Fix my damn BB VM, I am sick to death of your lies. - Page 2

snazzy · 18-05-2008, 19:05

56k modem shadow 56
256k DSL shadow 256
512k DSL shadow 512
1Mb DSL/Cable shadow 1024
2Mb DSL/Cable shadow 2048
4Mb DSL/Cable shadow 4096
8Mb DSL/Cable shadow 8192

You 200
Results 7816 kbits downloaded in 39.122 sec

Berealwith · 18-05-2008, 19:07

Quote:

Originally Posted by webcrawler2050

Not true! If every time an ISP / Provider has a problem, you move, you will be moving around ISP's fo the rest of your life. To suggest a move is just stupid.

did you read my post....I also said i didn't rush doing this.....and i didn't suggest, ISP hopping. But in my area adsl is more stable than Virgin, this is because my UBR needs an upgrade. I also said if this is your trouble to. Save yourself the trouble and leave

WHICH IS NOT STUPID, STUPID

snazzy · 18-05-2008, 19:21

Your Results:

84 kbits/sec (10 KBytes/sec)
Tested at: 18-May-2008 18:06

---------- Post added at 18:21 ---------- Previous post was at 18:09 ----------

I am already on retention package 5. People here don't know the history of my BB with VM. Also they don't realise that I have to have cable and not SKY for a few reasons. I can't even use a regular rooftop aerial. Also I do not have a BT line. If I had one I would not be here moaning. I'd be gone, mainly because with a BT line there are many options.

webcrawler2050 · 18-05-2008, 19:23

Anywho. my comments wern't ment in offense.

NORMALLY - if you speak to retentions, something gets done!

snazzy · 18-05-2008, 19:29

Also while I am on thinking about things. I can download at full speed quite a lot of the time. I am not subject to STM, and when I am I know the difference.

I can download a large file and watch the speed drop and peek from one extreme to the other every few seconds. It can go from max to almost zero when it's really playing up ever and over again.

When it's being good, it just locks on and does what it's meant to do.

---------- Post added at 18:27 ---------- Previous post was at 18:24 ----------

Quote:

Originally Posted by webcrawler2050

Anywho. my comments wern't ment in offense.

NORMALLY - if you speak to retentions, something gets done!

I have been dealing with retentions since December when it became obvious tech support were lost in their own paper work. As a last resort tech support always send out an engineer who always says. " Why have they sent me here? There's nothing I can do."

So you see, I have been through the system for a long time now.

---------- Post added at 18:29 ---------- Previous post was at 18:27 ----------

My trouble is within this I am told

You appear to be on a Virgin Media Connection
Your IP address is xxxxxxxxxxxxxx
Host cpc2-stre3-0-0-cust428.bagu.cable.ntl.com

Berealwith · 18-05-2008, 19:31

No worries Webcrawler i thought you were a bit mad too at Virgin

ref post "What the hell is going on"???

Quotes.....So I was browsing around the net and noticed my connection was painfully slow and I mean like 1MB slow

and Still on the blower to them. God they dont half get on my nerves

also Nope No STM - confirmed by Tech Support. Engineer coming out tomorrow. TS advised my UBR was overloded.

Anywho - seems slightly better today. But not much

I could make a list just like this. But you'll have to take my word for it, I just simply left.

18-05-2008, 19:37

Quote:

Originally Posted by snazzy

I don't know who the hell you think you are talking to dude. BUT I PAY A FEE FOR A SERVICE THAT'S KNACKERED. I am not some wet back that fell off the back of a lorry in Dover. I have been dealing with this for over a year. I have not read passed the first line of your response in order to not get too wound up.

I have had engineer after engineer and equipment installed. I even have a new PC now. Everything is new. The only thing that remains the same is the retention issue. OKAY BUD?

here is a lesson on how not to get help on a public forum where people willingly give thier free time trying to help

snazzy · 18-05-2008, 20:20

Quote:

Originally Posted by zinglebarb

here is a lesson on how not to get help on a public forum where people willingly give thier free time trying to help

So you think an opening line of " How abou trying to simple diagnostics first, before you moan? I for one am sick to death of people such as yourself, not doing anything to "help". Othr than moan liek a spoilt child. Do the things below.
" is the way to go do you?

---------- Post added at 19:20 ---------- Previous post was at 19:17 ----------

I'm accused of "moaning like a spoilt child" and not doing anything to help" what do you want me to say to that? It's not like the best opening I ever read. If you're going to start off being offensive then why bother trying to help?

**Hugh** · 18-05-2008, 20:26

To be fair, you didn't state in any of your early posts about what diagnostics you had/hadn't done, so people (perhaps mistakenly) assumed you hadn't done any, and were trying to help.

imho, giving people grief isn't always a positive move.

**Chris** · 18-05-2008, 20:30

Everybody calm down please. The next post that comments on any individual member instead of dealing with the OP's problem will get an infraction.

snazzy · 18-05-2008, 20:52

I have made several posts about this for quite a few months. This was my latest post from a a few weeks back. I just revived it to see if I could get a bit of help. I was under the impression VM staff visit here, and that it may help me in some way.

I'm just glad I don't rely on my BB for anything other than, gaming, banking and viewing the net. Gaming is just out of the question most times.

18-05-2008, 21:15

Quote:

Originally Posted by snazzy

I have made several posts about this for quite a few months. This was my latest post from a a few weeks back. I just revived it to see if I could get a bit of help. I was under the impression VM staff visit here, and that it may help me in some way.

I'm just glad I don't rely on my BB for anything other than, gaming, banking and viewing the net. Gaming is just out of the question most times.

Sorry, but I honestly think if you wanted to try & get help from any VM employees who post on here, that choosing the thread title to be less inflammatory might have been a good idea.?

From reading many other posts regarding the problems with Baguley you obviously do share an issue, however, imo, you shouldn't let your frustration be a barrier to anyone who might be able to help??

Nedkelly · 18-05-2008, 21:29

Yes Virgin has problems but there is a lot of work going on to sort out the problems new ubrs and the new kit for the 50 meg .But it does not happen ovenight its a shame .I know ive had to wait for mine but when it was done its great .There are lots of VM bods on here who can help .VM are not perfect but no isp is the grass is not always greener on the other side

ceedee · 18-05-2008, 23:27

Quote:

Originally Posted by snazzy

My trouble is within this I am told

You appear to be on a Virgin Media Connection
Your IP address is xxxxxxxxxxxxxx
Host cpc2-stre3-0-0-cust428.bagu.cable.ntl.com

Indeed it is. But your problems (hopefully) are almost over!
(Read Joglynne's post here and the replies.)

There's apparently been engineering work on your UBR this weekend with, if I understand it right, a resegmenting which ought to improve the congestion.
Try rebooting your modem and if the connection is no better, turn it off and try again tomorrow.

:fingers crossed:

cadex · 19-05-2008, 10:04

I would just like to say that I have been very impressed with my VM BB, the tech support I have recieved and the speed of which I had my old modem replaced to a 20mb supporting modem.

Connections always speedy and stable.

Good work VM team, keep it up!