Dudley CSC Job Losses

[Zhadnost]

With the Centre at Dudley closing, does this mean that CS will become even worse?

[chuzzlemonkey]

Yes.

I work at Dudley CSC and I can tell you that some of the best customer service agents at the company are going to be lost. The additional pressure placed on the other centres by this redundancy proposal will be pushed out to the Indian Call Centers.

I think its a bad call myself. what can you do.

Oh and because I'm under 25 im entitled to sweet F/A in the way of redundancy pay, we're talking £200 maximum :O

[Toto]

Originally Posted by chuzzlemonkey

Yes.

I work at Dudley CSC and I can tell you that some of the best customer service agents at the company are going to be lost. The additional pressure placed on the other centres by this redundancy proposal will be pushed out to the Indian Call Centers.

I think its a bad call myself. what can you do.

Oh and because I'm under 25 im entitled to sweet F/A in the way of redundancy pay, we're talking £200 maximum :O

Sucks man - really sorry to hear this.

What does age have to do with redundancy pay?

[Sirius]

Originally Posted by chuzzlemonkey

Yes.

I work at Dudley CSC and I can tell you that some of the best customer service agents at the company are going to be lost. The additional pressure placed on the other centres by this redundancy proposal will be pushed out to the Indian Call Centers.

I think its a bad call myself. what can you do.

Oh and because I'm under 25 im entitled to sweet F/A in the way of redundancy pay, we're talking £200 maximum :O

Horrid news m8

[Jon T]

Originally Posted by Toto

Sucks man - really sorry to hear this.

What does age have to do with redundancy pay?

Nothing, unless your over 40, and then you get a week and a half for every year you've worked at your current employer. Under 40 you get only get a weeks worth of money for every year you've worked.

But....you have to have been employed by your current employer for two years.

[Toto]

Originally Posted by Jon T

Nothing, unless your over 40, and then you get a week and a half for every year you've worked at your current employer. Under 40 you get only get a weeks worth of money for every year you've worked.

But....you have to have been employed by your current employer for two years.

Assuming that the poster only gets statutory redundancy then yes, but a mate of mine was getting something near 3 months salary when he was made redundant from Swansea, and had only been there two years (ex NTL).

[Peter_]

Originally Posted by Toto

Sucks man - really sorry to hear this.

What does age have to do with redundancy pay?

The statutory amount of redundancy is as below and due to his age the bold line is the one they will use.

Very unfair but legal, been there.

The maximum number of years to be taken into account for length of service is 20 years based on a sliding scale dependant on each completed year of continuous service and age:

• Between the age of 18 and 21, an employee will receive half a week's pay
• Between the age of 22 and 40, an employee will receive one week's pay
• Between the age of 41 and 65, an employee will receive one and a half weeks' pay.

Maybe an idea to check out this link as well http://www.berr.gov.uk/whatwedo/empl...page33157.html

[Toto]

Originally Posted by Moldova

The statutory amount of redundancy is as below and due to his age the bold line is the one they will use.

Very unfair but legal, been there.

The maximum number of years to be taken into account for length of service is 20 years based on a sliding scale dependant on each completed year of continuous service and age:

• Between the age of 18 and 21, an employee will receive half a week's pay
• Between the age of 22 and 40, an employee will receive one week's pay
• Between the age of 41 and 65, an employee will receive one and a half weeks' pay.

OK you work for VM, are you saying the poster will only get statutory redundancy from them?

[joglynne]

Sorry to hear your news chuzzlemonkey.

[Peter_]

Originally Posted by Toto

OK you work for VM, are you saying the poster will only get statutory redundancy from them?

I am not sure who employs them in Dudley be it Agency or Virgin but all companies will do their level best to pay the minimum amount possible.

It also depends if they have union recognition as the can be agreements in place regards redundancy in the terms and conditions of employment, it can be a minefield but at least they have 90 days to look for another position.

[chuzzlemonkey]

Originally Posted by joglynne

Sorry to hear your news chuzzlemonkey.

Thanks Joglynne, not an easy time right now same goes for poor broadbandking aswell.

No taking me away from CF tho

Oh and to answer your question Moldova we're inhouse so employed directly from the company. Ive worked at the company for just under 3 years...so I'm entitled to 1 weeks pay...brilliant

[Peter_]

Originally Posted by chuzzlemonkey

Thanks Joglynne, not an easy time right now same goes for poor broadbandking aswell.

No taking me away from CF tho

Oh and to answer your question Moldova we're inhouse so employed directly from the company. Ive worked at the company for just under 3 years...so I'm entitled to 1 weeks pay...brilliant

Is that even via the link above

[lsproc]

Sorry to hear it!

[joglynne]

Originally Posted by Moldova

Is that even via the link above

Not much better but using Moldova's link......

1.0 week's pay for each full year of service where age during year is 22 or above, but less than 41

....and I think you also will be entitled to any accrued Holiday Pay due to you.

[Peter_]

Originally Posted by joglynne

Not much better but using Moldova's link......

It just depends what type of company you work for nowadays regards redundancy pay.