People affected by modem ready light going off, post here! - Page 9

Hazanko · 05-11-2009, 21:20

Hazanko looked at the chaos he had created and thought to himself, "what have i done!?".

I didn't realise my thread would get this bad. The fault seemed to of been effecting people in the North West, it said on 151. Mine seems fine at the moment but it went down yesterday night.

Peter_ · 05-11-2009, 21:24

Quote:

Originally Posted by Hazanko

Hazanko looked at the chaos he had created and thought to himself, "what have i done!?".

I didn't realise my thread would get this bad. The fault seemed to of been effecting people in the North West, it said on 151. Mine seems fine at the moment but it went down yesterday night. It seems fine at the moment though.

You managed to get a large thread but not much about the theme you wanted which all things considered is what I expected.

**Chris** · 05-11-2009, 22:24

Quote:

Originally Posted by Hazanko

Hazanko looked at the chaos he had created and thought to himself, "what have i done!?".

I didn't realise my thread would get this bad. The fault seemed to of been effecting people in the North West, it said on 151. Mine seems fine at the moment but it went down yesterday night.

It wasn't a bad idea on the face of it, but as all the techies and VM employees in this thread have been saying since it began, it was based on a false assumption.

When your modem ready light goes off, all the modem is saying is 'I'm not ready' ... effectively 'something's not working'. It is no more likely that you can identify a nationwide fault by cataloguing instances of this failure, than you could infer a nationwide outbreak of tyre-slashing just because every branch of Kwik-Fit from Land's End to John O'Groats fixed a handful of punctures today.

moaningmags · 05-11-2009, 22:26

A flashing ready light is either no upstream lock or no online lock determined by how fast the light flashes, only logging into the config page of the modem will tell you which one it is.

**Chris** · 05-11-2009, 22:29

Now, Mags, you've only gone and given some folks enough rope to hang themselves.

---------- Post added at 23:29 ---------- Previous post was at 23:29 ----------

Noisily.

---------- Post added at 23:29 ---------- Previous post was at 23:29 ----------

Peter_ · 05-11-2009, 22:42

They will want full details and descriptions now

moaningmags · 05-11-2009, 22:54

My bad

Mr_Grinch · 06-11-2009, 14:18

Could you tell me how many Mississippi I need to count between flashes for it to be "no upstream lock"?

Thanks in advance.

avid.merrion · 06-11-2009, 18:05

I am in Swansea (SA1) and have been having this problem for the last 2 months.

We have had several engineer visits, a new modem and cables. The last time the engineer came (last week) he mentioned he had just come from another job on the street from someone who works in the call centre, and this is a problem further up the network.

When it does happen, the sync light drops for a split second and re-locks. This causes the ready light to flash. If I manually renew the IP (DHCP/RENEW) I can connect, even though the ready light does not lock.

If I want to stop it flashing I have to reboot the modem.

I am sick of phoning India and having to spend 20 minutes listening to bad music and then following the turn it off and on again script, but what choice do I have?

Sympathy to fellow ready light flashers

Ignitionnet · 06-11-2009, 19:50

Quick note - in SA1 you will be on different equipment from Welshchris who is on Cwmbwrla kit not Swansea.

The condition of needing to manually renew IP affects me on the 50Mbit modem as well. The ready light flashing is just a cosmetic bug and shouldn't be worried about.

This withstanding it sounds like whenever you are load balanced across from one downstream to another you are having to manually renew IP - most annoying for sure but nothing to do with Welshchris and his issue.

It seems to be a bit random, some customer kit is just fine with the modem dropping sync and comes back online just fine, some isn't.

EDIT: Also your post is another post showing what a 'mare this thread is. So many causes for the same symptom. It's almost like trying to say every time someone sneezes it has to be swine flu because people with swine flu sneeze

avid.merrion · 06-11-2009, 20:02

SA1 postcode not SA1 development. Don't know if that makes a different.

This has been happening on more than one cable modem, and is also happening for other people on my street.

pointy shadow · 06-11-2009, 20:24

There is several of us in the PA15 and PA16 postcode that are in the exact same boat.

Getting a new modem tomorrow and a 50mb install next week for Â£35 so hopefully I dont have any issues post upgrade.

Is this something that can be fixed at the headend Broadbandings?

iFrankie · 06-11-2009, 20:26

Quote:

Originally Posted by Hazanko

Hazanko looked at the chaos he had created and thought to himself, "what have i done!?".

I didn't realise my thread would get this bad. The fault seemed to of been effecting people in the North West, it said on 151. Mine seems fine at the moment but it went down yesterday night.

mine cut off for like 10 minutes then came back on, it happened a couple of times.

06-11-2009, 23:24

Frankie when dads goes off its horrendous to try and get back on. Sometimes you have to reboot the modem 5 or 6 times. Its gone on so long now that dad has today signed for sky after being told by tech support all the time theres nothing wrong and must be his pc and since he relies heavily on emails for work he needs a reliable internet.

**Chris** · 06-11-2009, 23:41

This pointless thread is now becoming a distraction to those with specific issues that cannot possibly be fixed by referring to a random list of broken cable modems from all over the UK.

In the interest of giving the best assistance to as many individual users as possible, I am now closing this thread.