back in the box and take it back to the store and tell the sales person that they are too stupid to own a computer and could they please have their money back. Its a PC, not an Internet entertainment box, it should require a degree of technical expertise to use! Personally, for me this is the last straw, I am migrating all my services elsewhere, that should hit virgin in the pocket. They can no longer supply what I require at a price I am prepared to pay.

You pay VM for your email ??? I was under the impression it was a free add on. Think i better keep stum as i have never paid anything for my mail with them,. Hope they don't suddenly realise and start to charge me

Jon T · 09-01-2010, 19:26

Quote:

Originally Posted by ratspeaker

Of course it doesn't matter that yet again Virgin Media are reducing what they give the customer, unilaterally, and selling this reduction in service as a feature. I don't pay Google for my mail service I pay Virgin Media and I expect the mail service they sold me when I signed up, not what they now think I should now have. As for the poor mites who get infected by stupidly running attachments, they should put the P.C. back in the box and take it back to the store and tell the sales person that they are too stupid to own a computer and could they please have their money back. Its a PC, not an Internet entertainment box, it should require a degree of technical expertise to use! Personally, for me this is the last straw, I am migrating all my services elsewhere, that should hit virgin in the pocket. They can no longer supply what I require at a price I am prepared to pay.

Of course you are taking in to account that NTL/TW/VIRGIN have given customers more than a few FREE speed increases is the past few years.

To say that a PC user needs a degree of technical knowlege is complete crap, it's a condescending and arrogant attitude to have. It's 2010, not 1990, PC's and internet communication are everywhere, available for use by EVERYONE.

BTW, PC/Internet Entertainment Box - for a lot of people, they are both the same thing. This was one of the main design goals of Windows Vista/7, and i'm told also Mac OSX.

ratspeaker · 09-01-2010, 19:55

Firstly, I'm sure Virgin Media would like us all to consider that we pay them just for Internet connectivity, and that email, usenet access, webspace etc are free add ons. It doesn't change the fact that I signed up for an advertised package that had a specification. Ie I pay X beer-tokens and Virgin give me what they advertised at the time I signed up. These days they are reducing their service to suit the masses who do not demand the same technical facilities as the savvy user, boosting their profits at the same time.

I don't consider my attitude arrogant and condescending. The P.C. was designed to be a general purpose computing device and the Internet a medium for the exchange of information. I would argue that Microsoft, Apple etc have warped the purpose of these things for rampant commercial reasons to the detriment of everyone. The P.C. has been dumbed down and sold as an Internet Entertainment System and the Internet reduced to a parody of the high street containing mass advertising and dwindling content of any real worth. Facts that I find quite sad really.

Yes I have had a few so called speed upgrades. I don't get whats advertised, if I use what I pay for I get throttled whoops I mean traffic managed. So I will move my services because Virgin can no longer or are unwilling to supply the service I require. That's not because my demands have changed thats because Virgin Media have unilaterally changed the terms of my contract to my detriment in order to pander to what they perceive as the mass market.

jamiefrost · 09-01-2010, 20:11

Quote:

Originally Posted by ratspeaker

Firstly, I'm sure Virgin Media would like us all to consider that we pay them just for Internet connectivity, and that email, usenet access, webspace etc are free add ons. It doesn't change the fact that I signed up for an advertised package that had a specification. Ie I pay X beer-tokens and Virgin give me what they advertised at the time I signed up. These days they are reducing their service to suit the masses who do not demand the same technical facilities as the savvy user, boosting their profits at the same time.

I don't consider my attitude arrogant and condescending. The P.C. was designed to be a general purpose computing device and the Internet a medium for the exchange of information. I would argue that Microsoft, Apple etc have warped the purpose of these things for rampant commercial reasons to the detriment of everyone. The P.C. has been dumbed down and sold as an Internet Entertainment System and the Internet reduced to a parody of the high street containing mass advertising and dwindling content of any real worth. Facts that I find quite sad really.

Yes I have had a few so called speed upgrades. I don't get whats advertised, if I use what I pay for I get throttled whoops I mean traffic managed. So I will move my services because Virgin can no longer or are unwilling to supply the service I require. That's not because my demands have changed thats because Virgin Media have unilaterally changed the terms of my contract to my detriment in order to pander to what they perceive as the mass market.

Not condescending yeah right!

Hope you don't use a car or fly on a plane because both of this have been warped by various manufacturers for blatant commercial reasons from the original concept.

As for the Internet being 'dumbed down' I didn't realise you were forced to wade through a load of rubbish before getting to the thing you wanted. I hope you complained to Virgin when they supplied the speed upgrades as they unilaterally changed the terms of your contract.

Finally it's not a 'perceived' mass market, if you don't think this will benefit the vast majority of users then you have no comprehension of how email is used to day.

Sirius · 09-01-2010, 20:28

Quote:

Originally Posted by jamiefrost

Not condescending yeah right!

Hope you don't use a car or fly on a plane because both of this have been warped by various manufacturers for blatant commercial reasons from the original concept.

As for the Internet being 'dumbed down' I didn't realise you were forced to wade through a load of rubbish before getting to the thing you wanted. I hope you complained to Virgin when they supplied the speed upgrades as they unilaterally changed the terms of your contract.

Finally it's not a 'perceived' mass market, if you don't think this will benefit the vast majority of users then you have no comprehension of how email is used to day.

ratspeaker · 09-01-2010, 20:34

I can tell from the large amount of unsolicited spam mails for viagra exactly how email is used today. I can also tell that the Internet is now a shopping arcade and the PC a consumer device akin to a DVD player. I doesn't change the fact that I am the customer and as a customer I am not getting what I pay Virgin Media for, especially since their services are overpriced compared to the competition. So I will take my business to any company that will give me what I require. Since my so called 10meg connection only gives me 3 or 4 meg on a good day with wind in the right direction, I may as well move to adsl. To a company that respects the customer and gives them what they pay for. Goodnight Gents = I'm off before this becomes a flame war ;#}

danielf · 09-01-2010, 20:37

Quote:

Originally Posted by ratspeaker

<load of rubbish snipped>

Goodnight Gents = I'm off before this becomes a flame war ;#}

Byebye...

Sirius · 09-01-2010, 21:45

Quote:

Originally Posted by danielf

Byebye...

You beat me to it

Ignitionnet · 09-01-2010, 22:22

Again 'savvy' or technically advanced users won't care about this for the most part as they don't use VM email anyway. A lot in my experience actually use Gmail. Lots of storage for that random gack, excellent spam filtering and adverts are easily ignored. Again I have no real issues with their blocking as I have my own space to store files for other people to download, for those who don't want to pay there's always Rapidshare or one of the 3 million and one other services.

Regarding the commercialisation of the Internet, I would strongly suggest that those that object to it fork out some money and bulid their own or disappear off to a University connected to Internet 2. The Internet would not have anywhere near as much content on it, nor be as widespread if it were still a nerd-fest it would still be a niche service used by techies and academics. That commercialisation is the reason we have our connections at the price they do. Yes sometimes popups irritate me, having to click through to get to what I want but if that weren't there the website I am using to get the information wouldn't be either.

If you are too nerdy to accept having to share the Internet with the commoners please feel free not to use it and don't let the door hit your elitist arse on the way out.

toady · 09-01-2010, 22:29

So VM are now blocking the same file extensions that Microsoft already block in Outlook - good for them

No one should be opening executable files received in an email no matter who it appears to have come from in the first place - thumbs up for VM protecting their users

VM are not the only ISP that puts these blocks in place, its about time they got their act together on this

Goggles email system appears to have a higher uptime than VMs current system - good for VM improving their service