Help!

[s_legend]

Ok im like most other people who are with virgin internet, not happy at all with it, had constant problems with them and connecting to the internet, and when i am connected its deperatley slow.

i'm not exactly a computer expert but i no a few things, and something is up with my connection and would appreciate if someone could perhaps help me.

all my settings are correct and i have checked them over and over to make sure. my computer says i am connected to the modem and the connection is excellent, however i am unable to load any webpages! and i barley recieve any packets if this means anything, i also live with 3 ova people with computers and they r having the same problem, so it cant just be my computer. it was working until 2 days ago, tried everything to sort it out and nothing is working, but i still cant tell if this is my fault its not working or virgins, if anyone can help that wood be great.

Thanks

Have you tried contacting Virgin Media to help you understand and resolve your issue?

I suggest the newsgroup (virginmedia.support.broadband.cable) is the best approach to getting help.

[hairy_mick]

i had the same problem the other day infact it was down all day but it now seams to be working fine.

[s_legend]

Originally Posted by hairy_mick

i had the same problem the other day infact it was down all day but it now seams to be working fine.

yeh i was happy enough to leave it a day to see if it was just something to do with virgin and it being down, but now its been almost 2 days and its not working im getting a little bit impatient, i have rung virgin and they give me the same old stuff like checking my router is plugged in etc etc, and for 25p a minute i wanted sum betta advice than stuff i already no to check for!

[hairy_mick]

just a quick one i have vista and after the latest update i lost the internet i had to system restore to repair it.