Neighbours VM connection

[Gary L]

Originally Posted by mrmistoffelees

But he doesnt does he ? Just as VM only own a sliproad onto the motorway

They do? I'm trying to think of a slow motorway

I agree with you that there is a need for education with regards to things such as WiFi security BUT It's a personal responsibility not one for Virgin Media to be dealing with.

But was the router issued with security installed, or was it wide open anyway? I'm not blaming anyone really, I just think it's their network and they could try and protect it better.

the way you say

BUT It's a personal responsibility not one for Virgin Media to be dealing with

sounds wrong. don't you think?

Originally Posted by Gary L

They do? I'm trying to think of a slow motorway



But was the router issued with security installed, or was it wide open anyway? I'm not blaming anyone really, I just think it's their network and they could try and protect it better.

the way you say sounds wrong. don't you think?

If its your router then it is up to you to secure it with a password not the supplier.

[Gary L]

Originally Posted by whydoIneedatech

If its your router then it is up to you to secure it with a password not the supplier.

Supplier being say Motorola or the ISP?
Wrong kind of attitude if the ISP's were saying that.

[Wicked_and_Crazy]

Originally Posted by mrmistoffelees

Does a car dealer tell you how to avoid an accident whilst driving once you have purchased a car ?

Are you allowed to drive without instruction? its not a fair comparison

Its true customers need to take it on themselves, ISP supplies equipment and also provide support if a customer cant be bothered to ring TSC then tahts there fault not vm the support is there people just choose to be lazy and not use it

Originally Posted by Gary L

Supplier being say Motorola or the ISP?
Wrong kind of attitude if the ISP's were saying that.

You buy a router then when you get it home and you run the set up it asks you to put in a password, you do not get a guy from PC World or Netgear or any other supplier to come to your house and say hello sir can I put a password in for you.

All routers leave the factory with a generic router name and password, usually admin and password and if you do not change it then thats up to you.

Even if we help set up a router over the phone it is up to the customer to choose the name of their network and the password as it is their private network.

[Gary L]

Originally Posted by whydoIneedatech

You buy a router then when you get it home and you run the set up it asks you to put in a password, you do not get a guy from PC World or Netgear or any other supplier to come to your house and say hello sir can I put a password in for you.

Now come on. how have we managed to climb this far up the exaggeration tree?

All routers leave the factory with a generic router name and password, usually admin and password and if you do not change it then thats up to you.

Even if we help set up a router over the phone it is up to the customer to choose the name of their network and the password as it is their private network.

Which in turn is connected to their network.

Originally Posted by Gary L

Now come on. how have we managed to climb this far up the exaggeration tree?



Which in turn is connected to their network.

Well who is responsible for securing a wireless network, remembering that the ISP's responsibility ends at the modem.

[General Angel]

Originally Posted by whydoIneedatech

Well who is responsible for securing a wireless network, remembering that the ISP's responsibility ends at the modem.

When i told my neighour that his router was broadcasting as an unsecure network he had no idea, he didnt even know what an SSID was

Originally Posted by General Angel

When i told my neighour that his router was broadcasting as an unsecure network he had no idea, he didnt even know what an SSID was

Every set up disk takes you to the name your network and password screen, some people just click next because they are in a hurry to go wireless and are unaware of how vulnerable that leaves their broadband connection, but securing their network is still down to them no one else.

[General Angel]

Originally Posted by whydoIneedatech

Every set up disk takes you to the name your network and password screen, some people just click next because they are in a hurry to go wireless and are unaware of how vulnerable that leaves their broadband connection, but securing their network is still down to them no one else.

Im aware of that, i wasnt stating otherwise i just didnt have a reasonable quote to post from so i used yours.

[Gary L]

Originally Posted by whydoIneedatech

Well who is responsible for securing a wireless network, remembering that the ISP's responsibility ends at the modem.

What effects are there of an open WiFi connection?
and if they can be a substantial effect, is that to the customer or the network?
if 100% of all users removed the security and made it an open network, would the ISP allow it?

We're focusing too much on responsibility, when it originally started as being educated

Originally Posted by General Angel

Im aware of that, i wasnt stating otherwise i just didnt have a reasonable quote to post from so i used yours.

Glad to see that you helped out your neighbour by letting him know about being unsecured, because some people would have just taken advantage and used their network.

[General Angel]

Originally Posted by Gary L

What effects are there of an open WiFi connection?
and if they can be a substantial effect, is that to the customer or the network?
if 100% of all users removed the security and made it an open network, would the ISP allow it?

We're focusing too much on responsibility, when it originally started as being educated

You are making a lot of sense, its really not that hard to secure a wireless connection if you use the disk or are tech savvy, so perhaps its the ignorance of the customers thats to blame

---------- Post added at 23:29 ---------- Previous post was at 23:24 ----------

Originally Posted by whydoIneedatech

Glad to see that you helped out your neighbour by letting him know about being unsecured, because some people would have just taken advantage and used their network.

I used it once last night after telling him it wasnt secure, he gave me permission to run a speedtest so im not sure if thats illegal or not ( i thought it was)
But looking today his router isnt broadcasting so it must be sorted

Originally Posted by General Angel

You are making a lot of sense, its really not that hard to secure a wireless connection if you use the disk or are tech savvy, so perhaps its the ignorance of the customers thats to blame

---------- Post added at 23:29 ---------- Previous post was at 23:24 ----------



I used it once last night after telling him it wasnt secure, he gave me permission to run a speedtest so im not sure if thats illegal or not ( i thought it was)
But looking today his router isnt broadcasting so it must be sorted

If its not broadcasting then it is probably switched off as it would still show as a secured network otherwise, he may need some help going secure.

You had his permission to download a speed test so that was not illegal.