Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Intermittent DNS

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service > Webspace, E-Mail & Browsing Issues

Intermittent DNS
Reply
 
Thread Tools
Old 15-04-2007, 18:10   #1
Feenix
Inactive
 
Feenix's Avatar
 
Join Date: Jul 2003
Age: 48
Services: mushroom mushroom
Posts: 185
Feenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to all
Intermittent DNS

I've been experienceing pr0blems browsing on an intermittent basis for a few months now in Norwich. It all seems to stem from the DNS. I can be browsing about then suddenly I get a 404 - Page cannot be displayed/Cannot find server.
Everything checks out fine in ipconfig - usual IP and DNS from router.
Check the router - can log into that OK via browser - IP and DNS from sacm OK.
Reboot everything - SACM, Router, PC and still the same.

If I change the DNS servers to another public DNS in my network card settings, my web browsing starts up immediately. I try not to use the public DNS unless I have to, so end up changing back to auto-config for the DNS. Sometimes it's working again, others it isn't. Is there a known fault with the NTL DNS? Or anybody else having the same problem?

Feenix
Feenix is offline   Reply With Quote
Advertisement
Old 15-04-2007, 18:13   #2
Stuart
-
 
Stuart's Avatar
 
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Re: Intermittent DNS

I doubt it's DNS. I suspect it's a bad proxy.
Stuart is offline   Reply With Quote
Old 15-04-2007, 18:24   #3
Feenix
Inactive
 
Feenix's Avatar
 
Join Date: Jul 2003
Age: 48
Services: mushroom mushroom
Posts: 185
Feenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to all
Re: Intermittent DNS

Proxy has been removed according to this thread :http://www.cableforum.co.uk/board/80...removed-d.html
and this URL: http://ben.cheetham.me.uk/resources/net/what-is-my-ip
Feenix is offline   Reply With Quote
Old 15-04-2007, 19:13   #4
Stuart
-
 
Stuart's Avatar
 
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Stuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver blingStuart has a lot of silver bling
Re: Intermittent DNS

If it were bad DNS, we would have a lot more than one person complaining. AFAIK, Virgin will not be switching all the proxies off at once, they are doing it area by area. It is possible your area is still proxied.

Click the connection link at the top of this page. If it says you are not on a proxy, then there is another problem.
Stuart is offline   Reply With Quote
Old 15-04-2007, 19:50   #5
altis
Inactive
 
altis's Avatar
 
Join Date: Jun 2003
Location: Warrington ntl:81304 Altitude: 12m (and falling)
Posts: 4,499
altis has a nice shiny staraltis has a nice shiny star
altis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny staraltis has a nice shiny star
Re: Intermittent DNS

I seem to have been suffering from slow DNS of late. While I'm waiting for a page to load I'll often see "looking up www.domain.com" at the bottom of Firefox.
altis is offline   Reply With Quote
Old 15-04-2007, 21:12   #6
Feenix
Inactive
 
Feenix's Avatar
 
Join Date: Jul 2003
Age: 48
Services: mushroom mushroom
Posts: 185
Feenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to all
Re: Intermittent DNS

I get an IP address and a Host - nowt about a proxy.
Feenix is offline   Reply With Quote
Old 16-04-2007, 18:46   #7
Frank
Inactive
 
Join Date: Jun 2003
Location: Toronto, Canada
Services: Beanfield 50/50 FTTH and iPTV
Posts: 1,756
Frank has a golden auraFrank has a golden auraFrank has a golden auraFrank has a golden aura
Frank has a golden auraFrank has a golden aura
Re: Intermittent DNS

Eliminate Virgin DNS completely if you want. Free.

http://www.opendns.com/

This may not solve your problem, which may be caused by something else, but this is a great free service and eliminates one point of failure
Frank is offline   Reply With Quote
Old 17-04-2007, 08:39   #8
Feenix
Inactive
 
Feenix's Avatar
 
Join Date: Jul 2003
Age: 48
Services: mushroom mushroom
Posts: 185
Feenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to all
Re: Intermittent DNS

Cheers Frank, but like you say it doesn't really solve the problem. If no-one else is having the same problem I'll start on the hardware again.

Just had a look at the main internet services forum and there are lots of "can't browse but irc/msn/other stuff is working ok" threads
Feenix is offline   Reply With Quote
Old 17-04-2007, 16:01   #9
Frank
Inactive
 
Join Date: Jun 2003
Location: Toronto, Canada
Services: Beanfield 50/50 FTTH and iPTV
Posts: 1,756
Frank has a golden auraFrank has a golden auraFrank has a golden auraFrank has a golden aura
Frank has a golden auraFrank has a golden aura
Re: Intermittent DNS

Okay so if you changed the DNS to opendns then it's definitely not the DNS, so it must be something else. From what you said above there is also no proxy, so it can't be that. It could be a hardware issue with the CM. You could ask your neighbours if they are having any problems, that way you would know whether it is a regional problem or specific to your setup.
Frank is offline   Reply With Quote
Old 20-04-2007, 00:56   #10
simbr
Inactive
 
simbr's Avatar
 
Join Date: Apr 2005
Location: Cardiff
Age: 47
Services: ntl Phone, ntl Digital TV, ntl Cable (10 Mbps)
Posts: 406
simbr is a name known to allsimbr is a name known to allsimbr is a name known to allsimbr is a name known to allsimbr is a name known to allsimbr is a name known to allsimbr is a name known to allsimbr is a name known to all
Re: Intermittent DNS

What browser are you using? Have you tried a different browser?
If you have more than one machine, do you have the same problems on both?
simbr is offline   Reply With Quote
Old 25-04-2007, 17:27   #11
Feenix
Inactive
 
Feenix's Avatar
 
Join Date: Jul 2003
Age: 48
Services: mushroom mushroom
Posts: 185
Feenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to allFeenix is a name known to all
Re: Intermittent DNS

Nope - works fine with openDNS set up in my network card - no problems with browsing. Might try setting openDNS up on the router and put my network card back to auto to see if there is a problem between the two.
- Don't generally use more than one machine at once, but have not noticed the same problem on other machines - there again I'm not using those (10 mins a week) to the same extent as my main machine (10 hours+ a week).
- This occurs on any app that uses DNS - ie/firefox/opera/email.
Feenix is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 14:22.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum