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Old 14-12-2007, 02:54   #1
thesetter
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Join Date: Dec 2007
Location: Cheshire
Services: Ex VM (NTL) Now o2 Broadband
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Registration page

Hi,
New to the forum so please forgive me if this is in the wrong section.
I wanted to set up some new email address on VM, and when I went into the browser to go to my account, it ( both I.E. and Firefox ) came up with a page that stated :-

"Your browser has issued a request that the registration server has denied.
Please contact Virgin Media customer support if the problem persists."

So it is not possible to get into your account as well.
I also noted that it is not possible to access any of the VM newsrooms.
Does anyone have any information on these issues.

Is it also possible to find which UBR I am on.
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Old 14-12-2007, 08:31   #2
MovedGoalPosts
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Re: Registration page

to Cable Forum

From time to time Virgin Medias email server stuff can be a bit tempermental. Give it a few hours and try again. Or check the service status pages for any known fault. If you can use internet normally for other sites, it's going to be a VM thing.
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Old 14-12-2007, 11:29   #3
thesetter
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Re: Registration page

Thanks Rob for the reply, it is now sorted. Although I would still like to know which UBR I am on. I live in WA3 if that is any help.
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Old 14-12-2007, 12:06   #4
fatassmichael
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Re: Registration page

I am assuming you are ex-ntl, if you click on the "connection" link at the top of the forum, you will get a box up with some info, mine is cpc1-midd8, which shows i am connected to middlesbrough UBR number 8.

Hope this helps.
Mike
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Old 14-12-2007, 12:38   #5
thesetter
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Re: Registration page

Thanks for the info, DOH I didn't see the connection box.
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