I'm Through with VIRGIN

Originally Posted by xiao

why r all the high ranked ppl rude this si the second one i met on the forums who is high ranked and very rude

I wasn't being rude, I was 'telling it like it is', you were the one implying VM employees were deliberately posting in favour of their employer, not me, which is your speculation, not a fact - I just pointed that out

My 'rank' means nothing when it comes to the validity of my posts - I am as capable of posting crépe as anyone, but your comment does suggest you are more concerned with whom says what - rather than what they actually say?

Can I please suggest you reply to the content of the post, not comment on the poster, thanks

[Pea-Pod]

I must admit I've encountered more offline, downtime to my broadband internet connection in the past few months, than I've suffered in the decade that I have been with Cable. I've been paying between £50-£70 per month to the likes of Nynex/Cable and Wireless/NTL and now Virgin Media for my phone/TV/Internet services and their trump card was; always-on, fast, reliable internet access. It's probably what stopped me looking elsewhere. If they can't play that trump card anymore, they'll be left with a pack of Jokers, instead of Aces. I'll be holding my cards close to my chest for the time being and keep a close eye on how they are going to deal with it.

[Sirius]

Originally Posted by xiao

why r all the high ranked ppl rude this si the second one i met on the forums who is high ranked and very rude

Their rude to you because you are rude to others. That does not take the brains of an arch bishop to work out now does it.

[xiao]

Originally Posted by homealone

I wasn't being rude, I was 'telling it like it is', you were the one implying VM employees were deliberately posting in favour of their employer

mmm nope not me that was some1 else i was just observing

---------- Post added at 10:52 ---------- Previous post was at 10:52 ----------

Originally Posted by Sirius

Their rude to you because you are rude to others. That does not take the brains of an arch bishop to work out now does it.

have u read my posts? and seen me being rude?

[piggy]

Originally Posted by xiao

mmm nope not me that was some1 else i was just observing

---------- Post added at 10:52 ---------- Previous post was at 10:52 ----------



have u read my posts? and seen me being rude?

who was it who said "theres to much blah blah blah" ?

[xiao]

Originally Posted by piggy

who was it who said "theres to much blah blah blah" ?

mmmm dont excatly know wat u mean but i will try to answer u, to wat i think u mean

----------------------

well wat happen was, 1 guy was ****ed off at VM for crapy service
he said ppl who say they have no problems with the service either work for VM and trying to keep VM face in this comunity or they r people who are lucky and do not live in an over subscribed area
Source: http://www.cableforum.co.uk/board/34435380-post35.html

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and some1 replied well your point is not worth the dignity of a reply
Source: http://www.cableforum.co.uk/board/34435391-post37.html

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i thought that was very rude and i mentioned it, telling him i was rude, and also made a observation and noticed a partten of behavior of high ranked people being rude.
Source: http://www.cableforum.co.uk/board/34435393-post38.html

================================

IMPORTANT PART
then the person who was rude said
i was the one implying VM employees were deliberately posting in favour of their employer. but if u read post number 35 (link: http://www.cableforum.co.uk/board/34435380-post35.html)
its abvious it was not me who posted that because my name is xiao, and it does not say xiao made the post.

================================

then some1 who didnt read wats going on but tried to make a smart comment said they r rude to me because i am rude to them....
which dosnt make sence if u actualy read the post lol
coz i was not rude to any1 but makeing a comment on an observation about some1 elses post
Source: http://www.cableforum.co.uk/board/34435529-post48.html

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Thats the summary so far lol
this is more intresting than a soap opera lol

ADVICE for people who shouldnt make the same mistake as the person did in post 48 (link: http://www.cableforum.co.uk/board/34435529-post48.html)
Try reading the posts before to understand what ia happening, rather than reading only the last post

it might same u from some embarrassing moments. ^^

================================

and back to the matter at hand. some people replied in an other post in an other section, expressing that it will be almost close to impossible that you will be able to cancle your contract but i will not go down witout a fight, i will complaing to every authority there is, from ASA to Ofcom, including watchdog and coustomer direct. i will not let them steal my money

[cusm]

Originally Posted by homealone

I wasn't being rude, I was 'telling it like it is', you were the one implying VM employees were deliberately posting in favour of their employer, not me, which is your speculation, not a fact - I just pointed that out

My 'rank' means nothing when it comes to the validity of my posts - I am as capable of posting crépe as anyone, but your comment does suggest you are more concerned with whom says what - rather than what they actually say?

Can I please suggest you reply to the content of the post, not comment on the poster, thanks

Actually that was me who "implied VM employees were deliberately posting in favour of their employer," and it was tongue in cheek a comment. For which I'm sorry if I offended anybody.

The fact still remains by reading the forum that the majority of customers who have 20 meg bb are NOT getting 20meg. Everyone in my area are having the same problems as I am having and VM are doing diddly squat about it.

[xiao]

Originally Posted by cusm

Actually that was me who "implied VM employees were deliberately posting in favour of their employer," and it was tongue in cheek a comment. For which I'm sorry if I offended anybody.

yes it was but it can not be dismissed coz, i cant prove that it is what is happening and u cant prove it is not happening, there for there is a possibility it is ture.

Originally Posted by cusm

The fact still remains by reading the forum that the majority of customers who have 20 meg bb are NOT getting 20meg. Everyone in my area are having the same problems as I am having and VM are doing diddly squat about it.

ya i am a bit worried now coz some1 said to me i doubt they will cancle ur 12 month contract :S, this is really traping some1 into thinking they will get 20mb, then making them down grade or suffer unbareable speeds

[Brit]

Well, I am not an employee of VM. I have 4 meg (actually 3 most of the time) which I thought was better than most. Was thinking of going to 20 but seems this may be a big mistake. Looks to me the less you pay and expect, the more you get.

[xiao]

wel 2 and 4 are on only 20meg r having problems

Originally Posted by xiao

wel 2 and 4 are on only 20meg r having problems

my apologies for getting who posted the comments about VM employees wrong.

- however, the mistake was made because of your comment I was being 'rude' - the reply I gave to that still stands, whomever posted it, I was not being rude, just pointing out that without evidence to the contrary the remark was speculative.

On the other hand, calling people rude is - well, rude, so to avoid any future problem I am putting you in my ignore list - I suggest you do the same for me

[xiao]

Originally Posted by homealone

On the other hand, calling people rude is - well, rude, so to avoid any future problem I am putting you in my ignore list - I suggest you do the same for me

lol no problem but its not soo important for me for u to be on an ignore list

[Mick Fisher]

Originally Posted by xiao

i am in a pickel, i ordered my bt line which i will get on wed. i can not order my internet untill i get my line

now if i call today and argue with VM to cancle my service, and they say yes ok we will cancle, can i tell them when to cancle it? coz i still need to order my ADSL BB from BeThere.co.uk

and if i wait till wednersday, and order my BeThere, they say 10 days u will get it... and if i call VM witin thoes 10days, and they prolong the issue, that means i will be paying for 2 internet services which i cant afford.

a solution is, is it possible to tell VM when to cancle the service after arguing with them to cancle my 12 month contract for free....

I ordered Be on a Sunday Evening. Monday morning I got three texts, acknowledging the order, informing me it would go active on the next Friday and informing me the modem had been dispatched.
Modem arrived Tuesday and I was able to access the service as promised on the Friday.

I had a couple of hiccoughs setting it up. The modem got it's knickers in a twist when setting up a static IP and it seems there is a bug in the modem firmware if you have IE7 installed which locks you out when you change the default modem password. The fix is to Telnet into the modem (your new passsword will be recognised) and simply resave the existing config by exiting. Autosave on exit is on by default.

The service seems quite stable and HTTP just flies when compared to the VM service I had been getting.

Thats all the good news as it seems I am damned to live with poorish speeds. I originally synched at 12meg but after 2 days I'm now down to 8meg. As I'm 900m, as the crow flies, from the exchange I had hoped for somewhat better than this. I can only assume the phonelines here are shot to bits or I have a DACS on the line or something. I sure it's not a contention issue as the speed is steady. Many years ago we could only get a party line here and although BT fixed that at some point things could still be primitive line wise, for all I know.

However it is faster than I was getting from VM at the times when I want to use it, the quality is tons better and it's only £22.00pm.

Oh forgot to mention, although the support is somewhere in Central Europe there were no language problems. The lady I spoke to was polite and seemed knowledgeable, I got the impression she wanted to help rather than to just get me off the line asap. Although a big improvement on VM's off shored support service they were however pretty slow to answer. I was phoning at what they considered their peak times though and a recorded message advised phoning after 10.00pm and that the service was 24/7.

[xiao]

Originally Posted by Mick Fisher

I ordered Be on a Sunday Evening. Monday morning I got three texts, acknowledging the order, informing me it would go active on the next Friday and informing me the modem had been dispatched.
Modem arrived Tuesday and I was able to access the service as promised on the Friday.

I had a couple of hiccoughs setting it up. The modem got it's knickers in a twist when setting up a static IP and it seems there is a bug in the modem firmware if you have IE7 installed which locks you out when you change the default modem password. The fix is to Telnet into the modem (your new passsword will be recognised) and simply resave the existing config by exiting. Autosave on exit is on by default.

The service seems quite stable and HTTP just flies when compared to the VM service I had been getting.

Thats all the good news as it seems I am damned to live with poorish speeds. I originally synched at 12meg but after 2 days I'm now down to 8meg. As I'm 900m, as the crow flies, from the exchange I had hoped for somewhat better than this. I can only assume the phonelines here are shot to bits or I have a DACS on the line or something. I sure it's not a contention issue as the speed is steady. Many years ago we could only get a party line here and although BT fixed that at some point things could still be primitive line wise, for all I know.

However it is faster than I was getting from VM at the times when I want to use it, the quality is tons better and it's only £22.00pm.

Oh forgot to mention, although the support is somewhere in Central Europe there were no language problems. The lady I spoke to was polite and seemed knowledgeable, I got the impression she wanted to help rather than to just get me off the line asap. Although a big improvement on VM's off shored support service they were however pretty slow to answer. I was phoning at what they considered their peak times though and a recorded message advised phoning after 10.00pm and that the service was 24/7.

well i just dont want both the internets to overlap, and i cant order Be untill i have my bt phone line reactivated can i? which will be on wed. i heard VM need 30 day notice to cancle too is this true?

Be CS is in Bulgria, extreemly friendly bunch. they also said i am 800 meters away from my excange so u think i will be getting 12mb too? like u do?

thanx for the info it was much needed

i am calling them right now

---------- Post added at 19:41 ---------- Previous post was at 19:33 ----------

lol i didnt let her talk first
i made a 4 min speech about how crap they are and i want to cancle my service
then she says our cancleation department is closed
call bak 2moro between 8am and 8pm lol

so i will have to pratice my speech again b4 calling 2moro

[Mick Fisher]

Originally Posted by xiao

well i just dont want both the internets to overlap, and i cant order Be untill i have my bt phone line reactivated can i? which will be on wed. i heard VM need 30 day notice to cancle too is this true?

Yeah 30 days is the standard notice to end the contract. You pay a month in advance anyway so if your Be overlaps that you won't be out of pocket..

Originally Posted by xiao

Be CS is in Bulgria, extreemly friendly bunch. they also said i am 800 meters away from my excange so u think i will be getting 12mb too? like u do?

It's really in the lap of the Gods I'm afraid. More people seem to get decent speed that those who don't. Unless of course, those who don't are reticent in admitting it?
I just done another speed test and mines up from 8 back to 12 again. I can live with that for the price.

Originally Posted by xiao

thanx for the info it was much needed

You are welcome.