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Re: thanks a lot virgin
Yeah VM never attempt to recollect direct debits that get refused, they just cancel it straight away. They wont usually cut your service until your account hasn't been paid for at least a month, it definitely shouldn't happen before you get the bill.
If you have a debit or credit card you can just call them and make a payment off that and set up the direct debit at the same time, and then you won't have to worry about it.
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