Baguley 6 UBR upgrade

[jimrobo]

Thought I'd post for anyone on baguley 6 and having awful latency problems. After complaint and complaint and several tickets on the newsgroups I have now been told that a network upgrade is scheduled for mid march. I am assuming a network upgrade means a new UBR and the dreaded bagu6 resegmented. I don't have the ticket number though (whether that means I have been sold a story or not I don't know!!!)

[Impz2002]

i wouldnt hold your breath for a re segmentation of the UBR !

VM have a nasty habit of promising network upgrades that never seem to come.

Although, i hope in this case i am proved wrong and your service improves

Impz

Lets hope they do dud ubr 05

[Down the Pub]

and runc4 , tonight is just absolute crap. my upload is faster than my download, and yes i did use speedtest to try it. but the speed on my usenet bears this out.

the fastest i seem to be getting is 500kb. it's been getting steadily worse over the past couple of months, first 18meg and then 12-14meg and recently less than 10meg. but tonight is a new record (not one that i want). will be moving within the next 6-8 weeks and if things don't improve then i'm sad to say (as before the 20 roll-out it was fab) i'll have to consider if i want to take my services with me. as for the money i'm paying i don't feel like i'm getting value for my hard earned money (and working with landfill sites is hard work).

[Ben B]

Originally Posted by Down the Pub

and runc4 , tonight is just absolute crap. my upload is faster than my download, and yes i did use speedtest to try it. but the speed on my usenet bears this out.

the fastest i seem to be getting is 500kb. it's been getting steadily worse over the past couple of months, first 18meg and then 12-14meg and recently less than 10meg. but tonight is a new record (not one that i want). will be moving within the next 6-8 weeks and if things don't improve then i'm sad to say (as before the 20 roll-out it was fab) i'll have to consider if i want to take my services with me. as for the money i'm paying i don't feel like i'm getting value for my hard earned money (and working with landfill sites is hard work).

getting speeds this low on the 20mb service is ridiculous. post your downtream and upstream modem info here and someone will take a look at them for you and determine whether it is your modem or something else at fault. go to http://192.168.100.1 and copy and paste downstream and upstream info on here.

~Ben B~

[Down the Pub]

Originally Posted by ben_b

getting speeds this low on the 20mb service is ridiculous. post your downtream and upstream modem info here and someone will take a look at them for you and determine whether it is your modem or something else at fault. go to http://192.168.100.1 and copy and paste downstream and upstream info on here.

~Ben B~

here you go, nothing that i can see out of the ordinary

Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -6.2 dBmV
Downstream SNR : 33.2 dB

Upstream Frequency : 42800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 47.0 dBmV
Upstream Mini-Slot Size : 2



ps. i don't see this changing when i move, as the new house is less that half a mile from this one.

[img]Download Failed (1)[/img]

Downstream Status
Operational
Channel ID
6
Downstream Frequency
331000000 Hz
Modulation
256QAM
Bit Rate
20480000 bits/sec
Power Level
3.8 dBmV
Signal to Noise Ratio
38.3 dB

Upstream Status
Operational
Channel ID
4
Upstream Frequency
25800000 Hz
Modulation
16QAM
Bit Rate
768000 bits/sec
Power Level
55.5 dBmV

Can anyone see a problem with mine ?

cheers in advance

[Ben B]

Originally Posted by Down the Pub

here you go, nothing that i can see out of the ordinary

Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -6.2 dBmV
Downstream SNR : 33.2 dB

Upstream Frequency : 42800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 47.0 dBmV
Upstream Mini-Slot Size : 2



ps. i don't see this changing when i move, as the new house is less that half a mile from this one.

yeh looks ok to me similar in comparison to mine, except your 2 up on upstream power level and 3 down on downstream power level in comparison so it isn't your modem. have you looked into downgrading to 2 or 4mb and seeing if you get better speeds on that as the poll that i created a not long ago on here suggested that most people have problems on 20mb and not many people have problems on the lower tiers. see for yourself http://www.cableforum.co.uk/board/12...bout-your.html

~Ben B~

[starbug]

How do i find out what UBR i'm on? i am in Didsbury and i have the baugley bit in my hostname and i am suffering with an absolutely dreadfull connection. I am on the newsgroups trying to get it resolved but at the moment i'm not getting very far.

[Impz2002]

click on the connection link at the top of the forum page. it will show you your hostname.

For instance mine is cpc4-harg1-0-0-cust733.leed.cable.ntl.com which means my UBR is harg1

[starbug]

cpc1-with4-0-0-cust***.bagu.cable.ntl.com

Ok so im not on a baugley one im on the withington, cheers!

[Impz2002]

your still part of the baugley network but not on a main bagu UBR.

Impz

[starbug]

I always thought i was on a baugley UBR i never thought the with4 was actually withington

Hopefully tech support on the newsgroups will have my problem fixed before long....

[eth01]

try not to post your hostname in it's complete form.

[Impz2002]

i aint fussed i didnt give my IP thats the most risk.

Impz