IPlayer access on virgin internet (not TV!!)

[Gurberly]

It's not slow, access seems to be blocked.

If they think you are in Ireland, it must be because the IP address you are using was leased to an Irish company. Maybe not now, but at the point when the lists were compiled. You should call VM and get them to fix it. Might possibly help to reboot your modem too, just to get a new IP address.

[techyguy4]

Originally Posted by Gurberly

OK I think I am starting to understand why IPlayer won't play....

The BBC thinks I'm located in Ireland!!!

Just noticed that when I go to default Google page, it takes me to the Irish domain, not the UK one.

i.e. http://www.google.ie/



If Google thinks I'm Irish, I guess the BBC might do also (and I know IPlayer is blocked from access outside the UK)

BUT I'M NOT IRISH...AND I DON'T LIVE IN IRELAND. I'M ENGLISH AND LIVE IN CAMBRIDGESHIRE!!!

So the question now, is why do these sites think I'm Irish. Country location is set to UK on all my PC's. How else do they decide which country you live in?

G

seems like the routing is done through Ireland and it causing issues with Google and BBC Iplayer as well.Can you paste tracert report to google and bbc as well?

[ceedee]

Originally Posted by techyguy4

seems like the routing is done through Ireland and it causing issues with Google and BBC Iplayer as well.Can you paste tracert report to google and bbc as well?

Or another consequence of the doomed 92.x.x.x IP range?
Does the same thing happen when using a proxy such as webcache.virginmedia.com?

[Gurberly]

Does this help?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Josh>cd c:\

C:\>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.253.67]
over a maximum of 30 hops:

1 127 ms 153 ms 115 ms 10.100.52.1
2 90 ms 68 ms 86 ms cmbg-t2cam1-b-v107.inet.ntl.com [80.1.202.241]
3 96 ms 87 ms 91 ms cmbg-t3core-1b-ge-014-0.inet.ntl.com [195.182.17
9.218]
4 132 ms 125 ms 130 ms nth-bb-b-so-710-0.inet.ntl.com [62.253.188.197]

5 124 ms 129 ms 132 ms nth-bb-a-ge-000-0.inet.ntl.com [62.253.185.117]

6 103 ms 121 ms 142 ms gfd-bb-b-so-010-0.inet.ntl.com [62.253.185.98]
7 156 ms 163 ms 151 ms redb-ic-1-as0-0.inet.ntl.com [62.253.185.78]
8 171 ms 167 ms 168 ms 212.58.238.189
9 167 ms 159 ms 167 ms 212.58.238.133
10 168 ms 171 ms 128 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
11 187 ms 159 ms 163 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

C:\>tracert www.google.com

Tracing route to www.l.google.com [66.102.9.104]
over a maximum of 30 hops:

1 30 ms 25 ms 28 ms 10.100.52.1
2 30 ms 30 ms 29 ms cmbg-t2cam1-a-v107.inet.ntl.com [80.1.202.113]
3 29 ms 30 ms 28 ms cmbg-t3core-1a-ge-013-0.inet.ntl.com [195.182.17
9.206]
4 34 ms 35 ms 23 ms pop-bb-a-so-132-0.inet.ntl.com [62.253.188.193]

5 33 ms 32 ms 34 ms pop-bb-b-ae0-0.inet.ntl.com [213.105.174.230]
6 37 ms 33 ms 35 ms tele-ic-2-as0-0.inet.ntl.com [62.253.184.6]
7 33 ms 35 ms 27 ms 212.250.14.138
8 13 ms 14 ms 14 ms 209.85.255.175
9 23 ms 28 ms 29 ms 209.85.250.216
10 43 ms 27 ms 27 ms 72.14.232.237
11 30 ms 36 ms 65 ms 64.233.174.18
12 26 ms 24 ms 22 ms lm-in-f104.google.com [66.102.9.104]

Trace complete.

C:\>

---------- Post added at 16:36 ---------- Previous post was at 16:33 ----------

Originally Posted by ceedee

Or another consequence of the doomed 92.x.x.x IP range?
Does the same thing happen when using a proxy such as webcache.virginmedia.com?

Not tried it via a different proxy. To be honest, not sure how to try!!

Once again thanks to all for your interest in trying to help me fix this. My wife is desperate to watch the "Nancy" re-runs!!

G

Some info on specifying a proxy here

http://homepage.ntlworld.com/robin.d....html#sidestep

the only one which seems to be able to be explicitly set is the webcache.virginmedia.com one already mentioned by ceedee

[ceedee]

Originally Posted by ceedee

Or another consequence of the doomed 92.x.x.x IP range?
Does the same thing happen when using a proxy such as webcache.virginmedia.com?

Click on "Connection" in the bar at the top of this page and let us know (at least) the beginning of the IP address it reports for you?

If your IP address starts with "92." then you may have difficulty connecting with the occasional website unless you use a web proxy.
To access t'internet thu' a proxy in Firefox, go to Menu/Tools/Options and select the Advanced icon at the top and then the Network tab.
Now select Connection Settings and click on "Manual proxy configuration", enter webcache.virginmedia.com as the HTTP Proxy and 8080 as the Port, and click OK and exit.

You will probably need to reboot for the changes to take effect.

[Gurberly]

IP address is 86.9.94.xxx

That said, I changed to the proxy as above, and I'm English again!!!

Correct google domain is loading (google.co.uk) and more importantly IPlayer functions. That will keep the missus happy

Once again thanks to all who have taken the time and interest to help me get it fixed

[techyguy4]

Originally Posted by Gurberly

IP address is 86.9.94.xxx

That said, I changed to the proxy as above, and I'm English again!!!

Correct google domain is loading (google.co.uk) and more importantly IPlayer functions. That will keep the missus happy

Once again thanks to all who have taken the time and interest to help me get it fixed

Glad you are sorted.