Speed and performance issues in the Derby area?

[crazymaniac]

For the past say week, iv'e experience huge problems with my 2MB DSL broadband. Ran a test on speedtest.net...



The effects it causes for online games are "intense" and makes them not impossible to play but very irritating.

I had similar problems like this when I first went from 1mb DSL broadband from NTL contract to VM 's 2MB for a few weeks, but slowly got better and wasn't to much of an issue.

Now, it seems it's reverting back to old ways, or is there issues in the derby area?

Can anyone help?

[kingabs]

i am in the Derby area and i to am experiencing slow speeds.

ps

I am signing back up again with TitanADSL again which is a Derby based ISP at least i get a constant 850k.

Good bye virgin media well until they get their act together.

[crazymaniac]

Originally Posted by kingabs

i am in the Derby area and i to am experiencing slow speeds.

ps

I am signing back up again with TitanADSL again which is a Derby based ISP at least i get a constant 850k.

Good bye virgin media well until they get their act together.

lol anyone?

[checker]

Originally Posted by crazymaniac

lol anyone?

My 20 meg is OK in Chello

My 20Mb is up and down in dudley

[crazymaniac]

It really does sometimes get on my ****ing nerves, makes playing online games un-enjoyable.

Although the speed does seem to be OK, it's the ping times i'm on about.

It's NEVER anything below 50ms ffs!

[alferret]

I get sub 30 pings to most UK\Euro servers

[crazymaniac]

It has to be the area im living in. I recon signal for thr connection isn't been properly set-up. Although, im not a cable tech. so i'm not overly sure.

When the techs finally come out after spending **** load of time on the phone, they don't (want?) to do anything and quote "Looks fine to me".

What a load of bollox!

[janipewter]

Originally Posted by crazymaniac

For the past say week, iv'e experience huge problems with my 2MB DSL broadband. Ran a test on speedtest.net...



The effects it causes for online games are "intense" and makes them not impossible to play but very irritating.

I had similar problems like this when I first went from 1mb DSL broadband from NTL contract to VM 's 2MB for a few weeks, but slowly got better and wasn't to much of an issue.

Now, it seems it's reverting back to old ways, or is there issues in the derby area?

Can anyone help?

Call the internet police, you're only getting half of your speed! I get less than 10% of the speed I pay for, try that on for size!

[crazymaniac]

Originally Posted by janipewter

Call the internet police, you're only getting half of your speed! I get less than 10% of the speed I pay for, try that on for size!

lol, I feel even more sorry for you mate. That is just disgraceful. I thought mine was bad. Shock horror.

[Rexz]

Well....I am currently in Derby and I have to say that the internet connection here is terrible. Right now (approx 7:10) Im getting pings jumping up over 100ms to any uk server and I cant download faster than 200Kb/s. Funny that Im on 20mbit..... We have phone VM many times and I think a total of 4 engineers have been to our house all having different stories each time (oh your signal is too low, let me boost it for you....Oh Derby will undergo maintenance soon....and even one guy saying that pings like this were acceptable and that a ping to my router of <1ms meant that my router was broken?!?!? IDIOT!!!!) Well the last thing we heard was that they would drop our price down to the 2mbit until the beginning of march as they were doing network upgrades in Derby in February but he said that it was only penciled in... Well now its mid march nothing has been done.... and I really dont want to phone up for a 6th time!

[crazymaniac]

Originally Posted by Rexz

Well....I am currently in Derby and I have to say that the internet connection here is terrible. Right now (approx 7:10) Im getting pings jumping up over 100ms to any uk server and I cant download faster than 200Kb/s. Funny that Im on 20mbit..... We have phone VM many times and I think a total of 4 engineers have been to our house all having different stories each time (oh your signal is too low, let me boost it for you....Oh Derby will undergo maintenance soon....and even one guy saying that pings like this were acceptable and that a ping to my router of <1ms meant that my router was broken?!?!? IDIOT!!!!) Well the last thing we heard was that they would drop our price down to the 2mbit until the beginning of march as they were doing network upgrades in Derby in February but he said that it was only penciled in... Well now its mid march nothing has been done.... and I really dont want to phone up for a 6th time!

There is truth in what the engineer's are saying, through human sources off this forum, derby is getting a full work over which should improve everything.

I have been told this is happening in the first 2 weeks in April.

Fingers Crossed!

[Rexz]

Yeah fingers crossed! Lets hope its not just a 'pencil in' again.... I don't think I will ever phone VM customer support again. Everytime they keep asking me to do the stupid checks on the computer and pretty much just ignore what I say on the phone. Still, roll on April!

[crazymaniac]

Originally Posted by Rexz

Yeah fingers crossed! Lets hope its not just a 'pencil in' again.... I don't think I will ever phone VM customer support again. Everytime they keep asking me to do the stupid checks on the computer and pretty much just ignore what I say on the phone. Still, roll on April!

Couldn't agree more. Phone up and get connected to someone in india and all they want to do is for you to do self tests or say "Looks fine our end". I would then be like, *******s is it fine! The reason why I am ringing is because it's not fine

But yes, I am hoping in April they will sort it out for us Derbians

[Deadude]

my internets never been below the speed it's meant to be even at peak times don't see why certain people have problems when others dont

and hi adam :P