I may have been throttled back - How can I tell? - Page 2

Noggo · 04-03-2009, 23:13

As you mentioned laymans terms

If you don't know how to get the DOS screen up.
`Start' > then select `Run' and this should bring up a new small window above the start button (short cut is `windows key and R' at the same time).
Type in cmd in the new window and click OK and this should bring up the DOS screen, then type in the above netstat -b and post the results.

To Copy text from DOS prompt:
1. Right-click on the black backgroud and select Mark.
2. Move mouse pointer to the start of the text you which to copy and click and hold left mouse button
3. Drag the mouse over the text you want to copy and release left mouse button.
4. Press Enter to copy the selected text to the clipboard.
5. Paste copied info like you would do with any other info in clipboard, right click and paste or ctrl +V

takisawa · 05-03-2009, 10:29

Moldova...I'm on XP.
A speed test shows about 8 - 9 mb/s & close on 500kb upload when its working as above. Obviously when it stops the speed test doesn't run at all...
When its working it is fast. When it stops its...aaaarrrrghhhh.

psyfur · 08-03-2009, 10:51

Quote:

Originally Posted by TaiLZ

Cable customers do not have a monthly cap, I did way more than 50gb a month and recieved no warning or disconnection.

Deffo no warning, been doing 50G a night and nothing has been said to me.

Peter_ · 08-03-2009, 12:13

Quote:

Originally Posted by takisawa

Moldova...I'm on XP.
A speed test shows about 8 - 9 mb/s & close on 500kb upload when its working as above. Obviously when it stops the speed test doesn't run at all...
When its working it is fast. When it stops its...aaaarrrrghhhh.

Post what modem you have and your power levels from your config pages of your modem. The should be a sticker on the bottom saying what model.

Open a browser and in the address bar put or click the link > http://192.168.100.1/ the password and username are both root if required.

What I want you to post is the Downstream power levels including the SNR and the Upstream power levels for me thanks.

DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER

max-hammond · 09-03-2009, 18:08

Hi all, I thought I'd just pipe up and let you know that virgin media have changed there policy on download limits.

I found this out the hard way, I'd download a lot up till end of feb 2009 and in March I took 16Gb in a day and was throttled back to 8kb download and 8kb upload.

I rang the support team as I have a virgin phone (Number 150) and was told about the t&c's. I was also told it will revert back to normal if I do not use the service for 24 hours.

I then checked the new t&c's and found they have changed. They can do as they want and can brand you when they see fit.

http://www.virgin.net/terms/bb_bundle_tc.shtml Section F subsection P made me think about canceling and moving on.

max.

Noggo · 09-03-2009, 18:57

Quote:

Originally Posted by max-hammond

Hi all, I thought I'd just pipe up and let you know that virgin media have changed there policy on download limits.

I found this out the hard way, I'd download a lot up till end of feb 2009 and in March I took 16Gb in a day and was throttled back to 8kb download and 8kb upload.

I rang the support team as I have a virgin phone (Number 150) and was told about the t&c's. I was also told it will revert back to normal if I do not use the service for 24 hours.

I then checked the new t&c's and found they have changed. They can do as they want and can brand you when they see fit.

http://www.virgin.net/terms/bb_bundle_tc.shtml Section F subsection P made me think about canceling and moving on.

max.

I think Virgins DSL service has always had that in place Traffic Management. And I think you should be getting 512 Kb/s (64KB/s) download while managed and not 8 kb/s.

If you're after truly unlimited download service, as far as I know the only company that offers it is SKY with their MAX package. All the others have some sort of FUP policy in their T&C's, so they can limit you if they wish too. But I saw on last years Gadget Show that O2 (bethere) haven't actually throttled or cut anyone off for downloading too much.

Turkey Machine · 09-03-2009, 23:52

Quote:

Originally Posted by max-hammond

Hi all, I thought I'd just pipe up and let you know that virgin media have changed there policy on download limits.

I found this out the hard way, I'd download a lot up till end of feb 2009 and in March I took 16Gb in a day and was throttled back to 8kb download and 8kb upload.

I rang the support team as I have a virgin phone (Number 150) and was told about the t&c's. I was also told it will revert back to normal if I do not use the service for 24 hours.

I then checked the new t&c's and found they have changed. They can do as they want and can brand you when they see fit.

http://www.virgin.net/terms/bb_bundle_tc.shtml Section F subsection P made me think about canceling and moving on.

max.

Unless they notified you by email, they broke their own rules.

NormCash · 26-03-2009, 12:23

I've been away from this thread for a while, trying to figure out what's going on with the problem that I described in my original post.

After doing a bit of googling, it seems that there is a known compatibility issue with Vista and some routers/modems. Another forum subscriber seems to be having exactly the same issue as I am, the discussion of which can be found in the thread entitled "internet timing out".

I'd appreciate it if some of you more knowledgable chaps could have a look at my contribution to that thread, and see if you can come up with any bright ideas regarding this particular issue.

Cheers for now!

moaningmags · 26-03-2009, 12:40

I have 2 laptops running Vista Home Basic.
2 Laptops running Vista Home Premium.
1 laptop running Vista business.
1 desktop running Vista Ultimate.
Webstar EPC2100 modem and Netgear WGR614v7 router.
I've never experienced any of the issues you've mentioned.

NormCash · 26-03-2009, 13:00

Quote:

Originally Posted by moaningmags

I have 2 laptops running Vista Home Basic.
2 Laptops running Vista Home Premium.
1 laptop running Vista business.
1 desktop running Vista Ultimate.
Webstar EPC2100 modem and Netgear WGR614v7 router.
I've never experienced any of the issues you've mentioned.

Mags, quick question.....

Is that a USB modem, and if so do you have USB enabled in your Power Plan options?

moaningmags · 26-03-2009, 13:02

The modem has a usb connection but I've never used it.
Ethernet is definitely better.
USB selective suspend setting is disabled for both battery and plugged in options.

NormCash · 26-03-2009, 13:25

The reason I asked is that I've just discovered that Vista defaults the USB setting in some Power Plans to disabled (my modem is connected via USB). It seems that these disabled power settings generate random disconnections from USB devices. I've made sure that my power settings are enabled, did a restart and set things running again.

I thought I'd cracked the problem, but after about 20 minutes my connection has just dropped out again. Damn! Back to the drawing board......

soup dragon · 26-03-2009, 13:42

i would try it with an ethernet cable and see if you get the same problems

NormCash · 26-03-2009, 13:47

Quote:

Originally Posted by soup dragon

i would try it with an ethernet cable and see if you get the same problems

Yep, I'm going to try that next. Need to get an ethernet cable though!

NormCash · 27-03-2009, 09:41

Good news (I hope).

I took delivery of a wireless router yesterday, which necessitated the need to connect via ethernet cable rather than USB. This simple change seems to have solved my intermittant connection problem, as some downloads I set up have been running quite happily for over 12 hours now.

Thanks to everyone for their input on this matter!

/Going by my previous message, you may wonder how I jumped from just a simple ethernet cable to a full wireless router set-up in a matter of a few hours. In fact, I had the router on order but hadn't expected it to arrive so quickly. I was a bit surprised when it was delivered yesterday afternoon!