Caller Display?

[BillySmasher]

Great

I'll have to think about whether to switch back to, or rather stop the cancellation of, my TalkTalk account. I can't see the point of a retrograde step in my services. The only thing giving me pause is that it means my broadband is going to cost me £15 a month more...

At the moment, that doesn't seem a good enough reason to stay with Virgin for my landline.

[roland69uk]

Originally Posted by BenMcr

You will only struggle if you are in an Area Reference between 20 and 22 (it's on your bill)

If you have a Area Reference between 01-18 or 24-31 you can *usually* get it

I have caller display and i am in area 20

[BenMcr]

Yup. there a few areas that can get it, but the rule of thumb is no you can't

[chuzzlemonkey]

Originally Posted by roland69uk

I have caller display and i am in area 20

Thats rare! lol....have actually never seen an area 20/22 account with caller ID.

[Locky33]

Just added this service i in area 5 cost £1.75 i asked for it free but they said no lol. Nice to add it to my land-line it hardly used but it a modern dect phone so designed for it.

[hansi]

It's £2 from May!

[BillySmasher]

It was deal-breaker for me. After 4 days without and confirmation from Virgin it wasn't coming any time soon, if ever, I cancelled my landline and reverted back to a more modern provider

Oh well, at least the 50Mb broadband works as advertised

[BenMcr]

Originally Posted by hansi

It's £2 from May!

No it's no - Caller Display stays at £1.75

[hansi]

Call Features** Individual chargeable call features
Change £0.25

[BenMcr]

Yes - but not for Caller Display

[hansi]

Thank you

[Locky33]

I do wonder why Virgin cant or wont put small things like caller display free in a bundle like the voice-mail service. At least it is a low reasonable price and staying at the price Ben's information usually reliable

[blenky]

Originally Posted by BillySmasher

Can anyone shed any light on why I can't get Caller ID (I'm in area 20)? This technology is such old hat I can't understand why it's not available to me?

I've had it for years with BT and TalkTalk and I've been without it for 2 days now I've switched to Virgin and already it's driving me insane to the point where I'm seriously considering telling them to cancel the phone service and revert back to TalkTalk.

Also, I'm paying £2.50 a month for Anonymous Caller Reject. But if they can't give me Caller ID how do they know if the caller is Anonymous or not? And if they can tell a number is anonymous why can't they give me the numbers of the calls that aren't?

Is this something I'm just never going to get from Virgin or are they likely to switch it on at some point?

Is there a number I can call which will get me through to someone in the UK who can help (in my experience in dealing with the sub-continent call centres for broadband issues, they are fine for the basics, but hopeless if you need something a little more techincal - and why wouldn't they be when they're several thousand miles away?)?

All help gratefully received.

Martin.

Yes its a git. I've been asking for it for years and years (I'm in area 20) but its a non starter. For that reason we still use BT and the Virgin phone line is only used to call the free Virgin help line.

[Babu]

I'm also in area 20. I called customer services yesterday about another issue and asked whether I could get CLI on my line. She activated it yesterday and it's working today!

[on in an hour!]

Originally Posted by Babu

I'm also in area 20. I called customer services yesterday about another issue and asked whether I could get CLI on my line. She activated it yesterday and it's working today!

area 20 is north west isnt it?? (i may be wrong) just checked,must be a ntl/telewest mix because sussex,solent and wessex are area 20 as well as most of the NW.