Problems about upload speed - Page 4

moaningmags · 29-12-2008, 23:12

Quote:

Originally Posted by shadyrome

Thanks man, I hope they will email back as soon as possible.

They don't email you.
You post a new thread and they will reply to that post within 4 hours.
Support are there from 8am - 10pm

So if you post now they'll answer it in the morning.

LaineY · 30-12-2008, 11:56

That speed test does not work with Virgin Media Broadband

i have the same issues..

shadyrome · 30-12-2008, 16:13

Hey guys again, that link you gave me wasn't really that effective. it keeps telling me to use traceip so instead i rang them instead. They said my internet is being shared with lots of people in that arena.... so they told me to wait a few days if it doesn't improve they told me ring them back. I don't understand this, ''my internet being shared in this arena'' i don't have a router or anything. can someone explain?

moaningmags · 30-12-2008, 16:33

http://www.virginmedia.com/customers...ress-exntl.php

This link tells you how to set up your email program so that you can access the newsgroups.
I don't see anything on that page about traceip

shadyrome · 30-12-2008, 16:37

They gave me this link, I was using 24hourssupport.help. Anyway they told me my internet is being shared in that arena, does this mean my arena is overscribed?

http://help2.virginmedia.com/help/ge...testconnection

broadbandking · 30-12-2008, 19:36

I havent seen a crap upload due to oversubscription however very well could do, call in and demand they check with second line , call in the day most likely get some on scotland or liverpool