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Speed and performance issues in the Derby area?
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Old 17-03-2008, 20:40   #16
crazymaniac
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Re: Speed and performance issues in the Derby area?

Quote:
Originally Posted by Deadude View Post
my internets never been below the speed it's meant to be even at peak times don't see why certain people have problems when others dont

and hi adam :P
lol, hi jamie
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Old 18-03-2008, 02:04   #17
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Re: Speed and performance issues in the Derby area?

my speeds in Derby have gone down hill again the past 6-7 days arghhh lets hope virgin keep to their word and upgrade us in 2nd week april.
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Old 18-03-2008, 10:37   #18
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Re: Speed and performance issues in the Derby area?

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Originally Posted by kingabs View Post
my speeds in Derby have gone down hill again the past 6-7 days arghhh lets hope virgin keep to their word and upgrade us in 2nd week april.
Can't wait.
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Old 22-03-2008, 02:38   #19
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Re: Speed and performance issues in the Derby area?

omg for the first time ever without using a download accelertor proggy i can download at full wack at 2400kbps and its been like this all night! Have virgin upgraded the Derby area early or am i just in a small time frame where the net is just having a good few hours?
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Old 22-03-2008, 16:45   #20
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Re: Speed and performance issues in the Derby area?

Hit and miss really, as you can see I still have ping issues:

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Old 26-03-2008, 17:55   #21
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Re: Speed and performance issues in the Derby area?

lol, this makes me laugh, it just got a whole lot worst. Got on just now, havn't been downloading at all:



Derby issues again? Or what? Look at that ping!
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Old 30-03-2009, 08:36   #22
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Re: Speed and performance issues in the Derby area?

Mines the same in Derby. on 20mb. its been bascially rock steady 20mb 95% of the time since 20mb came out.

Been on 4mb down, 0.7 up for last 2 days, lots of latency issues to go along with it.
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Old 31-03-2009, 15:01   #23
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Re: Speed and performance issues in the Derby area?

lol is my modem missing something...


Network Access : Allowed
Maximum Downstream Data Rate : 0
Maximum Upstream Data Rate : 0
Maximum Upstream Channel Burst : 0
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled,
Fragametation Enabled, PHS Enabled


..... sure theres lots of digits missing from them 0's
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Old 31-03-2009, 18:02   #24
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Re: Speed and performance issues in the Derby area?

Guess it's not just me then in Derby. Should'v e come here first would've saved me a few minutes unplugging my router/modem then pluging them all back in again in various configurations.

Looks like I'm capped at 4.5/5 mbit constantly and the upload speed really is p**spoor, nice of Virgin to let us know what they are doing. I bet they don't refund the days the service has been this poor, it's not as if you can even get a package from them this slow anymore at any rate.

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Old 31-03-2009, 18:13   #25
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Re: Speed and performance issues in the Derby area?

Quote:
Originally Posted by DrK View Post
lol is my modem missing something...


Network Access : Allowed
Maximum Downstream Data Rate : 0
Maximum Upstream Data Rate : 0
Maximum Upstream Channel Burst : 0
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled,
Fragametation Enabled, PHS Enabled


..... sure theres lots of digits missing from them 0's
That is a known issue and a fix is being worked on.
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Old 31-03-2009, 21:29   #26
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Another Derby resident here experiencing what seems to be a permanent 4.5-5mbps cap on a 20mb connection. Its been like this for the last 2 days. Is this being worked on? Will full speed be restored soon?
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Old 01-04-2009, 06:30   #27
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Re: Speed and performance issues in the Derby area?

Good news, for me at least, I woke up this morning to find my connection going full speed again.
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Old 01-04-2009, 14:48   #28
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Re: Speed and performance issues in the Derby area?

I have 20MB, I have been through a painful process with VM, but the guy that came to change my modem helped me out loads. He spoke to another engineer internally, they pumped up my Signal Strenth and then he found out then the UBR was so over subscribed he could was supprised I was able to use it at all (over suscribed by about 60% or something like that) so I have been moved on to a new UBR and HTTP downloads have gone from a max of 190K to about 1.9M now...... Ace!

Peacey
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Old 01-04-2009, 18:25   #29
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Re: Speed and performance issues in the Derby area?

Quote:
Originally Posted by idbirch View Post
Good news, for me at least, I woke up this morning to find my connection going full speed again.
Mine too, although it's fairly poor now again (between 8-10 mbps)
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Old 01-04-2009, 18:52   #30
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Re: Speed and performance issues in the Derby area?

I'm in Derby, perfect connection 99% of the time & max ping of 50ms to London speed test.

Give VM a call, i had problems all the time the chap from Tech support moved me to UBR05.

He said the UBR's have a traffic light rating

Black = Over subscribed to hell
Red = Over subscribed
Amber = slightly over subscribed
Green = All good

UBR05 was Green the others were Amber, Red and even Black

TBH i don't know VM's network inside out so this could have been a load of bull but it seemed to work!

PS I spoke to UK Tech support not India who just tell you to unplug wait 30 seconds etc...!!!

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