Sky Remove Fair Use Policy From Max Broadband - Page 4

Fatec · 19-09-2008, 12:02

Quote:

Originally Posted by Chrysalis

probably yes. My reasons below.

sky do not have the same costs and financial demands of other isps utilising adsl. They have their own LLU network which is massively cheaper than using BT's network (approx 10% of cost), bear in mind sky customers on sky connect (bt network) are 40 gig limited and shaped.

they have no need to make a profit as the broadband is to keep people subscribed to lucrative tv contracts.

the easynet network even before sky brought it was massive and is the 2nd biggest in the country, bigger than VM's. So sky have a bigger network with a 3rd of the customers, work that one out.

This announcement technically changes very little, some people think a lot of heavy users are suddenly going to join sky. Those users are probably already there as its been well known for ages that sky have never enforced the FUP anyway so before the announcement people treated it as unlimited anyway.

Fact is sky are a odd one out, they do actually have a proper capacity network to handle its demands, and it would be nice if other isps followed suit. Sky also want and expect people to use heavy bandwidth to download films etc.

---------- Post added at 23:25 ---------- Previous post was at 23:00 ----------

its funny people see sky as poor because of monopoly tendencies but consider their tv service is superior to VM's and now the broadband is unrivalled in terms of what you can download, BE a close rival but still have the FUP on paper.

One thing you can almost garuantuee from competition is reduced prices, but usually quality of service doesnt come. Which is why the past 2 or 3 years have been horrific with broadband cost cutting everywhere.

Now all we need is UKO to swap over to annex a (which is happening sometime in the future, i believe) and then sky...Make VM look crap (like it is), let the good times roll

LondonRoad · 19-09-2008, 12:19

Response from VM:

http://www.techradar.com/news/networ...-claims-466936

Ignitionnet · 19-09-2008, 12:40

Quote:

Originally Posted by harmitage

Response from VM:

http://www.techradar.com/news/networ...-claims-466936

The response is predictably laughable.

Actually the entire article is laughable.

Quote:

Sky may well suggest that traffic management is tantamount to limitation, but the Virgin Media spokesman insists that this is in place to protect other users.

"We operate an open and transparent traffic management policy designed to ensure that the majority of customers enjoy a high quality online experience and remain unaffected by a small minority of extremely heavy users," added the spokesperson.

What on earth does why VM employ STM have to do with it being a limited service or not, and who is this so called expert Michael Philips? This would be the 'expert' who doesn't know how ADSL works. He seems to be an expert in offering his opinion on broadband services but I can't see just why he is an 'expert' as in I can't see where he's worked in the industry, but would welcome some more information. He appears to be a guy who happens to be offering his opinion on broadband services right now and previously could have been offering it on toasters, and would probably be better suited sticking to them looking at some of the rubbish he passes off as technical advice: http://www.broadbandchoices.co.uk/wh...tio180208.html

Quote:

"We will never cut off any customer for heavy use, however if their use impacts the service for other customers we will temporarily reduce their download speeds during peak usage periods.

Not true. Whether a person's usage impacts the service for other customers or not both download and upload speeds are reduced, and it's not just during 'peak usage periods' at all.

19-09-2008, 17:04

"We operate an open and transparent traffic management policy designed to ensure that the majority of customers enjoy a high quality online experience and remain unaffected by a small minority of extremely heavy users," added the spokesperson.

I must be a extremely user with that 3 gig I downloaded LOL whatever VM

Gary L · 19-09-2008, 18:01

Quote:

Originally Posted by harmitage

Response from VM:

http://www.techradar.com/news/networ...-claims-466936

What a load of rollocks.
Why can't they just admit that yes SKY are truly unlimited and we're not, and the introduction of all these restrictions we impose on our customers will now result in us losing thousands of our customers to SKY who has no limits what so ever.

adrian1971 · 19-09-2008, 18:05

and i dont think it will take to long to start loosing customers, especially once the flyers start rolling out in the tv mags and that. and with be testing the 40mb adsl things can only get better......

19-09-2008, 19:12

Sings *Another ISP bites the dust* do do do *Another ISP bites the dust* man I could win xfactor

joglynne · 19-09-2008, 19:48

Being a member of this forum can, i feel, give us an unrealistic view of how we think customers will react to this latest statement by a VM representative, and that's if the average customer even sees it.

I have several neighbours and friends who have never realised that STM exists let alone get upset about it. As long as they can do what they want they appear quite satisfied by the service they receive. When I speak to them they are all surprised that I consider there to be any problems with their VM BB. The odd one has commentated about the 'pauses' they experience when watching things but they have just dismissed the problem as being "the way the internet works".

IMOP I doubt whether there will be any mass exodus as I believe that those customers on a TV/BB/Phone package will consider changing suppliers to be too much hassle when what they think are seeing and hearing appears to be just a war of words between competing suppliers.

adrian1971 · 19-09-2008, 20:28

i disagree. when you go for a loan you go for the lowest a.p.r, the same can only be said for everything else, its all about value fo money,when i joined vm there were no restrictions, which is why i signed up. now there is restrictions. if knowing they were going to cap your speed in the first place i would have looked around a little more.
i dont know what sky charge or anything but i guessing its somewhere in the same region we paying now,((and vm dont get sky one anymore))
saying that i do think vm still have one of the best bb services around. its just a pitty they cant see that, the bills slowly creep up but they still dont upgrade to keep inline with other isp's

19-09-2008, 20:29

I see some heavy downloaders leaving if they get a good speed so they can just hammer the connection like people that left VM for BE as the upload is higher

Griffin · 19-09-2008, 20:32

I think Sky have upped the ante with the new regulations coming in. In theory they will be the only isp who can claim unlimited, as the definition of unlimited is without restriction or limits of any kind. Throttling is after all a form of limitation no matter how you look at it

**Hugh** · 19-09-2008, 20:51

How can it be unlimited, if it has an upper limit on the speed?

19-09-2008, 21:21

This has been said many times before war its best to say they dont mointor your usage and you are able to download as much as you can depent on your speed and they will slow you down by using a cap or traffic management

Gary L · 19-09-2008, 21:31

With the credit crunch we are in now people will think about saving money more than they did before. you have to look at the price you are paying for what you have at the moment and compare it to what is available at the moment.
a lot of people want to hammer their connections without being told they will be punished if they do. SKY will not be punishing this group of people.
some people might even go for SKY's offer because of the way that SKY will market it.

a lot of people might just want to leave Virgin for having STM and SKY doesn't have anything at all.

**Hugh** · 19-09-2008, 21:52

Here's hoping.......