The Virginmedia website appears not to be working. - Page 2

velocite · 22-10-2008, 14:51

(VM cable broadband in Newcastle Upon Tyne)

I can reach:
http://www.by-users.co.uk/forum/

But not:
http://status-cable.virginmedia.com/vmstatus/summary.do

The POP3 mail servers and VM webcache proxy (webcache.blueyonder.co.uk) are also unavailable.

22-10-2008, 14:57

There is a massive outage my mate told me something happened and most of the call centres are having issues aswell

joglynne · 22-10-2008, 15:07

This is the other thread.

http://www.cableforum.co.uk/board/11...r-problem.html

Bonglet · 22-10-2008, 15:08

Same here for me in Newcastle lagging to death seems like im stm'd but havent downloaded anything, cannot reach the vm status page and cant reach http://gamefiles.blueyonder.co.uk/blueyondergames/ to try a speedtest most sites timing out and really slooooowww.

Tarrasque · 22-10-2008, 15:20

VM have had a power outage at a main datacentre

kitkat4uhaha · 22-10-2008, 15:33

http://www.cableforum.co.uk/board/10...ers-fault.html

yeah same here to

better be working tonight as the liverpool match is on tonight

Arthurgray50@blu · 22-10-2008, 15:51

It is all down in TW7.

r00t · 22-10-2008, 16:24

Power outage in Knowsley

joglynne · 22-10-2008, 16:26

Now posted on the VM newsgroups.

Quote:

X-Posted and FUs set. Please respect FUs.

Hi guys

As you may be aware, we're having some service problems right now that
are affecting multiple services, including:

* The status page (viewing it and the ability to update it) along with
some other parts of the website such as selfcare
* Text news server
* E-mail (including Webmail) for those with blueyonder e-mail
addresses
* Webspace for those on xTW (ex-Telewest Network)
* Some broadband access problems for those in the North West (xTW
customers only)
* Some impact on TV for xTW customers

The problems are also affecting the technical support guys, who can't
currently post to newsgroups.

Our teams are working their socks off to fix these at the moment and
to restore service as quickly as possible and the good news is that
these services are now starting to come back online.

Apologies for the inconvenience this has caused.

Alex

--

Alex Brown
Senior Product Manager
Product Management, Virgin Media

VMboy · 22-10-2008, 16:48

joglynne,

Much appreciated.

I have to say that in Scotland the Virgin TV service was fine, apart from around 2:30pm this afternoon the picture would go black for a few seconds, this happened 6 times at various intervals, the sound would continue as normal, so I thought perhaps this was something to do with them testing to get it all back up and running again, would that be the case do you think?

As far as my internet is concerned I am able to connect ok, but as I have a blueyonder email address this is still currently down at present, can't send any emails either.

Regards.

22-10-2008, 21:53

It was a localized issue here, been out all day come back all up and running.

But I see we had a few other faults dotted around.

---------- Post added at 20:53 ---------- Previous post was at 20:52 ----------

Quote:

Originally Posted by r00t

Power outage in Knowsley

Guessed as much, just had to happen when I am off and want to use the net.