Left virgin

[telfordcable]

I had finally had left virgin media and they had cancel my 50 meg and the service is now disconnected. They had refund me £80 back. They also ask me to send the modem and router back to Virgin.

So, goodbye virgin, wish you all the best of luck with virgin 50 meg but sooner or later, it will be throttling and stm on it (not yet but it will be soon)

I am now with sky unlimited max (16mb) at £10 a month. Happy now with sky max (no more slow speed)

Disappointed with 50 meg over 6 days with slow speed (I think virgin media never bothered about poor speed as they only interesting is your money)

I was surprise I get my £80 back. (that one was installed and activated last friday)

[Peter_]

No more Virgin related threads[img]Download Failed (1)[/img][img]Download Failed (1)[/img][img]Download Failed (1)[/img][img]Download Failed (1)[/img][img]Download Failed (1)[/img]

[telfordcable]

Originally Posted by Moldova

No more Virgin related threads[img]Download Failed (1)[/img][img]Download Failed (1)[/img][img]Download Failed (1)[/img]

or you rather want to see me coming back ? lol

[BenMcr]

I'm trying to work out how he's gone from upgrading broadband to XXL last Friday to completely disconnected now.

I always thought it took 30 days to disconnect services?

[Peter_]

Originally Posted by BenMcr

I'm trying to work out how he's gone from a new service last Friday to completely disconnected.

I always thought it took 30 days to disconnect services?

Do not ruin the moment.[img]Download Failed (1)[/img]

Originally Posted by Moldova

No more Virgin related threads[img]Download Failed (1)[/img][img]Download Failed (1)[/img][img]Download Failed (1)[/img][img]Download Failed (1)[/img][img]Download Failed (1)[/img]

You wish!

[telfordcable]

no, it 7 working days cooling off period. the 28 days is for new customer only. Lucky me to cancel it before lock me into 12 months contract.

[BenMcr]

Of course the username needs to change

---------- Post added at 22:50 ---------- Previous post was at 22:49 ----------

Originally Posted by telfordcable

no, it 7 working days cooling off period. the 28 days is for new customer only. Lucky me to cancel it before lock me into 12 months contract.

Yes but for existing customers to disconnect services requires 30 days notice as is set out in the T&Cs

[Peter_]

Originally Posted by telfordcable

or you rather want to see me coming back ? lol

Nothing you do would surprise me or anyone else, so go for it.

[telfordcable]

Virgin media say it won't do 30 days notice to be disconnected on 50 Meg, (only on the 2meg, 10 meg or 20 meg) if cancel 50 meg they will disconnected you straight away.

[Peter_]

Originally Posted by xocemp

You wish!

I think this is the start of a new one

[BenMcr]

Originally Posted by telfordcable

Virgin media say it won't do 30 days notice to be disconnected on 50 Meg, (only on the 2meg, 10 meg or 20 meg) if cancel 50 meg they will disconnected you straight away.

Sounds like they wanting to get rid of you as soon as possible then

---------- Post added at 22:55 ---------- Previous post was at 22:54 ----------

P.S can the mods change his name to telfordsky please?

[telfordcable]

Originally Posted by BenMcr

Sounds like they wanting to get rid of you as soon as possible then

don't care really as virgin media is now the worst rubbish fibre optic broadband in UK with crap speed and rip off monthly payment.

I think I should complaint to bbc watchdog asking virgin media to REMOVED STM ONCE FOR ALL AND REDUCE PRICE.

[Peter_]

Originally Posted by BenMcr

Sounds like they wanting to get rid of you as soon as possible then

I cannot think of a single reason why


Actually I can think of a lot of reasons why

[moaningmags]

Congratulations telfordcable.

I don't know why they disconnected him right away, perhaps they read CF.
I'm sending a brick wall to SKY tech support, I'm sure the guys there will need it soon.