how about we start a campaign to let VM know that we DONT LIKE SHAPING

[Paul H]

Originally Posted by foreverwar

I've just written to the HMRC, asking for a refund for some of my Road Tax; I was on a motorway yesterday, and the posted speed limit was 70mph, but due to the traffic congestion, I could only do 30mph. This is the third time this has happened this month, and I am not happy about it - I have checked the sign, and it definitely doesn't say "up to 70mph". I blame those big lorries and 4x4's towing caravans - taking up all the roadwidth, slowing everyone else down.

And another thing - last week I caught the GNER 225 High Speed Train to London - it only travelled at an average of 160kph, even though it says in big letters on the train "225"; It doesn't say "up to 225kph"! Would they give me a refund? Would they b*gg*ry!

The 'up to' term used on ADSL services is meant to say that you can have up to the maximum speed they do for the price you are paying. but depending on conditions of your line and other factors, you may get less. Not for Virgins meaning of the word that you can have the maximum speed they do for the price you are paying, but for the maximum speed they 'want' to give you regardless of what speed you are paying for, and nothing to do with conditions of your line and other factors.
It is intentionally restricted, they have changed the meaning of what 'up to' means across the board of ISPs. another word that they have re-written for their own benefit and purposes.

Originally Posted by Paul H

The'up to' term used on ADSL services is meant to say that you can have up to the maximum speed they do for the price you are paying. but depending on conditions of your line and other factors, you may get less.

Not for Virgins meaning of the word that you can have the maximum speed they do for the price you are paying, but for the maximum speed they 'want' to give you regardless of what speed you are paying for, and nothing to do with conditions of your line and other factors.
It is intentionally restricted, they have changed the meaning of what 'up to' means across the board of ISPs. another word that they have re-written for their own benefit and purposes.

So - just to clear up my confusion; that's your definition of what their definition is?

Have you confirmed that with VM and any network technicians, or have you just made up your definition of their definition?

[Paul H]

Originally Posted by foreverwar

So - just to clear up my confusion; that's your definition of what their definition is?

Have you confirmed that with VM and any network technicians, or have you just made up your definition of their definition?

Ask them in the support groups how they can get away with only giving you 5Mb instead of 20Mb. and when they throw the term 'up to' in your face, duck

Originally Posted by Paul H

Ask them in the support groups how they can get away with only giving you 5Mb instead of 20Mb. and when they throw the term 'up to' in your face, duck

So, to ask my question again in the vain hope of getting a non-cryptic answer, have you asked any network techs?


And don't call me duck........

[Paul H]

Originally Posted by foreverwar

So, to ask my question again in the vain hope of getting a non-cryptic answer, have you asked any network techs?


And don't call me duck........

Not me personally no. and why does it have to be a network tech?

[Merlin99uk]

Originally Posted by skirkby

so lets keep this simple, your saying if the word unlimited or the phrase no limits is used then there should be no mention of any limit "To me this means, no caps/shaping/throttling, in fact no restrictions whatsoever!", yet in the same paragraph you say "A consumer should therefore be able to download as much as they want, at the speed they paid for". surely this is a contradiction in terms.

How is that a contradiction in terms ??

Originally Posted by Paul H

Not me personally no. and why does it have to be a network tech?

Because when asking questions about networks (latency, congestion, broadcasts, UBR congestion, traffic management, Quality of Service, resilience, bandwidth availability, etc, etc), I would have thought that network techs might have a more "informed" (actually know what they are talking about) view.

[on in an hour!]

Originally Posted by foreverwar

Because when asking questions about networks (latency, congestion, broadcasts, UBR congestion, traffic management, Quality of Service, resilience, bandwidth availability, etc, etc), I would have thought that network techs might have a more "informed" (actually know what they are talking about) view.

take my word for it war,network techs are no more privy to these shananigans than anybody else,we had a brief about P2P traffic shaping ages ago but turns out they hadnt even been told. (of course this could just be the guys in my area.bolton/bury/rochdale.so i dont speak for all of them) hopefully,as you say,there may be someone can shed more light,whether it be networks/platforms or even management (ha ha)

Originally Posted by skirkby

do we really, as ive just pointed out its meaning is incorrect

What meaning is incorrect in your opinion?
Is it the meaning of the word " unlimited " in the english dictionary? or the meaning of the word " unlmited " as I would interpret it to mean? I look in the dictionary and see the phrase " without restriction " when I look up " unlimited "
So is it that for the past god knows how many years, the word " unlimited " has been wrong in it's meaning? or have vm added a new word to the english dictionary ?
vm really do need to clarify what they mean if you are correct, all that money they have spent on an advertising campaign has gone to waste otherwise.

---------- Post added at 09:27 ---------- Previous post was at 09:24 ----------

Originally Posted by dontpannic

VIRGIN DO NOT ADVERTISE UNLIMITED BROADBAND THEY ADVERTISE UNLIMITED DOWNLOADS.

See my above post... Then answer my question.

UNLIMITED DOWNLOADS!

Take the word " unlimited " and look up the meaning.
I will help you out, " without restriction "
So it could say " DOWNLOADS WITHOUT RESTRICTION "

---------- Post added at 09:31 ---------- Previous post was at 09:27 ----------

Originally Posted by dontpannic

No no no no no no no no no no no no no no no no no no no no no no no no.

Virgin Media ONLY ADVERTISE UNLIMITED DOWNLOADS, Always have, do, and always will. You are not being cut off when you hit the "cap", you are being limited. NOT CUT OFF, hence Virgin are not in the wrong!!!!!

Yes yes yes yes yes yes yes vm are in the wrong!

[HiroofTime]

Originally Posted by Paul H

The 'up to' term used on ADSL services is meant to say that you can have up to the maximum speed they do for the price you are paying. but depending on conditions of your line and other factors, you may get less. Not for Virgins meaning of the word that you can have the maximum speed they do for the price you are paying, but for the maximum speed they 'want' to give you regardless of what speed you are paying for, and nothing to do with conditions of your line and other factors.
It is intentionally restricted, they have changed the meaning of what 'up to' means across the board of ISPs. another word that they have re-written for their own benefit and purposes.

Thats the worst analogy I've seen related to this issue, its not even relevant. Traffic congestion is not caused by the road providers. You also have other options for routes to take. Virgin Media have imposed these limitations to benefit themselves by spiting its customers. I refuse to pay for 10MB broadband when most of the time I will be on 5MB, might as well just pay for 4MB and be done with.

[Paul H]

Originally Posted by HiroofTime

Thats the worst analogy I've seen related to this issue, its not even relevant. Traffic congestion is not caused by the road providers. You also have other options for routes to take.

It wasn't an analogy. it was merely a statement about the use of the word 'up to' and it's meaning.
Virgin have had to throttle customers at peak times because of the congestion and are using the term 'up to' as the reason why they can.

Virgin Media have imposed these limitations to benefit themselves by spiting its customers. I refuse to pay for 10MB broadband when most of the time I will be on 5MB, might as well just pay for 4MB and be done with.

As things are. it would seem that you would be.

unless your on the VIP pack where if you calculate full tv package second box V+ all in call plan and "upto" 20 meg you can consider the net package as free

Some things in life are bad they can really make you mad others make you wanna swear and curse.When your chewing on lifes gristle dont grumble give a whistle and this'll help things turn out for the best,and always look on the bright side of life

Just been informed by a valued member(insert sarcastic tone here please) that this is a pointless wasted post oh well may as well join the other 200 + of the same

[Paul H]

Originally Posted by zinglebarb

Just been informed by a valued member(insert sarcastic tone here please) that this is a pointless wasted post oh well may as well join the other 200 + of the same

I was informed by a user earlier that my post was yet another disrespectful post. disrespectful to who I don't know. <removed>

[iTekweni]

I have only this week joined the 10 meg group and yes I am a little dissapointed about the capping as it effects me, my home times are between the hours of capping and it makes browsing during these time terrible and not even worth trying to download any files.

But for some selfish few who do not give a damn for others we all have to suffer.

[Locky]

Originally Posted by iTekweni

I have only this week joined the 10 meg group and yes I am a little dissapointed about the capping as it effects me, my home times are between the hours of capping and it makes browsing during these time terrible and not even worth trying to download any files.

But for some selfish few who do not give a damn for others we all have to suffer.

the selfish (or clever?) few who are geting the MOST out of our UNLIMITED service ?