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Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
View Poll Results: Will you be opting out of the Virgin Ad Deal?
Yes, Definitely. 958 95.51%
No, I am quite happy to share my surfing habits with anyone. 45 4.49%
Voters: 1003. You may not vote on this poll

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Old 19-04-2008, 04:37   #4096
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

cool Alexander, you would be amazed at what and who you get if you ask trust me....as busy as they are, if they have an interest they will make the time.

perhaps Lord Erroll (and/or the other lords)might also like to attend that meeting if it happens, again they may (or not!)see it as an opportunity and invite you and Richard Clayton to a full blown gathering perhaps even Simon with his dual hats on, but dont let that put you off if it did happen.

see my post #4093 one page back in case you missed it.
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Old 19-04-2008, 04:38   #4097
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

I wish you good luck with that. From everything I've read, he's firmly in our camp anyway, but it'd be good to make sure he knows our concerns face-to-face rather than via email or letters.
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Old 19-04-2008, 05:42   #4098
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

http://www.law.com/jsp/legaltechnolo...=1208342622301
"Watch Your Back for ISP-Targeted Ads
By Kelly D. Talcott
New York Law Journal
April 17, 2008

.....
Two such services are Phorm and NebuAd. Phorm is perhaps the more recently notorious of the two, due to a series of discussions and tests conducted with ISPs in the United Kingdom that have caused British privacy advocates some concern.

Both Phorm and NebuAd work from within the ISP and attempt to monitor, with some exclusions, all Web pages that each of the ISP's customers visit as well as the search terms those customers use.

They use various proprietary means to correlate the information they gather about a customer's surfing habits with ads that are likely to interest them.

Phorm generates its own identifying script, or cookie, that it attaches to requests coming from customers' computers.

It works at the individual computer level, using this cookie to build a profile of information about Web sites accessed by that computer as well as the information delivered by the accessed sites.

This information in turn is used to provide ads to that computer that, in theory, are consistent with the interests of the user.
.....
"

---------- Post added at 05:42 ---------- Previous post was at 05:32 ----------

hmmm, they just love making copy off the sound bites, learn by this....perhaps
http://ap.google.com/article/ALeqM5j...LEwmgD903PJ5G1
"
UK advertising-tech fight shows complexity of privacy battle

By BRIAN BERGSTEIN – 1 day ago
As Phorm Inc. built a system that watches consumers' Web surfing in order to deliver targeted advertising, CEO Kent Ertugrul believed the British company was doing everything possible to respect, and actually enhance, Internet privacy.

Phorm even won approval from a noted privacy activist. And in the meantime, NebuAd Inc., a company with a similar technology, started working in the U.S. without much furor.

Yet guess what greeted Phorm's emergence this year: A privacy outcry.
Blogs with names like BadPhorm and Dephormation sprung up to advocate boycotts of companies working with Phorm.

Internet policy analysts argue that it violates British wiretap laws.

The opposition probably won't stop Phorm. British officials have affirmed its legality.

But the underlying story is a cautionary tale.

As marketers try to pinpoint Internet advertising more effectively, Phorm's experience indicates how deeply privacy perceptions matter.....
....
"
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Old 19-04-2008, 07:16   #4099
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Unhappy Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Quote:
Originally Posted by popper View Post
[big snip]
As marketers try to pinpoint Internet advertising more effectively, Phorm's experience indicates how deeply privacy perceptions matter.....
"
Spin, Spin & More Spin.
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Old 19-04-2008, 08:16   #4100
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Quote:
Quote:
Originally Posted by R Jones
I have had en email with a series of questions about Phorm/Webwise answered (sort of) by a BT manager. My post with the questions (edited for brevity) and the answers is over on BT Beta forums and can be seen without registering.
http://www.beta.bt.com/bta/forums/th...ID=18175#18175
or http://tinyurl.com/4pyqhn

It took quite a bit of effort to get the answers with as much pressure as a mere customer is able to exert, but eventually the system did respond.

I'm not posting them here because it's not really appropriate to quote a BT manager answering questions about the BT Webwise system here on a VM forum, - but I'm sure people here will find the answers interesting. I'd be grateful for any comments you want to make either here or there.

I'll delay making my own comments until I have had some feedback.

Quote:
Originally Posted by AlexanderHanff View Post
Wow, there is so much to say from that. I will be writing a response here this evening, but I have to go an pick up my son first and then have my dinner. I just wanted to thank you for the link in advance of my reply.

Alexnder Hanff
well i will post here as its not going to go missing and its easyer to reference later for searching then, although im not sure why Rjones didnt do it himself,but no matter.

R you do know this cable forum IS NOT an official Virgin Media Broadband site, as in NOT supported by VM,run for VM or run by VM dont you?.

its official status today is as a general purpose broadband help site and we have many non VM members helping and getting help in many subjects not mearly BB.

R Jones

Posts: 175
Registered: 1/27/04 Re: BT Webwise Discussion Thread
Posted: Apr 18, 2008 6:16 PM [img]Download Failed (1)[/img] in response to: Mark W [img]Download Failed (1)[/img] Reply
Here are answers I received from a member of BT management today in response to the questions. The manager has edited the questions for brevity but I think the purport of each question is clear.

1) Reply from EU Information, Society & Media Commissioner Viviane Reding. Any comments?

I have no further comment to what BT, Phorm and others have already stated publicly regarding privacy ie no personally identifiable information is stored. We have also commented previously that we are comfortable that Webwise complies with relevant laws.

2) Presumably you know that the ICO are now opening cases relating to Webwise trial complaints.

As indicated previously we have been and continue to be in regular dialogue with the ICO.

3) Various other questions regarding the two previous small scale tests BT conducted...

I have nothing to add to our previous statements regarding the two previous small scall tests, which were completely anonymous.

4) Re the issue of javascript injection ?

Javascript tags will not be inserted as part of the forthcoming Webwise trial.

5) Is browser hijacking occurring NOW? - we note strange delays and issues with webpages!

No.

6) Please note, as the account holder for my ADSL account, I do NOT give consent for Webwise trials to be conducted on either my primary account OR any logins using my BTY broadband email sub accounts.

Your choice to accept or decline the invitation to participate in the forthcoming Webwise trial will be managed via the Webwise system itself. When the trial commences, if your broadband connection is among the group invited to participate in the trial, then you will be presented with a webpage which will give you the choice to participate in the trial or not. After this time, and at any point during the trial, you can go to www.bt.com/webwise and click 'BT Webwise off' or BT Webwise on' to change your preference. Alternatively, as I believe you may done already, you can add www.webwise.net to your browser's blocked cookies list at any point to ensure your computer is not part of the trial.

7) Consent to present you or BT broadband customers trying to visit your websites with the Webwise trial invitation page.

Adding www.webwise.net to your browser's blocked cookies list means that you (and any other BT customers that do the same) will not be presented with the Webwise trial invitation page.

8) The issue of informed consent from Webmasters and your confirmation that you do not provide such consent for your own websites. How can web sites opt-out?

The system doesn't handle any HTTPS connections as such traffic is, by its nature, private. For HTTP traffic, we assume that if a website wishes to be found by the public through being profiled by major search engines (Google), then the site is in the public domain and therefore as long as we have consent from the requester of the page, we are permitted to profile the site. However we note that you have specifically requested that wimborne-baptist.org.uk and leighparkinitiative.org.uk be excluded and we will honour your request to exclude your websites from profiling within the BT Webwise system. We believe this approach is reasonable and is supported by the advice we have received.

9) Could you explain this cookie forging system please? I do NOT permit BT or Phorm or Webwise to forge or to place forged cookies that appear to come from my websites. I also deny you permission to copy the name of my website domains into any cookie that purports to come from my site. I formally and specifically withold consent for you (BT, Phorm, Virgin Media, Carphone Warehouse, TalkTalk, 121Media, BT Webwise or any associates involved in the Webwise operation) to use my domain names (wimborne-baptist.org.uk and leighparkinitiative.org.uk) in part or in full, within any cookie set by Webwise.

I will need to respond to this question on Monday when I can talk to the relevant person in BT (who is unavailable today).

10) Redirection of browsing traffic up to 3 times before we get to the sites we originally asked for in the first place, is not explained by Phorm. Could you explain that clearly and transparently?

I believe you mentioned you had read Richard Clayton's report - he covers this in some detail, I also understand that Phorm covered this at the event on Tuesday and confirmed that it should occur in fewer than 1% of web requests from the user, so to all intents and purposes, it will be unnoticeable from the user's point of view. We don't believe that this presents any risk and will obviously monitor this as part of the trial.

11) What will happen to the "browsing experience" of a BT customer who adds all the various oix/phorm/webwise domains to his/her HOSTS file, once Webwise/Phorm is in place? Will that "break" my browsing experience?

If a customer who is invited to participate in the trial adds www.webwise.net to their local HOSTS file with the resolved address of 127.0.0.1, they will not be able to browse the Internet on HTTP port 80 on that PC for the period of the trial. This is because access to www.webwise.net is required in order to process the consent status of the user during the trial. Instead, and as per the advice on the www.bt.com/webwise site, the recommended approach for excluding a PC from the Webwise service if the user regularly deletes cookies is to add www.webwise.net to the browser's blocked cookie list. As previously stated, in parallel with the forthcoming trial, we are developing a solution which will manage the choice of users without the use of cookies. We believe this approach is reasonable and is supported by the advice we have received.

12) What are the security implications of the cookie forging, and browser multiple redirections? How easily can a malicious website identify, copy and then sell on the Phorm user ID number from a visitor's computer?

The Webwise UID cookie contains no personal data and, as such, offers no commercial gain for malicous websites and cannot be associated to an individual. The Webwise UID is not presented to the website in the HTTP communication. We are aware of the communities concerns with regards to this subject and have taken appropriate actions to mitigate this.

13) What will happen to browsing (and the Phorm business model) when browsers like Firefox (and security software vendors) start to look at layer 7 redirection and treat it as suspicious activity?

It is not clear to me that they will do that. Phorm are talking to security software vendors etc about Webwise.

14) When will BT openly reveal the consumer research (including the questions used) that gave them the idea we as customers, WANTED this stuff?

It is not common practise for us to release our market research. At this stage we have no plans to release the research conducted by BT but that is not to say we will not provide details in the future. I can confirm that it was conducted by a third party market research agency on behalf of BT and others. It explored both aspects of the Webwise service separately - less irrelevant advertising and the additional protection against online fraud. Furthermore we will of course also review how our up coming trial of the service goes. Ultimately what is important though is that our customers will have a clear choice.

15) In response to the ICO's latest statement - can we have an UNEQUIVOCAL statement that the final implementation of Webwise/Phorm will be opt-IN?

We have not finalised our plans beyond the up coming trial and it would be premature to do so. We have committed though that Webwise will be optional and that our customers will have a clear choice.

16) How do BT customers, wishing to access BT pages, hosted on bt.com, find the Webwise FAQ please?

We will be add our Webwise FAQ's to the help and support pages on bt.com.

**********

I have a number of comments but I think I will just leave the answers here for others to comment on.
[Phorm Share Price|http://tinyurl.com/3p7j82]"

---------- Post added at 07:27 ---------- Previous post was at 07:21 ----------

Quote:
Originally Posted by tdadyslexia View Post
Spin, Spin & More Spin.

indeed, but i put the links in so that you can read them and see exactly were its leading, the trick is to read between the lines and it becomes clear were they want to lead the readers.

once you know that , the CF members can counter any such spin and sound bite with a far easyer fact based news story or four and a few fact based soundbites of our own to back it up.

did you have ago at writing one BTW!

---------- Post added at 08:04 ---------- Previous post was at 07:27 ----------

as a prelude to Alexanders spot on tuesday, the short version of "click!" on bbc1 (long version later this morning on news24 if you want to see it VM 601 11.30) just did a 10 second spot news, that put Phorm and NebuAd logo's on screen. nothing werth watching if your a reader here, but its in the news and building.

im trying to work out the interview spot times, and it seems as i said 30 seconds or so, perhaps a full minute, however this short version was all about wireless data connectivity in the hospitials and so covered several aspects of the same subject for the full program.

i expect the tuesday version will be around the IT show "The show will be recorded at Olympiad Exhibition Centre during ITSec next Tuesday" #3834

they have given us a clue that NebuAd will most likely also be covered, so it might be werth getting upto speed with that too if it gets another 30 seconds.

NebuAd is virtually the same as Phorm but goes directly for the personal ISP given IP address and has an undisclosed way to track it over time, rather than the Phorm prefered put it on the ISP to annonymise that IP and cookie the data tracking AFAIK right now.

and they are sitting in the new UK office just waiting for the outcome of Phorm and our fight.....

it doesnt seem right to not include them as they might feel as though we dont care or forgotten about them

---------- Post added at 08:16 ---------- Previous post was at 08:04 ----------

hmm i didnt see a book of UK Torts on your list BTW Alexander, did you forget tort isnt covered on the web very well, and it might be useful...
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Old 19-04-2008, 08:41   #4101
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Quote:
Originally Posted by unicus View Post
Paypal ... I wonder what they'd think about Phorm? Does anyone have a Paypal account and want to inPhorm them?
Done. I will let you know...

Hank
 
Old 19-04-2008, 09:01   #4102
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Anyone got a link to Richard Clayton's whole synopsis ?

I've just seen the channel 4 summary and would like hear some more of what Clayton had to say.

Thanks.

http://www.youtube.com/watch?v=Jb3OYpMLQZU
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Old 19-04-2008, 09:11   #4103
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

#3859 for the captains video's and
http://www.lightbluetouchpaper.org/2...#comment-28826
and
http://www.lightbluetouchpaper.org/2...#comment-28996
for the comments, you can get to the PDF and writeup by looking at the top and clicking the links there
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Old 19-04-2008, 09:53   #4104
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Quote:
Originally Posted by The Jackal View Post
Anyone got a link to Richard Clayton's whole synopsis ?

I've just seen the channel 4 summary and would like hear some more of what Clayton had to say.

Thanks.

http://www.youtube.com/watch?v=Jb3OYpMLQZU
5 minutes 27 secs into the clip, poor Emma Sanderson stumbles over the basis of BT's belief that their interceptions of customer private data was legal...

"We've conducted extensive research [stumble] er legal [stumble] or SOUGHT extensive legal advice" (Caps used are her emphasis in recovering from saying what she did not mean to say) - was it just reasearch perhaps? Was it legal research? Or did they really take proper, reliable legal counsel on it ...I wonder!
 
Old 19-04-2008, 10:51   #4105
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]


(sorry about that, some oddball formatting, sorted now)

pete makes the same points i made a while back now, there were probably many professional people that came under the unlawful interception during the times outlined....

http://www.chiark.greenend.org.uk/pi...il/084549.html
"Home Office Disclosure: Phorm
Pete John ukcrypto at chiark.greenend.org.uk
Fri, 18 Apr 2008 16:47:44 +0100
Previous message: Beacon: Blockbuster gets legal poke for Facebook Tupperware campaign
Next message: Port numbers and traffic data
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]
--------------------------------------------------------------------------------

I asked the Home Office, under the Freedom of Information Act, to explain
whether they were made aware that BT were testing Phorm systems in 2006/7,
whether the trial was authorised by the Home Office, when they first started
advising BT/Phorm/ISPs, and what instruction they are giving Police
Detectives.

>From the statement received the Home Office I draw these conclusions.
The Home Office were unaware that systems supplied by Phorm were being used to monitor Internet traffic in 2006/7.

Consequently, the trail was likely to have indiscriminately intercepted
traffic relating to Military Staff, Police Officers, Judges, Solicitors,
MPs, Doctors, Bankers, Civil Servants, Security Services and ordinary
citizens without any Home Office advice or oversight.

There was no authorisation given by the Home Office to conduct trials of
Phorm in 2006/7.

The first contact with the Home Office was 4 February 2008... meaning that
Phorm and BT conducted trials in 2006/7 without ever consulting the Home
Office, and acted without that advice in hand (including advice concerning
consent to intercept, and assumed consent).

And no Police Detectives have sought advice from the Home Office concerning
RIPA. (I plan to pursue that question; what advise would Police Officers be
given?).

The response received from Simon Watkin is shared with you below.
regards
Pete.
------------------------------------------------------------
Dear Mr John,
You write:
“…. it is clear your office were advising Phorm in January 2008. Well before
the public announcement of agreements between Phorm and Internet Service
Providers”

The Home Office was approached by a number of parties, both technology
providers and ISPs, seeking a view about issues relating to the provision of
targeted online advertising services, particularly their relation to Part 1
of the Regulation of Investigatory Powers Act 2000. The single response to
those requests was made in the informal guidance note, dated January 2008,
which was not made available to any of those parties until 4 February 2008.

Please now inform me

- Whether the Home Office were made aware of the secret trials conducted by
Phorm in 2006/7

It wasn’t.

- Whether the Home Office authorised secret trials conducted by Phorm in
2006/7

The Home Office was not aware of the trials/tests.

- When you first started advising BT and Phorm (and other ISPs)

Asked for a view we gave that view to all parties who asked for it on or
after 4 February 2008.

- What advice Police Detective Inspectors are being given by the Home Office
concerning prosecutions of BT (and other ISPs)

No such advice has been sought.

I have asked my press office to communicate this response to Chris Williams
at The Register.
Simon Watkin
HOME OFFICE

---------- Post added at 10:51 ---------- Previous post was at 10:10 ----------

that same
BRIAN BERGSTEIN
Associated Press
April 18, 2008 at 2:52 PM EDT

just got put up on another site, this time in the us and theres a comments section if you dont want to write a story to counter this wide spread news copy, you might want to at least comment on its contents here:

http://www.theglobeandmail.com/servl...echnology/home
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Old 19-04-2008, 13:27   #4106
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

My first book on EU Law arrived this morning. It was like my birthday, wrapped and tied with a ribbon with a card, a very exciting experience. The book appears to be very good as well, I read the first chapter this morning before I went to sleep. So my sincere thanks for the person who sent it.

Alexander Hanff
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Old 19-04-2008, 13:49   #4107
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Very interested in this topic - I also note that there is a facebook group called 'Invite people to Save UK internet privacy - reject ISPs that use Phorm' - suggest that facebook users who are following this should join and send it on to any of their friends who are likely to be interested. Viral marketing can be very powerful .....
Alex Geller
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Old 19-04-2008, 13:53   #4108
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Quote:
Originally Posted by popper View Post
hmm i didnt see a book of UK Torts on your list BTW Alexander, did you forget tort isnt covered on the web very well, and it might be useful...
Well my Masters will be focusing on privacy, technology and related human rights on a UK, European and International basis. So I won't be going into torts too much. I will read up on torts once I deal with all the other priorities though.

Alexander Hanff
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Old 19-04-2008, 14:03   #4109
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

I seriously wonder to what extent we can rely on law to defeat Phorm. We mustn't give up on that route, but I would suggest we should be making a parallel attack in a route that could prove more effective - undermining the profits to be made from the scheme by pimps such as Phorm.

This week an important step forward has been made in that BT have acknowledged the right of owners of websites to opt out of all profiling of visitors to their sites without having to exclude the search engines such as Google. We need to get thousands of websites doing exactly that. Individuals running hobbyist, small organisations or club websites I would think would be keen to prevent their websites being exploited in this way. I would have thought that any commercial organisation which was not intending to place advertising with Phorm (or similar companies) would be keen to exclude the possibility of their competitors adverts being promoted as a result of visitors to their own sites.

If we are to do this two initial steps come to mind.

1) We need an agreed standard statement that can be placed at the foot of the home page of websites joining this "league".

2) We need a website where we can register that we are opting our websites out. This should then be published as a list. If Phorm argue that they can't check the home pages to look for opting out text (which may vary) we can tell them to consult the list.

A key thing is to make it as simple as possible for website owners to join in with the campaign. If Phorm decide to ignore it I would hope it would give a good starting point for a class action.

If we could get a highly visible campaign going along this lines - it's the sort of thing that could easily start to snowball - I imagine it would start to worry the investors who would see hope of profits disappearing fast.
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Old 19-04-2008, 14:09   #4110
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Quote:
Originally Posted by jelv View Post
...This week an important step forward has been made in that BT have acknowledged the right of owners of websites to opt out of all profiling of visitors to their sites without having to exclude the search engines such as Google. We need to get thousands of websites doing exactly that...
What we really need is for a *major* website like Google to simply bar users of BT/TT/VM...
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