Why Does Everyone Think Virgin Are Rubbish ?

I suspect that camy represents 90%+ of VM customers and that CF members(those with VM that is) are the other tiny percentage.

However when VM/NTL/Telewest get it wrong, BOY do they get it wrong so it's just as well there is a place for their customers to come and be welcomed and hopefully get a solution or just to have a damned good rant.

[Horace]

My bookmark still says Nthellworld.co.uk .Maybe that's a clue as to what goes on here .

Virgin Media customer some have problem some dont same with ALL companies I never have problem until now my BB has a mind of its own but should be sorted soon thank god

[Wicked_and_Crazy]

Originally Posted by hoggie

sits back with cup of tea and some hob-knobs

You sound like a BT engineer

Originally Posted by camy

hi, im sick of all of those people who say virgin is rubbish, there always complaning and most of them dont even have virgin, im with them for xl tv, l broadband and l phone and i have never had any problems with there broadband or tv sevices ive had a couple of problems with my phone service but when ive rang virgin they've always sent an engineer around as soon as they could and fixed the problems ,and ive never had any trouble with there on demand services and im on 4mb broadband (soon being upgrade to 10mb !!!) and whenever i check my speed i always get between 3.6 and 4 meg which is great so if your gonna talk about virgin in a badway FIND ANOTHER FORUM

This forum is for any views on VM, good or bad - if you want to last a long time here I suggest you dont start telling members to find another forum, otherwise you may need to do the same.

[Dave2010]

I think its cause of the lack of tv channels on Virgin, virgin media dont have much more channels than freeview and most channels on Virgin you get for free on sky, yet we still pay loads on virgin media.

Im happy with my virgin phone and broadband and i would be more happy with the tv if they got the sky basics back and afew more channels rather than them keep taking channels off and not adding any.

Originally Posted by camy

peace out

[cimt]

The only thing I don't like about VM, is the TV. Although I don't miss them, I'd love the Sky basics back simply because of some shows I like to watch which now I watch in other way. Also, I'd like more HD channels. Do that then I'm very happy with everything.

[Callumpy]

Originally Posted by camy

FIND ANOTHER FORUM

No.

When i had virgin BB i had nothing but trouble with it, at least you are one of the lucky ones that has no problems with it

[shawty]

Originally Posted by camy

you have had problems with vm because youre on the ex ntl network and everyone knows that the ex telewest network (whitch im on) performs alot better because it wasnt rushed and telewest engineers new what they were doing unlike ntl they didnt have the slightest clue what they were doing and thats why you have had problems with your services so if you should be blaming ntl for the poor network they built not virgin its not there fault they just dont have the money to upgrade there network just yet and considering that there 5.6 billion pounds in debt wont help either!!!

peace out

Why not Virgin? Thats the name of the company. Anyway Virgin Media is run by NTL and Telewest anyway, all that happened was a name change.

[tweetypie/8]

Originally Posted by camy

hi, im sick of all of those people who say virgin is rubbish, there always complaning and most of them dont even have virgin, im with them for xl tv, l broadband and l phone and i have never had any problems with there broadband or tv sevices ive had a couple of problems with my phone service but when ive rang virgin they've always sent an engineer around as soon as they could and fixed the problems ,and ive never had any trouble with there on demand services and im on 4mb broadband (soon being upgrade to 10mb !!!) and whenever i check my speed i always get between 3.6 and 4 meg which is great so if your gonna talk about virgin in a badway FIND ANOTHER FORUM

i dont think they are rubbish,in fact i think the oppisite,i am with them quite a while and i am more than happy i also find their cs to be first class.

Originally Posted by camy

so if you should be blaming ntl for the poor network they built not virgin its not there fault they just dont have the money to upgrade there network just yet and considering that there 5.6 billion pounds in debt wont help either!!!

peace out

Dont have the money? well, that's your opinion, they seem to have plenty of money to waste on bonuses for certain people within the company every year

They have the money to do it, they just dont want to, thus why we have STM, to put more people on the network without having to perform upgrades.

I'm glad you enjoy having all day STM, many people dont so they have a right to complain, just as you have a right to be happy with your services but who the hell do you think you are telling people to go to another forum?

Would you like it if i told you to go to another forum to learn grammar? spelling? mine isnt great but i really had to concentrate to make it through one of your posts.

[Sirius]

I have had Nynex, Cable and wireless, NTL,Vm on and off for a few years to say the least, they tend to go through phase's of being very good to being very bad, Unfortunaley they are on the way to VERY VERY bad at the moment and i am very close to the dreaded move to another supplier until such time as they fix there problems and then i will move back. I have done this before and will do it again if they mess up.

Phorm and STM are the present reason for there utterly bad performance. Before you say Phorm has not been implemented yet i say this. They are lower than a snakes belly in a wagon rut for even contemplating selling our private data to a bloody spyware company. Stm is just an excuse to spend even less money while piling more customers on there creeking network.

Originally Posted by camy

you have had problems with vm because youre on the ex ntl network and everyone knows that the ex telewest network (whitch im on) performs alot better because it wasnt rushed and telewest engineers new what they were doing unlike ntl they didnt have the slightest clue what they were doing and thats why you have had problems with your services so if you should be blaming ntl for the poor network they built not virgin its not there fault they just dont have the money to upgrade there network just yet and considering that there 5.6 billion pounds in debt wont help either!!!

peace out

Lets correct a few inaccuracies here.
Firstly Telewest didn't design their own digital cable system. Cable and Wireless had paid Anderson Consulting to design and implement their cable network. Andersons then sold this info onto Telewest. Andersons were very good at taking documents and putting their own logos on them. The only difference between CW and Telewests systems were the distribution, Telewest used ATM, CW used a proprietary method.
ntl had designed their own network and system with Divicom. Unfortunately CW cable was sold off to ntl. CW had tied themselves into deals with Liberate (and IBM hence bye bye ntl's excellent internal IT support). ntl had to drop plans to use their own epg and interactive platform due to CW's deals. Liberate sucks.
Then good old Telewest, in order to be the first in the UK to have a HD capable STB they rush out the now V+ box. Its MPEG2 and will be another dead weight Virgin will have to carry for some time. Unfortunately Telewests CTO became Virgins CTO, he doesn't want to admit they made a mistake so Telewests box becomes Virgins.

Telewest had 10 or so headends. ntl had 35 or so. Telewest had fewer channels. In short Telewest didn't have to invest as much money as their network is smaller, it is in no way better! Fewer customers, fewer people complaining. The only thing Telewest took the lead on and seemed to do well was broadband.

[Sirius]

Originally Posted by Losttheplot

The only thing Telewest took the lead on and seemed to do well was broadband.

And from what i heard brought in STM