Currently supported Cable Modems?

[Anastasis]

Hi - I am going across to a friend tomorrow to install a new wireless router for them (a Belkin G+ - oddly the one I bought for them from Argos only has one aerial).

I wanted to check though before I go that their current cable modem is current and doesn't need upgrading. A while back when Virgin updated their Broadband service there was a page on their website showing all of the current modems and those that needed upgrading but I cannot find that now.

Anyway, my friend has an NTL:250 which he says he has had for a few years so it may need updating, but does anyone know if that is OK?

[Impz2002]

a 250 should be fine for any tier AFAIK

impz

[Kymmy]

Apart from 50Mb

But as Impz says the 250 is capable of any tier upto 20Mb

[Anastasis]

OK guys - thank you for your help on this - much appreciated

[Impz2002]

Originally Posted by Kymmy

Apart from 50Mb

ty

[StevenJohnson]

Speaking of Cable Modems, I've had my Motorola 5100 for roughly 5 years now since the 2meg days; then I upgraded to 4meg; then that package got upgraded to 10meg... yet I never received any modem upgrades.

Should I be asking for any upgrades or am I ok with my current Modem?

[Impz2002]

if you get full 10meg then you should be ok. if you have speed issues give them a call and they may send you a new one. its just hassle really if your ok speed wise already

[Peter_]

Originally Posted by SteMan

Speaking of Cable Modems, I've had my Motorola 5100 for roughly 5 years now since the 2meg days; then I upgraded to 4meg; then that package got upgraded to 10meg... yet I never received any modem upgrades.

Should I be asking for any upgrades or am I ok with my current Modem?

More than capable of 10Mb and no need for an upgrade.

[StevenJohnson]

OK! thanks mate, one last thing, I'm definately no expert with the modem logs, but when I look at them I see a lot of WARNINGS and ERRORS... I was wondering if anyone with the tech know-how could look below and maybe tell me if it looks ok:

2009-03-24 22:39:11 4-Error 0x041D0444 SW upgrade Failed before download - File not Present 2009-03-24 22:39:11 6-Notice 0x041D0318 SW Download INIT - Via Config file cm-10240-512 2009-03-24 22:39:11 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:12 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 22:35:49 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:14 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 22:31:09 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 2009-03-24 22:31:09 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:11 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 22:12:09 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:13 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 21:58:41 6-Notice 0x041D0318 SW Download INIT - Via Config file cm-10240-512 2009-03-24 21:58:41 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:13 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-23 22:52:31 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 2009-03-23 22:52:31 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:15 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-23 15:14:29 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 2009-03-23 15:14:25 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-23 15:14:18 3-Critical 0x04E33948 No Ranging Response received - T3 time-out

[Peter_]

Originally Posted by SteMan

OK! thanks mate, one last thing, I'm definately no expert with the modem logs, but when I look at them I see a lot of WARNINGS and ERRORS... I was wondering if anyone with the tech know-how could look below and maybe tell me if it looks ok:

2009-03-24 22:39:11 4-Error 0x041D0444 SW upgrade Failed before download - File not Present 2009-03-24 22:39:11 6-Notice 0x041D0318 SW Download INIT - Via Config file cm-10240-512 2009-03-24 22:39:11 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:12 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 22:35:49 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:14 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 22:31:09 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 2009-03-24 22:31:09 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:11 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 22:12:09 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:13 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-24 21:58:41 6-Notice 0x041D0318 SW Download INIT - Via Config file cm-10240-512 2009-03-24 21:58:41 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:13 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-23 22:52:31 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 2009-03-23 22:52:31 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 1970-01-01 00:00:15 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-23 15:14:29 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 2009-03-23 15:14:25 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-03-23 15:14:18 3-Critical 0x04E33948 No Ranging Response received - T3 time-out

They are pretty much normal for most modems as the updates are disabled on Virgin but every single update comes down to your modem every time it is rebooted.

[StevenJohnson]

Thanks Moldova, you know your stuff

[Peter_]

Originally Posted by SteMan

Thanks Moldova, you know your stuff

The only thing you want to see in the logs is this Via Config file cm-10240-512 2009-03-24 22:39 your 10Mb config file.