why cant ntl ever do anything right?...

[Martyn]

ok not have 10mb long but it was perfect for about 1 day...

as from then i've been recieving no more then 2mb. download... this takes the **** so bad, free upgrade my **** thats because they dont want people to be on the guarenteed 4mb.

ages aqgo they offered us a trail off the 10mb ( which is now 20mb ) and it was less then 2mb i was recieveing which is why i staid on 4mb...


now we've had this free upgrade...

any ideas on what i can do????

power of 10mb..
Sat, 08 Mar 2008 19:31:10 GMT

Test 1: 1024K took 3610 ms = 283.7 KB/sec, approx 2338 Kbps, 2.28 Mbps
Test 2: 1024K took 3500 ms = 292.6 KB/sec, approx 2411 Kbps, 2.35 Mbps
Test 3: 1024K took 3531 ms = 290 KB/sec, approx 2390 Kbps, 2.33 Mbps
Test 4: 2048K took 7438 ms = 275.3 KB/sec, approx 2268 Kbps, 2.21 Mbps

Overall Average Speed = approx 2352 Kbps, 2.29 Mbps

---------- Post added at 20:17 ---------- Previous post was at 19:31 ----------

Omg.... seriously?

Sat, 08 Mar 2008 20:14:24 GMT

Test 1: 1024K took 13531 ms = 75.7 KB/sec, approx 624 Kbps, 0.61 Mbps
Test 2: 1024K took 12328 ms = 83.1 KB/sec, approx 685 Kbps, 0.67 Mbps
Test 3: 1024K took 11985 ms = 85.4 KB/sec, approx 704 Kbps, 0.69 Mbps
Test 4: 2048K took 30047 ms = 68.2 KB/sec, approx 562 Kbps, 0.55 Mbps

Overall Average Speed = approx 644 Kbps, 0.63 Mbps

[MovedGoalPosts]

I doubt that ntl will ever be able to do anything to fix your problem. Virgin Media might though

[Martyn]

so they change there name to try hide there **** reputation for stability.. we al no its NTL.. lol

and what could Virgin Media do? other then blame my software..


oh and btw i've tested with a direct cable from modem to computer, and i still get same speeds.

---------- Post added at 20:57 ---------- Previous post was at 20:54 ----------

Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -1.3 dBmV
Downstream SNR : 40.3 dB

seem to be the same aswell...

[Stuart]

Which modem do you have?

[Martyn]

i have the a new one its 255 or somethin, i've only recently been upgraded with couple of weeks..