Virgin Withdraw 4Mb Broadband?

[ceedee]

Originally Posted by irishtrisha

Overall Average Speed = approx 271 Kbps, 0.27 Mbps

lol been having problems with internet for a longgg lonnggg time.. highest i do is 40kbs

Ouch.

Have you tried pulling on the tin can to stretch the string a little tighter?

[irishtrisha]

haha yup tell me about it. sux, but hopeflly will get it sorted soon. sent them an email.

lol heres a STM connection

Sun, 23 Mar 2008 22:45:03 UTC

Test 1: 1024K took 1766 ms = 579.8 KB/sec, approx 4778 Kbps, 4.67 Mbps
Test 2: 1024K took 1750 ms = 585.1 KB/sec, approx 4821 Kbps, 4.71 Mbps
Test 3: 1024K took 1750 ms = 585.1 KB/sec, approx 4821 Kbps, 4.71 Mbps
Test 4: 2048K took 3500 ms = 585.1 KB/sec, approx 4821 Kbps, 4.71 Mbps

Overall Average Speed = approx 4810 Kbps, 4.7 Mbps


To repeat this test from the source server click here.

[AndyCambs]

Originally Posted by ceedee

Ouch.

Have you tried pulling on the tin can to stretch the string a little tighter?

Almost like using the free internet access on National Express East Coast train services....... (if you can actually manage to get a connection...)

[PriteshVarsani]

I have the same problems as you, I used to get 4meg speeds when i was on NTL but not anymore

[Cropstar]

Tue, 25 Mar 2008 11:08:35 GMT

Test 1: 1024K took 2207 ms = 464 KB/sec, approx 3823 Kbps, 3.73 Mbps
Test 2: 1024K took 2153 ms = 475.6 KB/sec, approx 3919 Kbps, 3.83 Mbps
Test 3: 1024K took 2156 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
Test 4: 2048K took 4309 ms = 475.3 KB/sec, approx 3916 Kbps, 3.82 Mbps

Overall Average Speed = approx 3893 Kbps, 3.8 Mbps

....which ties with my overall experience, generally get most of my speed, most of the time.

[Cammy]

I used to get good speeds with them.

Since i took out the TV and Phone, i now get crap.



Games are unplayable, takes ages to load sites.........

Test 1: 1024K took 45984 ms = 22.3 KB/sec, approx 184 Kbps, 0.18 Mbps
Test 2: 1024K took 61453 ms = 16.7 KB/sec, approx 138 Kbps, 0.13 Mbps
Test 3: 1024K took 58969 ms = 17.4 KB/sec, approx 143 Kbps, 0.14 Mbps
Test 4: 2048K took 100578 ms = 20.4 KB/sec, approx 168 Kbps, 0.16 Mbps

Overall Average Speed = approx 158 Kbps, 0.15 Mbps

Bit strange, since they chopped my internet cable to add my v+ box, my internets gone cack, no ?

[Nikesh]

Could be the 10Mb upgrades causing a problem?

[Cammy]

Originally Posted by Nikesh

Could be the 10Mb upgrades causing a problem?

I have contacted broadband support via newsgroups. Maybe they can shead some light on this.

---------- Post added at 12:47 ---------- Previous post was at 12:11 ----------

Hi Adam

There is a problem with the power levels on your modem, this will require a
tech to visit to check the connection. Please let us know some days and
times and we will arrange it.

Reply from newsgroups, guess theres a problem with my modem.

They can check it from their end ?

[Florence]

Originally Posted by Cammy

I have contacted broadband support via newsgroups. Maybe they can shead some light on this.

---------- Post added at 12:47 ---------- Previous post was at 12:11 ----------

Hi Adam

There is a problem with the power levels on your modem, this will require a
tech to visit to check the connection. Please let us know some days and
times and we will arrange it.

Reply from newsgroups, guess theres a problem with my modem.

They can check it from their end ?

They can see the modem logs etc but if they need to sort out power levels they need to send a engineer to your home.

[Cammy]

Originally Posted by Florence

They can see the modem logs etc but if they need to sort out power levels they need to send a engineer to your home.

Nice, they got me a booking for tomorrow! Fast huh?

Im never phoning their CS again if i can help it, newsgroups all the way.

[irishtrisha]

grr i cant get it working. keep getting some 502 error.