Finally realised VM are garbage - Page 2

peterjohno · 13-11-2008, 00:22

Sky have removed the fup, but for me,i have had enough of the crap speed im getting for 37 quid. Id rather pay 10 quid and get get crap speed. Thats the bottom line. Vm would not consider dropping my cost. Theirs no point droppin to 4mb either because that gets shaped too and its still dearer than sky.I really didnt want to leave, but i cannot justify paying this price for a product i dont receive. Ive had enough of the will they/wont they fix it scenario,and try this and try that. We all know deep down that it will never be right while shaping is in place, so at least if i get crap speeds i cant moan for 10 quid.

Planetgarb · 13-11-2008, 02:07

Quote:

Originally Posted by peterjohno

Sky have removed the fup, but for me,i have had enough of the crap speed im getting for 37 quid. Id rather pay 10 quid and get get crap speed. Thats the bottom line. Vm would not consider dropping my cost. Theirs no point droppin to 4mb either because that gets shaped too and its still dearer than sky.I really didnt want to leave, but i cannot justify paying this price for a product i dont receive. Ive had enough of the will they/wont they fix it scenario,and try this and try that. We all know deep down that it will never be right while shaping is in place, so at least if i get crap speeds i cant moan for 10 quid.

Fair play i sometimes wonder why i pay Ã‚Â£37 for 20meg and crappy speeds because i use the internet

blade85 · 13-11-2008, 18:02

My cousin can only manage to get 4 megs with sky and he lives a few hundred meters away from the exchange. depends on the line not just the distance.

i could have sworn id seen a site somwhere telling you how fast you could potentially go with ADSL in your area.

Noggo · 13-11-2008, 18:04

http://www.adslchecker.bt.com/pls/ad...hecker.welcome

peterjohno · 13-11-2008, 23:47

Right havent been on this all day, and im getting right now 542.8 kb,s on newsleecher!! Tech say i aint got a problem. 20mb, and all for 37 quid. Go figure !!!!

sollp · 14-11-2008, 00:29

Before lots of people get there guns out and shoot, there is the problem of the customers PC, now i know alot of people are going to claim, alot will know how, but alot of PC's either will not, cannot or can but are so out of date with drivers it can't perform properly, therefore cannot produce 20Mb.

Now i'm know expert on PC's, i can build them tinker with them, keep the going and working effectively enough, but when i do visit customers houses and see some of the states they are in OR people who genuinely believe there PC works fantastic because they know or have a PC Engineer check it over, but with a few simple checks there slow connection can be improved because of the PC. Drivers need regular update, hard drive cleaned out of the rubbish that resides in them, Spyware,Malware ect. Poor Antivirus and or Firewalls the list is long. But this can and does have an effect on the performance.

Now im not saying that everyones problem is this, but what i am saying is alot of people balme the ISP,(whom ever it maybe) and basically not themselves.

Only on monday after a person had complained of poor speeds that they had had for the past 18Mths?? After a bit of optimistaion, it improved form 2Mbs - 15Mbs on the download. customer couldn't believe it. This happens alot.

john coley · 14-11-2008, 02:19

i'm with you all the way. If it wasn't that I'm a blind person and need an internet service, as I can't see to read print, and so need email, which I can access with my screenreader I'd give them the old heave ho as well. If I can find an alternative in the area Virgin will be history.
John.

peterjohno · 14-11-2008, 11:00

Quote:

Originally Posted by sollp

Only on monday after a person had complained of poor speeds that they had had for the past 18Mths?? After a bit of optimistaion, it improved form 2Mbs - 15Mbs on the download. customer couldn't believe it. This happens alot.

Sollp;;

I appreciate your point and do agree .However i too build pc,s and regularly optimise my own and have it running properley. Therefore i dont agree with my problem being pc related. How can i get 16/19 mb on a speedtest, and then get less than 2 mb on a download ??? . My issue is probably ubr oversubscription, but vm dont care if we get crap speeds until we complain like hell or threaten to leave. Then they get their fingers out. It shouldnt be that way,but it is. If they cannot near enough guarantee that after 9 you will not be shaped,then what is the point in paying Ã‚Â£37 pm ?????

Nilrem · 14-11-2008, 11:17

Quote:

Originally Posted by peterjohno

Sollp;;

I appreciate your point and do agree .However i too build pc,s and regularly optimise my own and have it running properley. Therefore i dont agree with my problem being pc related. How can i get 16/19 mb on a speedtest, and then get less than 2 mb on a download ??? .

What sort of download?
Some websites cap per connection to allow more connections without killing their connection (possibly solution use a download manager that can open 2 or more concurrent connections), torrents and the like vary wildly depending on how many others are uploading that particular file (and their speeds and how many are downloading it) etc.

I saw someone complaining quite heavily about how when they go to apply the latest Warcraft patch their downloads go from 1900k to 100k the other day on another forum, it turned out (from memory) that the warcraft patcher uses a torrent style download and defaults to using as much upload as possible (which always kills download speeds).

peterjohno · 14-11-2008, 12:55

Quote:

Originally Posted by Nilrem

What sort of download?

The type of download that the engineer gave me to test while on the phone to him. And any download from the ftp blueyonder site !!