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Old 21-11-2007, 00:00   #1
chrispb
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Unhappy disappearing email account
I have a recurring problem with email account; only happened since Telewest turned into Virgin.
I click on email icon next to 'home' icon on task bar and am taken immediately to "Microsoft Outlook" inbox, which tells me "no items to show". I've tried to find a link that takes me back to my normal email page but no luck so far. Previously I've done a 'system restore' and that's corrected things but now that's stopped working.
Any ideas what's happening or what I can do about it?
All I can do at present is go to my new mail via webmail but, of course, that does not have any of my old correspondence.

cheers
chrisB
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Old 21-11-2007, 00:35   #2
on in an hour!
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on in an hour! has reached the bronze age
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Re: disappearing email account
Quote:
Originally Posted by chrispb View Post
I have a recurring problem with email account; only happened since Telewest turned into Virgin.
I click on email icon next to 'home' icon on task bar and am taken immediately to "Microsoft Outlook" inbox, which tells me "no items to show". I've tried to find a link that takes me back to my normal email page but no luck so far. Previously I've done a 'system restore' and that's corrected things but now that's stopped working.
Any ideas what's happening or what I can do about it?
All I can do at present is go to my new mail via webmail but, of course, that does not have any of my old correspondence.

cheers
chrisB
if you still have all your details from when you originally set up the account then you can create an account in microsoft outlook which will always connect to your original pop server
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Old 21-11-2007, 23:10   #3
chrispb
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Question Re: disappearing email account
'on in an hour'. thanks, your help appreciated; BUT how do I create new account.

Sorry that I'm a dinosaur!!!!!!

regards

chrisB
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Old 21-11-2007, 23:21   #4
r00t
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r00t has reached the bronze age
r00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze age
Re: disappearing email account
Here we go, full setup instructions.
http://help2.virginmedia.com/help/ge...upinstructions
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Old 21-11-2007, 23:35   #5
chrispb
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Re: disappearing email account
rOOt, many thanks, will try it out tomorrow.

Too inebriated to to do it now!!!!!
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Old 21-11-2007, 23:39   #6
r00t
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Location: In your base =)
Services: Your pseudo 'tech' ego.
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r00t has reached the bronze age
r00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze age
Re: disappearing email account
Just shout if you need more help, I should think you are to busy singing right now.
Enjoy!
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Old 22-11-2007, 23:38   #7
chrispb
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Smile Re: disappearing email account
rOOt, thanks for info. Followed link & got email back successfully.

Still mystified as to why it keeps disappearing; think that's 4 times in 6 months now.

Thanks again for advice

regards

chrisB
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Old 23-11-2007, 18:40   #8
r00t
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Location: In your base =)
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r00t has reached the bronze age
r00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze ager00t has reached the bronze age
Re: disappearing email account
Strange that it keeps disappearing, I've heard of mcafee change the pop settings to 127.0.0.1, is it possible you have security software removing your account settings in outlook? I must admit it is an odd one.
Anywho, glad your all sorted now
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