20-03-2009, 10:21
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#1
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Inactive
Join Date: Jan 2008
Posts: 7
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£80 set up fee??!!
Just called VM today as 50mb is now available in my area (stockton-on-tees), was all ready to order the new service until the lady informed me theres an £80 set up fee.....seems a bit bloomin steep!....I can understand the £30 for the engineers visit..but what the hell is the other £50 supposed to be for? Anyway I didnt bother...thats way too much, I know you get a free router but I dont need it, I already have a top of the range wireless n router...I dont even use the wireless, its working atm as a gigabit wired router.
Is there any way of avoiding the router and possibly getting the £80 reduced?...I mean I am already on 20 meg and will pay more per month for the 50 meg too. Are other peeps actually happy to pay this amount?
Paul.
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20-03-2009, 10:23
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#2
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Inactive
Join Date: Jul 2008
Location: West Midlands
Services: V+
TV:XL
Broadband:XL
Telco:XL
Posts: 796
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Re: £80 set up fee??!!
£80.00 Fee is fixed sorry. 
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20-03-2009, 10:37
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#3
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Inactive
Join Date: Jan 2008
Posts: 954
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Re: £80 set up fee??!!
I think they'd get a lot more subscribers if the £80 for someone to click a button somewhere was reduced or scrapped, tbh.
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20-03-2009, 10:38
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#4
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Guest
Location: Livingston
Services: Virgin Media Broadband M, TV XL, V+
Posts: n/a
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Re: £80 set up fee??!!
You should always expect to pay a premium to adopt new technology early.
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20-03-2009, 10:42
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#5
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: £80 set up fee??!!
Quote:
Originally Posted by Milambar
I think they'd get a lot more subscribers if the £80 for someone to click a button somewhere was reduced or scrapped, tbh.
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They don't want too many too quickly, D3 network as built couldn't handle it.
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20-03-2009, 10:44
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#6
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: £80 set up fee??!!
Quote:
Originally Posted by Ditchy
Just called VM today as 50mb is now available in my area (stockton-on-tees), was all ready to order the new service until the lady informed me theres an £80 set up fee.....seems a bit bloomin steep!....I can understand the £30 for the engineers visit..but what the hell is the other £50 supposed to be for? Anyway I didnt bother...thats way too much, I know you get a free router but I dont need it, I already have a top of the range wireless n router...I dont even use the wireless, its working atm as a gigabit wired router.
Is there any way of avoiding the router and possibly getting the £80 reduced?...I mean I am already on 20 meg and will pay more per month for the 50 meg too. Are other peeps actually happy to pay this amount?
Paul.
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The router and USB adaptor are worth more than £80 but if you want 50Mb then you have no alternative but to pay £80.
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20-03-2009, 11:04
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#7
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Inactive
Join Date: Jan 2008
Posts: 7
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Re: £80 set up fee??!!
Quote:
Originally Posted by Ernie_C
You should always expect to pay a premium to adopt new technology early.
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Well the higher monthly charges I am OK with...thats where (imho) I am paying for the premium service...but £80 just to get on board..nah...not worth it, will wait till it drops, 20meg will do for now.
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20-03-2009, 11:05
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#8
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
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Posts: 20,915
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Re: £80 set up fee??!!
Quote:
Originally Posted by Ditchy
Well the higher monthly charges I am OK with...thats where (imho) I am paying for the premium service...but £80 just to get on board..nah...not worth it, will wait till it drops, 20meg will do for now.
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Everyone pays for it who want the bragging rights in the pub.
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20-03-2009, 23:25
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#9
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Inactive
Join Date: Aug 2003
Location: UK
Posts: 93
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Re: £80 set up fee??!!
Quote:
Originally Posted by chuzzlemonkey
£80.00 Fee is fixed sorry. |
No price is fixed with VM. I did a relocate outlet at a customers house today that should have cost £99, He got it done for free. Now you tell me why some people have to pay for this service and some dont?. This is not a one off, it happens all the time.
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20-03-2009, 23:29
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#10
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
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Posts: 20,915
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Re: £80 set up fee??!!
Quote:
Originally Posted by looper35uk
No price is fixed with VM. I did a relocate outlet at a customers house today that should have cost £99, He got it done for free. Now you tell me why some people have to pay for this service and some dont?
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The £80 fee for 50Mb is fixed and the is no way round it.
The £99 relocation charge is not the same kind of fee as the are different solutions for specific criteria.
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21-03-2009, 09:36
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#11
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: £80 set up fee??!!
This is what's wrong with the world these days people want everything for free or cheaper, 50Mb is a premium product (thats what VM say) so you have to pay a premuim price.
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21-03-2009, 10:11
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#12
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
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Posts: 20,915
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Re: £80 set up fee??!!
If you want 50Mb then you pay the £80 installation charge, if you do not want to pay the charge then no 50Mb install, even staff have to pay the £80 charge as it is a Premium Product that no other supplier can offer at the present time.
You want it then you pay for it!
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21-03-2009, 10:13
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#13
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,544
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Re: £80 set up fee??!!
Quote:
Originally Posted by Broadbandings
They don't want too many too quickly, D3 network as built couldn't handle it.
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What a load of nonsense!
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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21-03-2009, 10:17
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#14
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: £80 set up fee??!!
Quote:
Originally Posted by Moldova
If you want 50Mb then you pay the £80 installation charge, if you do not want to pay the charge then no 50Mb install, even staff have to pay the £80 charge as it is a Premium Product that no other supplier can offer at the present time.
You want it then you pay for it!
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Staff have to pay that, staff can't pay that as we can't get it yet well some of us can lol 
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21-03-2009, 11:02
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#15
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Permanently Banned
Join Date: Jan 2009
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Services: Samsung V+ XL TV
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Posts: 20,915
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Re: £80 set up fee??!!
Quote:
Originally Posted by broadbandking
Staff have to pay that, staff can't pay that as we can't get it yet well some of us can lol |
If we want it we have to pay the install and I know one person who has.
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